Call us : (210) 538-9283

Reviews for NewForest Estates

Posted On: 6/18/2019

The staff is amazing!

Newforest Estate offers a beautiful community that truly cares about its residents. The staff is amazing!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/29/2019

We just signed for mom to live at New Fo...

We just signed for mom to live at New Forest Estates. This place is fabulous inside and out. The residents are happy and friendly. I feel confident my mother will be well cared for in this community and she will make many new friends to share her golden years with like souls.
By: A A     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Posted On: 5/22/2019

I love the managers and staff here. They...

I love the managers and staff here. They are always helpful, they take great care of their residents and they go above and beyond. Their communication with me is detailed, the facility is always clean and well kept. Marlene and Michael do a wonderful job managing this place.
By: K     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Posted On: 5/22/2019

Reviewed several apartments with Ms. Mad...

Reviewed several apartments with Ms. Maddox before selecting one. The tour was extensive and covered all the essentials.
By: J E     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Posted On: 5/22/2019

The staff is very caring and the communi...

The staff is very caring and the communication with the family is great.
By: C B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Posted On: 5/22/2019

The staff is very caring and the communi...

The staff is very caring and the communication with the family is great.
By: C B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Posted On: 5/22/2019

I am employed here
By: Jessica Lerma     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 5/17/2019

The pool party tonight was so much fun! ...

The pool party tonight was so much fun! Residents has their family members attend, the managers were serving them and there were so many people who attended. Thank you for the fun event.
By: G     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 5/7/2019

Me and my wife have been living at New forest estates for a little over two months at this point. I worked closely with Susan and Michael before moving in and they were thorough, caring and committed. All of the promises they made me regarding the services they offer, the flavorful food, the friendly residents and their commitment to the residents have been kept. Michael keeps an open door all day long so I go visit with him, talk to him about anything and he never rushes me. My wife and I are thankful to Susan and her team, they make us feel cared for. a very different feeling from where we were living before that claimed to care for their veterans. Most of the men here are veterans like me and I like that because we share stories and drink at the happy hours. Best of all They let me move in with my dogs in a apartment that is a couple of steps away from the court yard. Thanks for treating us well and for keeping your word. I recommend this place to all my friends and some have already moved in here. This is home until the end.
By: Daniel Spaulding     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you Daniel, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 5/7/2019

Me and my wife have been living at New forest estates for a little over two months at this point. I worked closely with Susan and Michael before moving in and they were thorough, caring and committed. All of the promises they made me regarding the services they offer, the flavorful food, the friendly residents and their commitment to the residents have been kept. Michael keeps an open door all day long so I go visit with him, talk to him about anything and he never rushes me. My wife and I are thankful to Susan and her team, they make us feel cared for. a very different feeling from where we were living before that claimed to care for their veterans. Most of the men here are veterans like me and I like that because we share stories and drink at the happy hours. Best of all They let me move in with my dogs in a apartment that is a couple of steps away from the court yard. Thanks for treating us well and for keeping your word. I recommend this place to all my friends and some have already moved in here. This is home until the end.
By: Daniel Spaulding     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Daniel, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 5/7/2019

I am a baby boomer who recently made the...

I am a baby boomer who recently made the transition from independent living (IL) to assisted living (AL) at Pacifica New Forest Estates in San Antonio, Texas. It was very difficult for me to admit that I couldn’t take care of myself. As a public relations professional for more than 50 years, I have always been very independent and self-supporting. I am fortunate that New Forest Estates had an opening in their assisted-living facility. I moved here early in January and now wish that I had made the move MUCH sooner. The Spanish hacienda style AL building is homey and attractively decorated. The studio apartments are small (about 400 ft.²) but well designed for those of us who need a little something extra. There are large windows, a modest Galley Kitchen, with microwave and mini fridge provided. Plenty of built in storage is handy for kitchen and other items. Luxuriate in the walk-in shower, a part of the large fully outfitted bathroom, which comes equipped with a built-in seat, hand held sprayer, and plenty of grab bars. The closet is large and easily accessible. AL has many types of activities, such as art, music and outings using the New Forest Estates handicapped-accessible bus. There is a cozy dining room and several living areas complete with large televisions and a baby grand piano, as well as a library and craft room. The building is secure 27/7, with a professional always on duty. We AL residents also have access to the large IL swimming pool area as well as an in-house beauty shop. It is a pet friendly facility, allowing cats, small leash-trained dogs, and birds. All meals, Housekeeping and laundry are included as part of the reasonable rent, along with cable TV.
By: S E     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Daniel, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 5/6/2019

Pacifica New Forest Estates, San Antonio...

Pacifica New Forest Estates, San Antonio, TX. I am a baby boomer who recently made the transition from independent living (IL) to assisted living (AL) at Pacifica New Forest Estates in San Antonio, Texas. It was very difficult for me to admit that I couldn’t take care of myself. As a public relations professional for more than 50 years, I have always been very independent and self-supporting. I am fortunate that New Forest Estates had an opening in their assisted-living facility. I moved here early in January and now wish that I had made the move MUCH sooner. The Spanish hacienda style AL building is homey and attractively decorated. The studio apartments are small (about 400 ft.²) but well designed for those of us who need a little something extra. There are large windows, a modest Galley Kitchen, with microwave and mini fridge provided. Plenty of built in storage is handy for kitchen and other items. Luxuriate in the walk-in shower, a part of the large fully outfitted bathroom, which comes equipped with a built-in seat, hand held sprayer, and plenty of grab bars. The closet is large and easily accessible. AL has many types of activities, such as art, music and outings using the New Forest Estates handicapped-accessible bus. There is a cozy dining room and several living areas complete with large televisions and a baby grand piano, as well as a library and craft room. The building is secure 27/7, with a professional always on duty. I like the staff here very much. They all work to make us comfortable and happy. I feel like I am part of an extended family. AL staff members include Marlene, Cathy, Illyana, Janie, Diane, Jessica P, Erica, Hannah, Valerie, Jessica A, Julie, Francis, Lisa, Vanessa, Patricia, Matthew, and Desiree. We AL residents also have access to the large IL swimming pool area as well as an in-house beauty shop. It is a pet friendly facility, allowing cats, small leash-trained dogs, and birds. All meals, Housekeeping and laundry are included as part of the reasonable rent, along with cable TV. So-o-o, what are you waiting for? Executive Director Michael Anthony Rivera handles AL admissions and would be delighted to hear from you. His phone number is (210)396-3162 and email address is [email protected] Don’t miss out! – Sue Ellen
By: S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Daniel, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 5/6/2019

Review of Assisted Living Pacifica New F...

Review of Assisted Living Pacifica New Forest Estates, San Antonio, TX. I am a baby boomer who recently made the transition from independent living (IL) to assisted living (AL) at Pacifica New Forest Estates in San Antonio, Texas. It was very difficult for me to admit that I couldn’t take care of myself. As a public relations professional for more than 50 years, I have always been very independent and self supporting. I am fortunate that New Forest Estates had an opening in their assisted-living facility. I moved here early in January and now wish that I had made the move MUCH sooner. The Spanish hacienda style AL building is homey and attractively decorated. The studio apartments are small (about 400 ft.²) but well designed for those of us who need a little something extra. There are large windows, a modest Galley Kitchen, with microwave and mini fridge provided. Plenty of built in storage is handy for kitchen and other items. Luxuriate in the walk-in shower, a part of the large fully outfitted bathroom, which comes equipped with a built-in seat, hand held sprayer, and plenty of grab bars. The closet is large and easily accessible.. AL has many types of activities, such as art, music and outings using the New Forest Estates handicapped-accessible bus.. There is a cozy dining room and several living areas complete with large televisions and a baby grand piano, as well as a library and craft room. The building is secure 27/7, with a professional always on duty. I like the staff here very much. They all work to make us comfortable and happy. I feel like I am part of an extended family. AL staff members include Marlene, Cathy, illyana, Janie, Diane, Jessica P, Erica, Hannah, Valerie, Jessica A, Julie, Francis, Lisa, Vanessa, Patricia, Matthew, and Desiree. We AL residents also have access to the large IL swimming pool area as well as an in-house beauty shop. It is a pet friendly facility, allowing cats, small leash-trained dogs, and birds. All meals, Housekeeping and laundry are included as part of the reasonable rent, along with cable TV. So-o-o, what are you waiting for? Executive Director Michael Anthony Rivera handles AL admissions and would be delighted to hear from you. His phone number is 2103963162 and email address is [email protected] Don’t miss out! – Sue Ellen Lewis
By: S E     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Daniel, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 5/6/2019

Don’t miss out!

Review of Assisted Living Pacifica New Forest Estates, San Antonio, TX. I am a baby boomer who recently made the transition from independent living (IL) to assisted living (AL) at Pacifica New Forest Estates in San Antonio, Texas. It was very difficult for me to admit that I couldnt take care of myself. As a public relations professional for more than 50 years, I have always been very independent and self-supporting. I am fortunate that New Forest Estates had an opening in their assisted-living facility. I moved here early in January and now wish that I had made the move MUCH sooner. The Spanish hacienda style AL building is homey and attractively decorated. The studio apartments are small (about 400 ft.) but well designed for those of us who need a little something extra. There are large windows, a modest Galley Kitchen, with microwave and mini fridge provided. Plenty of built in storage is handy for kitchen and other items. Luxuriate in the walk-in shower, a part of the large fully outfitted bathroom, which comes equipped with a built-in seat, hand held sprayer, and plenty of grab bars. The closet is large and easily accessible. AL has many types of activities, such as art, music and outings using the New Forest Estates handicapped-accessible bus. There is a cozy dining room and several living areas complete with large televisions and a baby grand piano, as well as a library and craft room. The building is secure 27/7, with a professional always on duty. I like the staff here very much. They all work to make us comfortable and happy. I feel like I am part of an extended family. AL staff members include Marlene, Cathy, Illyana, Janie, Diane, Jessica P, Erica, Hannah, Valerie, Jessica A, Julie, Francis, Lisa, Vanessa, Patricia, Matthew, and Desiree. We AL residents also have access to the large IL swimming pool area as well as an in-house beauty shop. It is a pet friendly facility, allowing cats, small leash-trained dogs, and birds. All meals, Housekeeping and laundry are included as part of the reasonable rent, along with cable TV. So-o-o, what are you waiting for? Executive Director Michael Anthony Rivera handles AL admissions and would be delighted to hear from you. His phone number is (210)396-3162 and email address is [email protected] Dont miss out! Sue Ellen
By: Pacifica S.     Verified Resident
Source: INSIDER PAGES Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 5/6/2019

Pacifica New Forest Estates, San Antonio, TX. I am a baby boomer who recently made the transition from independent living (IL) to assisted living (AL) at Pacifica New Forest Estates in San Antonio, Texas. It was very difficult for me to admit that I couldn’t take care of myself. As a public relations professional for more than 50 years, I have always been very independent and self-supporting. I am fortunate that New Forest Estates had an opening in their assisted-living facility. I moved here early in January and now wish that I had made the move MUCH sooner. The Spanish hacienda style AL building is homey and attractively decorated. The studio apartments are small (about 400 ft.²) but well designed for those of us who need a little something extra. There are large windows, a modest Galley Kitchen, with microwave and mini fridge provided. Plenty of built in storage is handy for kitchen and other items. Luxuriate in the walk-in shower, a part of the large fully outfitted bathroom, which comes equipped with a built-in seat, hand held sprayer, and plenty of grab bars. The closet is large and easily accessible. AL has many types of activities, such as art, music and outings using the New Forest Estates handicapped-accessible bus. There is a cozy dining room and several living areas complete with large televisions and a baby grand piano, as well as a library and craft room. The building is secure 27/7, with a professional always on duty. I like the staff here very much. They all work to make us comfortable and happy. I feel like I am part of an extended family. AL staff members include Marlene, Cathy, Illyana, Janie, Diane, Jessica P, Erica, Hannah, Valerie, Jessica A, Julie, Francis, Lisa, Vanessa, Patricia, Matthew, and Desiree. We AL residents also have access to the large IL swimming pool area as well as an in-house beauty shop. It is a pet friendly facility, allowing cats, small leash-trained dogs, and birds. All meals, Housekeeping and laundry are included as part of the reasonable rent, along with cable TV. So-o-o, what are you waiting for? Executive Director Michael Anthony Rivera handles AL admissions and would be delighted to hear from you. His phone number is (210)396-3162 and email address is [email protected] Don’t miss out! – Sue Ellen
By: Pacifica S.     Verified Resident
Source: YELLOW PAGES Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/30/2019

I visited this facility

Newforest Estates offers a beautiful community that truly cares about its residents. The staff is amazing!
By: Jacob Kitchen     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Jacob, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 4/30/2019

First Year Here

I give this place a 100, everyone is friendly and the service is great. I would highly recommend this place to everyone. I'll be here FOREVER. God willing. Thanks!
By: Robert Hernandez     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/tx/san-antonio/newforest-estates). Please feel free to contact with any and all questions, (210) 538-9283. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 4/30/2019

Caring Staff

Newforest Estate offers a beautiful community that truly cares about its residents. The staff is amazing!
By: Jacob Kitchen     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/30/2019

I travel to a lot of facilities and the ...

I travel to a lot of facilities and the care here is exceptional! I send all of my patients here. -T.Perez, RN
By: T P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/30/2019

Brother-in-law is moving in this week. T...

Brother-in-law is moving in this week. The staff has been very helpful!
By: E M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/30/2019

Newforest Estate offers a beautiful comm...

Newforest Estate offers a beautiful community that truly cares about its residents. The staff is amazing!
By: J K     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/30/2019

Newforest Estate offers a beautiful comm...

Newforest Estate offers a beautiful community that truly cares about its residents. The staff is amazing!
By: J K     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/29/2019

This place is always bright and full of ...

This place is always bright and full of active residents. It really stands out amongst others because in all the years I have been coming here I still see the same managers. Michael and Lisa do a great job communicating with the families.
By: M S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/29/2019

The assisted living staff is attentive a...

The assisted living staff is attentive and very caring!
By: M V     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/29/2019

The staff here is amazing!

The staff here is amazing!
By: R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/29/2019

I visited this facility

This place is very clean, all the staff is friendly and the food is great. Michael is truly amazing, my family and I love it here!
By: Selena G.     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/26/2019

NewForest is a vibrant community. The st...

NewForest is a vibrant community. The staff and residents are always active and having fun, always a pleasure to visit!
By: L B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/26/2019

I have just over 5 years with NewForest Estates and I am honored to be part of such a phenomenal team. From the owner to the care staff, the vice president to the concierges, there is a robust sense of benevolence. While each community operates on their own, the level of support we receive from the Pacifica Senior Living is paramount. Thank you Jackie Bobbitt & Lucy Woolsey for your unwaivering support and belief in me.
By: Michael A. Rivera     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/26/2019

Great place!! Different levels of living and care for each resident pending on their needs!!
By: Lori Sposito Cardenas     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/23/2019

I visited this facility last Summer and still on my mind. It is a lovely community that has a lot of charm. It is not a fancy place by any means, but it is so warm and welcoming that it does make you feel comfortable. I looked at apartments, which are not bad at all. Of course, the renovated ones look much nicer. I noticed they had a big pool party with food and music, which was nice to see everyone having so much fun. This is the place I would like to go when I retire.
By: Frances Flores     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/21/2019

Sarah Cannon says Happy Easter to all her friends at New Forest Estates. She is really happy there.
By: Cheryl Cannon     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Cheryl, we really appreciate your positive review! We can't wait to see you again, have a great day.

Posted On: 4/9/2019

I want to once again thank Susan for a pleasant visit and tour of the facilities. This was my first tour anywhere and it was exciting, friendly and very informative. I will certainly keep New Forest Estates in mind as I try to decide on a new home. John Askin
By: John     Verified Resident
Source: SURVEY Read Property Manager's Response

Cheryl, we really appreciate your positive review! We can't wait to see you again, have a great day.

Posted On: 4/9/2019

I want to once again thank Susan for a p...

I want to once again thank Susan for a pleasant visit and tour of the facilities. This was my first tour anywhere and it was exciting, friendly and very informative. I will certainly keep New Forest Estates in mind as I try to decide on a new home. John Askin
By: J     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Cheryl, we really appreciate your positive review! We can't wait to see you again, have a great day.

Posted On: 4/8/2019

I have never been so warmly welcomed in ...

I have never been so warmly welcomed in my life, thank you for the cowboy hat Michael!
By: L B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Cheryl, we really appreciate your positive review! We can't wait to see you again, have a great day.

Posted On: 4/8/2019

I enjoy coming down to eat in the dining...

I enjoy coming down to eat in the dining room because the food is good and the company is nice. Todo esta a toda madre!
By: O C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Cheryl, we really appreciate your positive review! We can't wait to see you again, have a great day.

Posted On: 4/8/2019

Excellent service, courteous and fast se...

Excellent service, courteous and fast service!
By: J G     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Cheryl, we really appreciate your positive review! We can't wait to see you again, have a great day.

Posted On: 4/8/2019

I am/was a resident of this facility

I recently moved from New York state, this is my first full day here at NewForest Estates. This is like Heaven with gold bricks compared to New York City. I worked at IBM for 28 years and moved down to San Antonio to be close to my daughter. She is the OR Manager at the VA Hospital close by me. She is the one who was pleased with this community and made the decision for me. Both she and I are very happy at this community. Michael and I have a lot in common, I am looking forward to wearing a my new cowboy hat he gave me once I go back to New York to visit. I have never been so warmly welcomed anywhere I have lived.
By: Leroy Bowen     Verified Resident
Source: CARING Read Property Manager's Response

Hi Leroy! Welcome to the community, we are so glad to have you here with us. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/6/2019

Karolina was an excellent resource and g...

Karolina was an excellent resource and gave us all the information we needed.
By: M H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Leroy! Welcome to the community, we are so glad to have you here with us. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/5/2019

I often suggest NewForest Estates to fri...

I often suggest NewForest Estates to friends and family! My uncle has been living here for 4 years and the staff remains committed to helping him.
By: B G     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Leroy! Welcome to the community, we are so glad to have you here with us. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/5/2019

Susan is good representative for Pacific...

Susan is good representative for Pacifica. Our meeting was successful!
By: B S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Leroy! Welcome to the community, we are so glad to have you here with us. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/5/2019

Everyone is responsive to individual nee...

Everyone is responsive to individual needs and requests. Just like any restaurant, there are occasion issues but the are addressed in a timely manner.
By: J C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Leroy! Welcome to the community, we are so glad to have you here with us. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/5/2019

If you’re looking for the perfect place for your loved one (or yourself) to receive excellent care, while maintaining a relative sense of independence, I strongly encourage you to check out New Forest Estates. My father has lived in their Assisted Living Facility since January 2019 and I cannot ever fully express just how much NFE and it’s staff mean to me and my family. I can rest easy knowing that he is being taken care of and is in a safe environment. They’re always available to answer my questions, update me on how he is doing (he has dementia and has had some bumps in adjusting). I can barely bring myself to call the staff “the staff”. They really truly are a family and treat my father as if he were their own. You can tell that everyone who works there, has a heart to serve and care for our senior loved ones. The very few minor issues we have come across have been addressed appropriately and efficiently. The food is excellent and families are always welcome to join in for meals, activities and just hang out. My kids are even able to go to the pool with their Papaw again, just like they used to when he lived with us. There has been someone to guide me through the entire move-in process, refer me to services he has needed outside of their facility (ie : hospice, veterans benefits) and been a major support system as I tread the unfamiliar roads that his diagnoses have lead me to. I seriously cannot praise NFE enough and am so glad that, after visiting half a dozen facilities, I was able to end my search for help in caring for my father.
By: Sheila Harvey     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Sheila, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 4/5/2019

I visited this facility

I got a wonderful tour from Susan Maddox today. She was very informative, very thorough, caring and just great! I hope she will always be here!
By: dpena6045     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Sheila, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 4/4/2019

I am a friend or relative of a current/past resident

My grandmother just moved into this community this past weekend and I have stayed with her the past 3 nights. She has already had managers coming into her apartment to greet her, staff coming by to clean her apartment and even residents introducing themselves. Everyone here seems genuine, devoted and true to their word. Everything Susan, Karolina and Michael promised has been delivered upon.
By: Rodolfo     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Sheila, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 4/3/2019

Toured and Moved in with 24 Hours

I came to tour the community and everyone from the moment I walked in was friendly. I saw residents happy and speaking as they passed each other. The atmosphere seemed like home for the them. I felt it was a good match for my parents. [Name removed] was very helpful in showing and making my parents feel at ease.
By: Susan Relder     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 4/3/2019

Unannounced Visitations

I have been volunteering with senior citizens for the past 5 years after my service in the military as a marine. I show up unannounced to the employees every time. The staff here offers the highest level of service to their residents. Management is always available to answer questions and they treat people better than most of the places I have visited in town.
By: William Bennet     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/3/2019

I came to tour the community and everyon...

I came to tour the community and everyone from the moment I walked in was friendly. I saw residents happy and speaking as they passed each other. The atmosphere seemed like home for the them. I felt it was a good match for my parents. Susan was very helpful in showing and making my parents feel at ease.
By: S R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/3/2019

I came to tour the community and everyon...

I came to tour the community and everyone from the moment I walked in was friendly. I saw residents happy and speaking as they passed each other. The atmosphere seemed like home for the them. I felt it was a good match for my parents. Susan was very helpful in showing and making my parents feel at ease.
By: S R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/3/2019

As a contractor, I visit plenty of senio...

As a contractor, I visit plenty of senior facilities in San Antonio, TX. This place always seems to stand out to me as the residents come up to engage in conversation, the front desk staff is inviting and the managers always seem to be interacting with residents. Michael moves at 100 mph to help them out, we are happy to be serving his residents.
By: F G     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/3/2019

I have worked here for 12 years and thin...

I have worked here for 12 years and things seem better now than ever. We have a strong maintenance team who are on-site 7 days a week. With our new procedures in place, most work orders are completed within 24 hours. We just recently passed our state inspection with ZERO plant deficiencies!
By: J D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/3/2019

My grandmother just moved into this comm...

My grandmother just moved into this community this past weekend and I have stayed with her the past 3 nights. She has already had managers coming into her apartment to greet her, staff coming by to clean her apartment and even residents introducing themselves. Everyone here seems genuine, devoted and true to their word. Everything Susan, Karolina and Michael promised has been delivered upon.
By: R R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/3/2019

Beautiful community with an outstanding staff! Always interesting activities and fun things to do~ Check out their Facebook page!
By: Lucie Pacifica     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for leaving us this review. We greatly appreciate it!

Posted On: 4/2/2019

My dad has been welcomed and taken care ...

My dad has been welcomed and taken care of when we really needed to place him quickly. Michael has been great to work with during this transition. Would like to suggest transportation options be considered when vehicles are being serviced.
By: G P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for leaving us this review. We greatly appreciate it!

Posted On: 4/2/2019

March Move

My dad has been welcomed and taken care of when we really needed to place him quickly. [Name removed] has been great to work with during this transition. Would like to suggest transportation options be considered when vehicles are being serviced.
By: Gilbert Parra     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving us this review. We greatly appreciate it!

Posted On: 3/31/2019

I visited this facility

My 89 year old mom and myself visited Newforest Estates and was impressed to put down a community fee the same day. My mom has lived in a different, but very nice independent living complex for more than a year. I decided to move her to an area of town that was closer to me. I did my research, went for a visit and discovered that she would get the same amenities plus more, larger apartment and cheaper monthly rent. I was also impressed with the sales director and executive director. They were friendly, welcoming, and knowledgeable. Mom will move in soon. Cturner. 3/2019
By: Good impression     Verified Resident
Source: CARING Read Property Manager's Response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case. We are so happy to hear this & it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Posted On: 3/31/2019

I am/was a resident of this facility

I have known of this community for many years now as I have had several tours with Michael. I have always noticed their personalized engagement with the residents which is what sets them apart from other communities I have toured over the years. Carolina and Susan were very helpful in the recent transition of my mother, this team is very detailed. Every question I had was answered and any sense of doubt that my mother had was eradicated. They all seem sincere from the director to the wonderful lady in the business office, Lisa. I look forward to having my mother here!
By: N. B. Ramon     Verified Resident
Source: CARING Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 3/31/2019

I am a friend or relative of a current/past resident

This community is full of people who genuinely care about their residents. I see upper management there on the weekends, the nurse on site almost 7 days a week and front desk staff who drop everything to help my mother. Michael leads a wonderful team and I am happy to see the same faces over the years, management never changes! Lisa (business office) and Sunny (maintenance) have been here as long as I've known Michael. From the moment I moved my mother in I knew I would finally have peace of mind and that is something I stand by nearly 5 years later.
By: Maria B. Munoz     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at NewForest Estates. Thank you very much, we hope you have a wonderful day!

Posted On: 3/31/2019

Better deal.

Mom moves into NewForest Estates Independent Living soon from a very nice but different Independent Living complex so we have something to compare. Newforest offers more amenities and a bigger living space for several hundred dollars less each month. The staff is friendly, the complex and grounds are well maintained, and is located in a quiet area.
By: Cindy Turner     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you Cindy, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 3/31/2019

Consistency

This community is full of people who genuinely care about their residents. I see upper management there on the weekends, the nurse on site almost 7 days a week and front desk staff who drop everything to help my mother. [Name removed] leads a wonderful team and I am happy to see the same faces over the years, management never changes! [Name removed] (business office) and [name removed] (maintenance) have been here as long as I've known [name removed]. From the moment I moved my mother in I knew I would finally have peace of mind and that is something I stand by nearly 5 years later.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at NewForest Estates.

Posted On: 3/31/2019

Peaceful Transition

I have known of this community for many years now as I have had several tours with [name removed]. I have always noticed their personalized engagement with the residents which is what sets them apart from other communities I have toured over the years. [Name removed] and [name removed] were very helpful in the recent transition of my mother, this team is very detailed. Every question I had was answered and any sense of doubt that my mother had was eradicated. They all seem sincere from the director to the wonderful lady in the business office, [name removed]. I look forward to having my mother here!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 3/31/2019

I have known of this community for many ...

I have known of this community for many years now as I have had several tours with Michael. I have always noticed their personalized engagement with the residents which is what sets them apart from other communities I have toured over the years. Carolina and Susan were very helpful in the recent transition of my mother, this team is very detailed. Every question I had was answered and any sense of doubt that my mother had was eradicated. They all seem sincere from the director to the wonderful lady in the business office, Lisa. I look forward to having my mother here!
By: N R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 3/28/2019

Finally At Ease

I visited New Forest Estates by myself prior to taking my mom to visit. I was very pleased with the information I was given initially because it allowed me to determine whether or not this facility would be affordable for my mom. The executive director and sales person in training were very warm and receptive to all my concerns and answered all my questions. I was extremely impressed with the interactions I witnessed between the executive director, the sales person in training and other staff/employees and the residents we encountered during my tour. The residents were addressed by their name and some even hugged my "tour guides" along the way. It was apparent that the residents were happy and well cared for. It made my decision to place my mom there a little easier upon experiencing this type of atmosphere. I have no doubt that once my mom has moved in, any concerns we may have will be promptly addressed and every effort will be made to make her living arrangement there enjoyable. It was evident that the executive director and sales person in training love their jobs by the compassion and caring they showed their residents. How lucky can we be?
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

 

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