I am writing to commend your staff at Pacifica/Woodmont in Tallahassee, Florida (Susan W., Laurie Love, Danny, Kenny, Brittany, Pam, the kitchen staff, and the custodial staff). Tallahassee was hit by Hurricane Hermine on Thursday, 9/1/16. 90% of the City of Tallahassee lost power including Woodmont. My 92 year old father (Robert S.) lives in your facility. Woodmont lost power on Thursday evening and power was not restored until late on Saturday afternoon. Your staff was outstanding. The care and concern they gave to each resident was more than we could ask for. I know that Susan and Laurie stayed on site day and night until power was restored. The lack of power meant meals had to be delivered to each and every person who lived on the 2nd floor three times a day, phones did not work, and medications had to be dispensed regardless of whether or not there was air conditioning or electricity. All of your staff pitched in to get the job done regardless of what was happening at their own homes. And they smiled while doing it! (I stopped by a number of times during the power outage so I saw this firsthand.)
My father has only lived there for a few months but we are very happy we chose your facility. We have already thanked your great staff but wanted to make sure you knew what a wonderful job they did under the worst of circumstances.
Mar 31, 2017
Pacifica Woodmont Senior Living in Tallahassee, FL is absolutely wonderful. The facility is kept clean, the entire staff is efficient, caring and loving and the nursing staff, CNA's, and aids are fantastic. My Mom has been a resident for almost 12 years and through that time, she has been happy and we, her family, have been so satisfied. I do recommend people to come and check it out and leave their parents or spouses in the care of these terrific people.
Thanks to all of them from the Director on down. (This includes the maintenance staff as well. They stay on top of things so well.)