Positive Consumer Ratings Led to This Industry-Leading Distinction from Caring.com
NewForest Estates is pleased to announce it has been selected as a "Caring Star of 2017” for service excellence in Assisted Living . In ratings and reviews from older adults and their family members,NewForest Estates earned a 5-star consumer rating (the highest possible score), while also meeting other qualifying criteria for this national honor. There are only 7 Caring Star communities in Bexar county, and NewForest Estates is among 390 Caring Stars across the country.
"We strive daily to delivery high-quality care for our residents, and this award helps validate our delivery on that promise,” said Randy Stevens, Executive Director of NewForest Estates. "On behalf of our community staff and leadership, thank you to those who shared positive feedback about the services we offer, and to Caring.com for recognizing us as a Caring Star of 2017.”
Americans are increasingly seeking insights provided by online reviews to help guide important senior care decisions for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when researching senior living communities, and have relied on these perspectives more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its fifth year, the Caring Stars annual list helps consumers reliably narrow senior living options for their loved ones to the most-acclaimed communities – particularly as they gather for the holidays and discover increased or urgent senior care needs.
Congratulations to NewForest Estates for achieving this award after earning accolades from residents and their loved ones on Caring.com," said Karen Cassel, Caring.com CEO. "This important milestone speaks volumes about the positive difference NewForest Estates is making in serving older adults, and we join with the local community in celebrating their accomplishment."