"My mom really enjoys Wyndham Lakes in Jacksonville. Everyone seems so cordial and very attentive to the residents. There was a lady there that my mom already knew, so that makes it very convenient for her to get comfortable. My sister and my mom go there on Saturdays, and since she really likes it, my brother and I have her back there on Sundays. They are very helpful with the process of paperwork."
I feel like the staff are caring. They try very hard to serve delicious foid. The servers are wonderful. Vegatables are sometimes salty. Rebecca Matheny, very qualified and very nice and has kept us safe during COVID. She is calm and knows what she is doing. June, Mike and Ashton, Domanick are always happy to serve you.
Wyndham Lakes is a lovely, well maintained community close to shopping, hospitals, entertainment etc. Fortunately it is all found on their campus also! The outdoor spaces are lovely especially needed & used in this COVID-19 time. Of course the screened outdoor porches on most units are another positive. When there are maintenance problems, they are handled quickly. I have been particularly impressed with how well COVID-19 was handled, with good communication & practices enforced.
I have worked in several assisted living communities in the Jacksonville and Saint Augustine area and this is by far one of the best places I have had the opportunity to work. Management always makes you feel appreciated and valued as a member of the team. Vikky and Rebeccas' doors are always open if you have a concern and they truly care about the well-being of their staff and residents at all times.