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Reviews for Pacifica Senior Living Union City

Posted On: 11/16/2021

Very Pleasant Community

I am staying her at respite. I find this is a beautiful place. all the staff is very friendly and very caring. food is great. overall is very nice place to live
By: Ravi D     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Ravi D, we're glad to hear you enjoyed your visit.

Posted On: 10/26/2021

I am thankful for the lessons and experiences I am gaining from Pacifica Union City. Everyday is a different day. I enjoy the challenges and look forward to gaining more knowledge. I am lucky to have mentors and support from [name removed], the Business Office at Pacifica San Leandro and [name removed], our Executive Director.
By: Mary B     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 10/26/2021

Wonderful caring staff that go the extra mile! Beautiful clean community.
By: Heather C     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hi Heather C, thank you so much for your positive comments about Pacifica Senior Living Union City!

Posted On: 10/26/2021

I have been a member of Pacifica Senior living Union City for only a short time. The good people of my new surroundings have made my stay enjoyable one thus far and I am looking forward to a long relationship with all my fellow members and staff here at Pacifica. staff are so wonderful, food is great community is so clean. Big backyard for to enjoying outdoor activities.
By: Sebergie     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Sebergie, your wonderful feedback and rating mean a lot to us.

Posted On: 10/26/2021

Amazing staff that go the above and beyond for care! Residents are wonderful. Wonderful community.
By: Ramandeep K     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

We appreciate your positive review about your recent experience with us!

Posted On: 10/26/2021

We moved my father into this facility and the staff were very welcoming and caring from day 1. The maintenance team was able to get the room ready quickly and went above and beyond by assisting with my fathers furniture, which they didn't need to help with. The team fostered my dad as he came in not really wanting to change his ways, but after a short while hew as engaging with staff and other residents and having a great time socializing. As for his health, the team was attentive and helpful in his recovery and care. Within weeks, my dad was up and out of his wheelchair and is now walking fully on his own. My dad is someone who is usually adverse to new environments and people, but so far he has been having a blast and enjoying himself. His favorite is the onsite barber who comes and is able to cut his hair and shave him! Super cool. One thing my dad wished was up and running is the shuttle service. Due to pandemic and other circumstances, the shuttle is not currently running, but he is remaining hopeful!
By: Billy     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello Billy, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

Posted On: 10/26/2021

Very Pleasant Community

We were guided well through move in process
By: Michael G     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Michael G, we're happy to hear you had such a positive experience with our team!

Posted On: 10/26/2021

My parents moved into Pacifica Senior Living at Union City 8/2020. My mother had Alzheimer's and passed away 11/2020, and my dad has vascular dementia and continues to live there. We chose this facility because the environment was much nicer than other places - patients have their own bedrooms and only need to share a bathroom with one other same-sex resident. The facility is nicely decorated, and my dad and several other residents call it the hotel because it looks so nice. My dad loves the food and even held off on eating homemade cookies during a recent visit because he didn't want to spoil his appetite. He is always happy and clean when I visit him. I had concerns for a while because there was a lot of staff turnover a few months ago, but the new staff seem much better - my phone and email messages are returned promptly, which was an issue with previous staff. The new activity director seems to be doing a lot with the residents - I can see photos and videos of the activities on the facility's Facebook page - and the new memory care director [name removed] keeps on top of everything and was persistent with dad's doctor's office when they took a while to return needed paperwork. He gets my dad's sense of humor and I like the way the two of them interact. Relieved that my dad's needs are being met and that he is so happy where he is.
By: AW     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Aw, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/26/2021

Wonderful caring staff that go the extra mile! Beautiful clean community.
By: Heather C     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

We appreciate your positive review about your recent experience with us!

Posted On: 10/26/2021

Amazing staff that go the above and beyond for care! Residents are wonderful. Wonderful community.
By: Ramandeep K     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Ramandeep K, we are so happy to read such a great review about Pacifica Senior Living Union City!

Posted On: 10/26/2021

We moved my father into this facility and the staff were very welcoming and caring from day 1. The maintenance team was able to get the room ready quickly and went above and beyond by assisting wit...
By: Billy     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 10/26/2021

I am thankful for the lessons and experiences I am gaining from Pacifica Union City. Everyday is a different day. I enjoy the challenges and look forward to gaining more knowledge. I am lucky to ha...
By: Mary B     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 10/26/2021

My parents moved into Pacifica Senior Living at Union City 8/2020. My mother had Alzheimer's and passed away 11/2020, and my dad has vascular dementia and continues to live there. We chose this fac...
By: AW     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Aw, thank you so much for your positive comments about Pacifica Senior Living Union City!

Posted On: 10/26/2021

I have been a member of Pacifica Senior living Union City for only a short time. The good people of my new surroundings have made my stay enjoyable one thus far and I am looking forward to a long r...
By: Sebergie     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Sebergie, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Union City.

Posted On: 10/26/2021

Very Pleasant Community

We were guided well through move in process
By: Michael G     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Michael G, thank you so much for your high rating!

Posted On: 10/14/2021

Great Value for the Price

My dad is in Memory Care there. They take care of him. The staff is very caring. For the cost of things in the SF Bay Area Pacifica is remarkable value. We are beyond thankful they are here. My dad is very low income. We'd have had to move him much further from us. Here, he's within a half hour from us. With regards to COVID they were awesome. They seriously sheltered in place for a year and it paid off. There were no outbreaks during the SIP, and only 1 when they started to open up and they contained it quickly (no spread). I'm able to call and check in, route supplies to him as needed. There's many nice little touches. For example, they have organized flu shot clinics there and managed approvals. There's a lovely barber shop. They also organize a podiatrist to routinely visit. It's not perfect. They did have some door maintenance issues when he first got there. They rallied and fixed it. He's lost a few things. I'm 100% sure this happens in all assisted living places and so I don't really fault them.
By: Julie Wing     Verified Resident
Source: Property Site Read Property Manager's Response

Michael G, thank you so much for your high rating!

Posted On: 9/28/2021

I have worked at Pacifica for over a year now. I have come to know the culture and atmosphere of this wonderful place. Everyone looks after everyone here. No one is left out. Neighbors always reach out to one another and offer any act of kindness to make someone feel belonged and at home. I am proud to be a part of this culture....and I am honored everyday with the opportunity of making long lasting positive contributions in the lives of some especially extraordinary people!
By: Wahab Abdul     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Wahab Abdul, Thank you so much for your positive review, it means so much to us to hear this and we know that you are an integral part our Pacifica family and senior living community. Your dedication and thoughtfulness to our residents and their families is evident and excellent care from all employees paramount. Would you please leave your positive review on our Glassdoor page? Here is the link to leave your review: bit.ly/GlassdoorPacifica

Posted On: 9/28/2021

Family Member

Staff is very helping and kind.
By: Firoza B     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Firoza B, we are so happy to read such a great review about Pacifica Senior Living Union City!

Posted On: 9/28/2021

great place to work

i am working here at Pacifica Senior Living, union City last 5 year. It is a great place to work. All staff work as a team and very caring toward residents.
By: Pedro A     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Pedro A, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City!

Posted On: 9/28/2021

Residents Relative

My Friend's mom lives at Pacifica Senior Living.
By: Sylvia Q     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Sylvia Q, we really appreciate your positive review!

Posted On: 9/28/2021

Family Member

Great place to live and work.
By: Fareeza A     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Fareeza A, we are very happy we could provide you with a positive experience!

Posted On: 9/28/2021

Friend of resident

I visit with my friend at Pacifica Senior Living. place is very beautiful. great place to live. Staff is very caring and helpful.
By: B S     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hi B S, we are very happy to have provided you with such a positive experience!

Posted On: 9/28/2021

Family of Resident

Residents are very happy and enjoying been at Pacifica Senior Living
By: Maimun J     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Maimun J, we are so happy to read such a great review about Pacifica Senior Living Union City!

Posted On: 9/27/2021

Excellent place for elderly population

Good place to spend the life.
By: Ak K     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hi Ak K! We're so happy we were able to help you out!

Posted On: 9/26/2021

Over All

Pacifica Senior living is the best place for seniors. The care provided here is excellent. At Pacifica it is home like atmosphere.
By: Baljinder S     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Baljinder S, thank you for the high star rating!

Posted On: 9/24/2021

I am/was a resident of this facility

I have been a member of Pacifica Senior living Union City for only a short time. The good people of my new surroundings have made my stay enjoyable one thus far and I am looking forward to a long relationship with all my fellow members and staff here at Pacifica. staff are so wonderful, food is great community is so clean. Big backyard for to enjoying outdoor activities.
By: Sebergie     Verified Resident
Source: CARING Read Property Manager's Response

Baljinder S, thank you for the high star rating!

Posted On: 9/24/2021

beautiful community

The staff are very friendly and accommodating they always greet you with a warm hello.
By: Rammy Kaur     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Baljinder S, thank you for the high star rating!

Posted On: 9/24/2021

beautiful community

I have been a member of Pacifica Senior living Union City for only a short time. The good people of my new surroundings have made my stay enjoyable one thus far and I am looking forward to a long relationship with all my fellow members and staff here at Pacifica. staff are so wonderful, food is great community is so clean. Big backyard for to enjoying outdoor activities.
By: staphen B     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Baljinder S, thank you for the high star rating!

Posted On: 9/23/2021

Amazing staff that go the above and beyond for care! Residents are wonderful. Wonderful community
By: Ramandeep Kaur     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Baljinder S, thank you for the high star rating!

Posted On: 9/14/2021

I am a friend or relative of a current/past resident

We moved my father into this facility and the staff were very welcoming and caring from day 1. The maintenance team was able to get the room ready quickly and went above and beyond by assisting with my fathers furniture, which they didn't need to help with. The team fostered my dad as he came in not really wanting to change his ways, but after a short while he was engaging with staff and other residents and having a great time socializing. As for his health, the team was attentive and helpful in his recovery and care. Within weeks my dad was up and out of his wheelchair and is now walking fully on his own. My dad is someone who is usually adverse to new environments and people, but so far he has been having a blast and enjoying himself. His favorite is the onsite barber who comes and is able to cut his hair and shave him! super cool. One thing my dad wished was up and running is the shuttle service. Due to pandemic and other circumstances, the shuttle is not currently running, but he is remaining hopeful!
By: Billy B.     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 9/2/2021

Wonderful caring staff that go the extra mile! Beautiful clean community.
By: Heather Clark     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 8/31/2021

I am thankful for the lessons and experiences I am gaining from Pacifica Union City. Everyday is a different day. I enjoy the challenges and look forward to gaining more knowledge. I am lucky to have mentors and support from Lisa, the Business Office at Pacifica San Leandro and Rammy, our Executive Director.
By: Mary Ann Bangsal     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 8/31/2021

I am a friend or relative of a current/past resident

My parents moved into Pacifica Senior Living at Union City 8/2020. My mother had Alzheimer's and passed away 11/2020, and my dad has vascular dementia and continues to live there. We chose this facility because the environment was much nicer than other places - patients have their own bedrooms, and only need to share a bathroom with one other same-sex resident. The facility is nicely decorated, and my dad and several other residents call it the hotel because it looks so nice. My dad loves the food, and even held off on eating homemade cookies during a recent visit because he didn't want to spoil his appetite. He is always happy and clean when I visit him. I had concerns for a while because there was a lot of staff turnover a few months ago, but the new staff seem much better - my phone and email messages are returned promptly, which was an issue with previous staff. The new activity director seems to be doing a lot with the residents - I can see photos and videos of the activities on the facility's Facebook page - and the new memory care director Anoop keeps on top of everything and was persistent with my dad's doctor's office when they took a while to return needed paperwork. He gets my dad's sense of humor, and I like the way the two of them interact. Relieved that my dad's needs are being met and that he is so happy where he is.
By: AWong     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your great support. Always looking forward for feedback.

Posted On: 8/18/2021

A Family relative has been living here for 2 - 3+ yrs. Each time I visit, the staff are friendly and helpful and the common areas are clean and tidy. During Covid, scheduling an appt time in advance is mandatory. During the scheduled visit, it’s wonderful to sit outside in the nice patio garden to get fresh air and see colorful flowers and vegetation. It’s very refreshing and spacious in this outdoor area. I recommend taking a tour if you or a loved one is considering staying here. I believe that my Family relative is happy here = Private room with living-room, bedroom and bathroom. NOTE: My Family relative is quite independent, so not much additional assistance is needed except for food, laundry and house cleaning.
By: Angie Fong     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 8/17/2021

my review of Pacifica Senior Living Union City

I have been very satisfied with Pacifica. I would tell people to try to get a room away from the street side due to some noise. I would recommend this community to others based on our experience.
By: Michael     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hi Michael, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Union City. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!

Posted On: 8/15/2021

I am a friend or relative of a current/past resident

Pacifica Union City is immaculate and the staff are friendly and helpful. My father has Alzheimer’s and they are helping him keep as much independence as possible while keeping him safe.
By: Nita3000     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 8/14/2021

I am/was a resident of this facility

I and my mother are residents of Pacifica Senior Living Union City since 5 year. I like this place very much, it is close to my brother and transit takes me every where around the Union City and Newark anywhere I wants to go. And I am close to Bart and can get to San Francisco as well. Community is caring and all the residents like each other very much. We enjoy doing things under the care of staff.
By: Eileen     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/union-city/pacifica-senior-living-union-city/index.aspx). Please feel free to contact with any and all questions, (510) 270-0016. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 8/14/2021

Words can't express how much we, as a family, appreciate the exemplary care our mother receives at Pacifica in Union City. The staff has always shown special interest and concern for each individual resident. This has created a family atmosphere that we can sense each time we visit. Any special needs have been met with warmth and patience. Our mother knows the names of all the care givers because they have formed true bonds of friendship. We enjoy reacting to all the planned activities that brighten the residents’ days with energy and humor. Most telling of all, after we take Mom to our homes, doctor’s appointments and excursions, she always says, “Time to take me home.” A big thank you to the leadership at Pacifica for fostering this wonderful environment that continues to keep our mom safe and happy. -The Daughters of Mary Berbel
By: Cathy Leslie     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 8/13/2021

I am a friend or relative of a current/past resident

I was a little concerned about how the transition of living in a Senior Community would impact my mother. But Pacifica has proven to be the "perfect" choice for that transition. First and foremost the facility is "clean" and very well maintained on a routine basis, that was "extremely" important to me, my family and my mother. The staff is GREAT, from the front end management team, the to front entrance reception area, to the dining area, to the facility techs, and the night crew(s), everyone is very polite, professional, pleasant and very easy to communicate with. Additionally, everyone is very responsive to the requests and or needs of the residents, my mother is extremely pleased with the attentiveness of the staff there. Activities are plentiful for any that chose to get involved or engaged in, which has made a nice difference in my mother's day to day routine(s). I feel really good with where my mother is and how the transition turned out to be very good and easy for her.
By: Mr. Johnson     Verified Resident
Source: CARING Read Property Manager's Response

Mr. Johnson, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 8/13/2021

I am a friend or relative of a current/past resident

The Executive Director provided excellent service. She went above and beyond the call of duty in helping me and my mother, who was resident. The Executive Director was in constant communication with me and promptly followed up on any concerns I had. I put my trust in her and it was well placed.
By: A.R.L.     Verified Resident
Source: CARING Read Property Manager's Response

A.r.l., thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 8/12/2021

I visited this facility

I admire Nicole, handling memory care on her own. The thrive and passion she has for those residents is one in a million. She’s a big reason why my mother is happy to be living at Pacifica!
By: Veronica G.     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 8/4/2021

I am a friend or relative of a current/past resident

My mother has had dementia for 8 or 9 years. We had her at home but as her disease progressed, it became harder to care for her. We moved her into the memory care section of Pacifica Senior Living in Union City, CA. Her placement was really good for all of us as she wasn't happy living in my small house. The facility is comfortable and big, with room for her to walk and two outdoor areas for residents. The staff is very professional and concerned about the care of the residents. The memory care director is active in all aspects of the facility and is quick to help if problems arise. I am very fortunate to have my mom at Pacifica Senior Living. Thanks to the staff for all they do!
By: phil n     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 7/26/2021

I am a friend or relative of a current/past resident

The facilities are very nice, sunny with a lot of natural light. The furnishings are clean and organized. The staff is always helpful and accommodating. I recommend Pacifica Union City for anyone considering long term care for a loved one.
By: MikeH2323     Verified Resident
Source: CARING Read Property Manager's Response

Mikeh2323, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City!

Posted On: 5/9/2021

After searching all over, I decided to place my mom here in memory care. This place is truly remarkable and the staff are very professional and friendly! I would highly recommend Pacifica Senior Living memory care! Thanks so much for taking such good care of her ??
By: Elizabeth Palin     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 12/3/2020

Review of Pacifica Senior Living Union City

How are you? What a fantastic surprise!! Thank you so much for [name removed] bday pictures!!. I did ask [name removed] to send me some photos if he was allowed to see her. [name removed] told me h...
By: Sue     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 9/25/2020

I visited this facility

Lou - was a wonder. He told us about availability, Covid, move in specials, the on-line brochure, and he demonstrated an obvious desire to help us find the appropriate place for Micki. He was with us throughout our search - sending specific room photos, dimensions, and eventually a full video tour. Lou showed us everything he could and remained super supportive long after Micki had made her choice. Lou was patient and persistent with regards to Micki’s needs. Thank you Lou - you were extremely generous with your time, suggestions, and thoughtfulness. You have been blessed to bless others - keep on! LeniE
By: Lane E     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 8/6/2020

A nice community

We were very happy with the staff. They were both friendly and accommodating Their administrative side was pretty disorganized. but the facilities side , amenities, apartments were all very good...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/21/2020

Review of Pacifica Union City

The Activity Director, she set up a video call with our family member. All of us were so happy to see our mom (or grandmom) she did a wonderful job!
By: Shirley     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/15/2020

Awesome! Staff Professional.

Awesome! Staff Professional.
By: B C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/15/2020

This is a beautiful community. My loved ...

This is a beautiful community. My loved ones loved living here!
By: C W     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/14/2020

Review of Pacifica Senior Living Union City

Awesome! Staff Professional.
By: Bernie Capulang     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/14/2020

Review of The Woodmark At Suncity

This is a beautiful community. My loved ones loved living here!
By: Cody Will     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/14/2020

Review of The Woodmark At Suncity

Outstanding community
By: Charlie Medrano     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/14/2020

Review of Pacifica Senior Living Union City

The activity director set up a video call with our family member. All of us were so happy to see our mom (or grand mom) She did a wonderful job!
By: Shirley     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/14/2020

I have visited Pacifica Senior Living Union City many times and each time I find something more appreciate about the community. The community and the apartments itself is very bright, well maintained and clean. They have a nice garden with a lot of places to sit and visit and I love the idea that pets are welcomed.
By: Ruth Ocon     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/9/2020

Review of Pacifica Senior Living Forest Trace

We miss seeing mum during this time of Covid, but want to thank you, and the great staff for all you do in this difficult times.
By: Phil and wendy     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 5/7/2020

Review of Pacifica Senior Living Union City

On behalf of Compassion for Seniors (CFS), I am writing to express our sincere gratitude for the care you are providing to seniors during the COVID-19 pandemic. CFS is a student-run volunteer organization that performs music and conducts arts & crafts with seniors in memory care and hospice care. We realize that you are putting your life on pause while supporting our beloved seniors. While you have always provided excellent care, your services are especially appreciated during the current pandemic As you know, older adults are particularly vulnerable to the coronavirus and they need all the care that you are providing We recognize that this is a hard job. Please understand that your efforts do not go unnoticed. We along with the rest of our community truly acknowledge your services during this time. More than ever, our seniors now need the physical and emotional care that you so lovingly provide. We are truly grateful for all that you are doing!
By: Arushi     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/10/2020

Review of Pacifica Senior Living Union City

You are doing an amazing thing by caring for my mom when we can't and I can't say "thank You' enough. Please send my heartfelt 'Thanks' to all the wonderful people there who are working tirelessly.
By: Melanie Clarison Martin     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/8/2020

Review of Pacifica Senior Living Union City

Thank you all for your help. You guys are very good to me.
By: Lorraine Sierra     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/8/2020

Review of Pacifica Senior Living Union City

The food here is always so delicious.
By: Sophie Finnegan     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/8/2020

Review of Pacifica Senior Living Union City

Nice and Clean and also bright. Residents here are very nice.
By: Erma Frew     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/8/2020

Nice and Clean and also bright. Resident...

Nice and Clean and also bright. Residents here are very nice.
By: E F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/8/2020

The food here is always so delicious.

The food here is always so delicious.
By: S F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/8/2020

Thank you all for your help. You guys ar...

Thank you all for your help. You guys are very good to me.
By: L S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.

Posted On: 4/6/2020

Review of Pacifica Union City

I laughed at the jokes you sent me yesterday. It made me laugh when I didn't think I could laugh. I laughed so much.
By: Nydia Cruz     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Nydia Cruz, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 4/6/2020

Review of Pacifica Union City

1. Thankful for our location due to its being convenient for the family. 2. Accommodations are nice and comfortable. 3. I feel good living here. 4. People are nice (residents and staff).
By: Eva Wong     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/union-city/pacifica-senior-living-union-city/index.aspx). Please feel free to contact with any and all questions, (510) 400-6694. We hope you have a wonderful day.

Posted On: 4/6/2020

Review of Pacifica Union City

1. I feel safe here. 2. Round the clock attendants. 3. Enjoy the company of others.
By: Cristen May     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 4/4/2020

1. Thankful for all location due to its ...

1. Thankful for all location due to its being convenient for the family. 2. Accommodations are nice and comfortable. 3. I feel good living here. 4. People are nice (Residents and Staff)
By: E W     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 4/2/2020

Review of Pacifica Senior Living Union City

I laughed st the jokes you sent me yesterday. It made me laugh when I didn't think i could laugh. I laughed so much.
By: Nydia Cruz     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 4/2/2020

Review of Pacifica Senior Living Union City

1. I feel safe here. 2. Round the clock attendants. 3. Enjoy the company of others.
By: Chrsha May     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 4/2/2020

Review of Pacifica Senior Living Union City

1. Thankful for all location due to its being convenient for the family. 2. Accommodations are nice and comfortable. 3. I feel good living here. 4. People are nice (Residents and Staff)
By: Eva Wong     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 4/2/2020

I laughed st the jokes you sent me yeste...

I laughed st the jokes you sent me yesterday. It made me laugh when I didn't think i could laugh. I laughed so much.
By: N C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

My dad found a home at Pacifica. He loves the activities and food. It is so nice to know he is happy.
By: Joyce Chen     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

The staff are attentive. responsive, caring and loving. The administrator is extremely helpful. The food is good and activities varied and appropriate to the population.
By: Phil Nymark     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

We had a wonderful tour with Lisa. The residents were involved with activities and seemed very happy. The apartments are very nice and much larger than the other ones we toured. Pacifica is a great place.
By: Teresa Jones     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

Lou was very attentive answered all of our questions. There were 5 of us on the tour and we all left feeling that when it is time, Pacifica will be the place for Jack.
By: Jeanne Copez     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

I looked at a lot of communities before picking Pacifica. I felt more at home here as soon as I walked through their doors. I am so happy with the decision I made to choose Pacifica as my new home.
By: Erma Frew     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

Lovely community! We are just getting our ducks in a row, so once mom is ready, we know where to place her. Pacifica is definitely on top 2.
By: Sandy Carrillo     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

Lou and staff were amazing and made me feel more at ease. community was very bright and happy feeling.
By: Angela Cruz     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

Had a nice tour with Lou. Building was very clean; and friendly staff. Lunch was great.
By: Rueben Silva     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

Had a nice tour with Lou. Building was very clean; and friendly staff. Lunch was great.
By: Rueben Silva     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

Very nice community. I could see my father being very happy here. Lou was amazing.
By: Ben tom     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 3/11/2020

Review of Pacifica Senior Living Union City

I could not be more pleased. I based my choice on what seemed to be the best match for my mother who needs assisted living and on the feedback from others.
By: Lorrain Sierra     Verified Resident
Source: Property Site Read Property Manager's Response

Cristen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Union City.

Posted On: 2/19/2020

By: Sela Likiliki     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi, it is so great to receive such a high star-rating! Thank you!

Posted On: 10/14/2019

I have visited this community and found it to be wonderful. The staff are caring and the community is spotless! I will be bringing my mother too and know that she will love it too.
By: Paul Peck     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/union-city/pacifica-senior-living-union-city/index.aspx). Please feel free to contact with any and all questions, (510) 279-8114. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 10/14/2019

Other

I have had the wonderful opportunity to volunteer at Pacifica in Union City on occasion. I have always witnessed true care and compassion when there. The staff look for ways to add Joy to the lives of the people who live there. The food has a home cooked look and when you can't be home, it somehow feels like family. The staff are welcoming from the front door on. Music, pets, art and happy hour seem to be favorites. I'm always happier after volunteering. Its a lovely, cozy community. Thank you Pacifica!
By: Sarah's Best     Verified Resident
Source: CARING Read Property Manager's Response

Hi Sarah, we appreciate your kind words and feedback. We are extremely proud of our community and dedicated staff. As part of our family, our residents enjoy socials, movie nights, group games, arts & crafts workshops, live entertainment, and much more. We will be sure to share your compliments with our Chef, you made our day! We will share your compliments with the Thank you again, we hope you have a great day.

Posted On: 10/14/2019

Pacifica Union City is absolutely beautiful and is impeccably clean. I would highly recommend this community ot anyone looking for assisted living or memory care services.
By: Paul Peck     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Paul, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 10/14/2019

I visited this facility

I really liked Pacifica Senior Living Union City. It looked more like a nice hotel, it was very bright, cheery, really clean, they clean the rooms immediately, and they gave me a nice tour. It was just farther from my family. They wait on you, the food was for the seniors, but it was nice, and the dining room was nice and really bright. The staff was nice, the director was very warm and friendly, and even the patients seemed to like him.
By: Cheryl     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Thank you Paul, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 9/26/2019

I visited this facility

Toured the facility with my mother in law in mind. Very nice, clean and a cheerful atmosphere. Staff were friendly and seemed connected to residents. Altogether a very positive experience.
By: 40trout     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you very much for sharing your experience here on our Caring profile. We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here. We would like to invite you to come back at any time to join us for our upcoming activities so she can get a feel for what our community is like. Housekeeping, laundry, complimentary transportation, medication management, coordination of healthcare needs, and escorting to dining and social programs are just the most basic of our services. As part of our Pacifica Union City family, residents enjoy socials, movie nights, group games, arts & crafts workshops, live entertainment, and much more. Thank you again for your consideration and we hope to see you all again soon!

Posted On: 9/26/2019

Personalized Care Plans. Innovative Therapies. Kindness. Respect. At Pacifica Senior Living Union City, these are a part of our program. Starting with our modern boutique-style setting and the cruise-like amenities, our award-winning community sets new standards for high-quality senior living near Fremont, CA. Here, seniors will find well-rounded Assisted Living and Memory Care programs. We don’t believe in standardized care and therapy plans; instead, we tailor our services to fit the individual needs of each resident. Once the individual care plans are developed, we makes sure that the care plan is delivered by our our expertly-trained staff. Our staff goes above and beyond to offer residents an optimal level of assistance, complete with specialized cognitive, social, physical, and recreational-focused activities required to make our residents life more satisfying.
By: Pacifica S.     Verified Resident
Source: YELLOW PAGES Read Property Manager's Response

We appreciate your positive review about your recent experience with us!

Posted On: 9/25/2019

I visited this facility

I toured Pacifica Senior Living for my parents. This was a research trip, as they are not ready to move in right now. The staff was friendly (important) and the place was clean and had good energy. Unlike the other home I visited, the residents looked happy and occupied with games or activities. The sales rep Lou was very helpful and a caring guy. I'll definitely consider this place when my parents need to make this change.
By: RMartin12     Verified Resident
Source: CARING Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 9/25/2019

I am a friend or relative of a current/past resident

My mother loves her room and the amenities. She is well taken care of and the staff is very friendly and caring. The activities and the library are a couple of her favorites about Pacifica. Also, the good food and flexibility of the menu. She likes that if she doesn’t want the entree for dinner there is a side menu of tasty food she can special order.
By: Mark Claypool     Verified Resident
Source: CARING Read Property Manager's Response

Hi Mark, we are so happy to hear this and thank you for sharing your positive experience! We love having your mother here and will always make any sorts of adjustments that she needs. As you know she enjoys the view from her apartment, likes baseball and so we have been talking about the Oakland A’s and the wild card for the play-offs! Her generosity is amazing, did you know that when she had a couple of pair of new shoes that didn’t work out she made it a point to seek out someone who could use them?! We all enjoy her delightful sense of humor and her leadership. For example, when we rolled out the recycle program she asked great questions wanting to ensure we all knew just what to do. Thank you again, we hope to see you again soon.

Posted On: 9/19/2019

We’re There Because We care
By: LifeSavers Transportation     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you~

Posted On: 9/14/2019

I am a friend or relative of a current/past resident

We recently visited a family friend of ours. The atmosphere as soon as you walk through the doors was delightful. The staff are welcoming, we were impressed on how involved the staff are wth the residents. Coming across caregivers and managers as well. My family & I were extremely impressed with the amount of activities they had happening. She couldn't stop talking about the Beautiful decorations, entertainment. We even experienced a group doing flower arrangements which was lead by the activity director which is rare at other places it shows how committed Pacifica is to our loved ones.
By: Kimberly G     Verified Resident
Source: CARING Read Property Manager's Response

Kimberly G, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City! We don’t believe in standardized care and therapy plans; instead, we tailor our services to fit the individual needs of each resident. Once the individual care plans are developed, we makes sure that the care plan is delivered by our our expertly-trained staff. Our staff goes above and beyond to offer residents an optimal level of assistance, complete with specialized cognitive, social, physical, and recreational-focused activities required to make our residents life more satisfying. We can't wait to see you again, have a great day.

Posted On: 9/13/2019

I visited this facility

We liked the smaller, homey atmosphere at Pacifica. We felt like we were already residents when we toured the community. The people were friendly, diverse, and happy to be there. It’s in an ideal location, in a residential neighborhood. The rooms were super clean and spacious. The layout of and accessibility to the cafe, courtyard, sundry store, activity room, library, laundry room, exercise room, etc. were perfect.
By: Kaly     Verified Resident
Source: CARING Read Property Manager's Response

Hi Kaly, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

Posted On: 9/13/2019

Other

I stopped in without an appointment to inquire as to volunteer opportunities and felt so welcome. I was given a brief tour not knowing what to expect. The staff was busy but friendly, and everyone seemed to just enjoy working there. There was a beautiful garden, a nice library, and a gorgeous dining room. Believe it or not, I was invited to lunch after being told how good the food was - and it was good! I met both the Executive Director and the Activity Director and I'm looking forward to volunteering there soon!
By: Just Ellen     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review we are so glad to hear all the positive comments! Our staff genuinely cares for all our residents, their families and volunteers! We appreciate your interest in becoming a volunteer and for sharing your perspective. Did you know we have a Facebook page that we share our daily activities to, its a fun way to see what the residents get to experience during the day! Thank you again!

Posted On: 9/12/2019

I am a friend or relative of a current/past resident

The staff is friendly and well-trained. The care about your experience while you visit. It made me feel more comfortable and happy that my mother is there even though she is new. The community is clean throughout and the food is tasty and well-prepared. The management staff from the executive director on down cares and does a professional job. My mother is already enjoying the many activities available daily.
By: awgo     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you so much! Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Posted On: 9/11/2019

Other

I am doing research for a friend who is looking for assisted living for his parent in the bay area. Pacifica Senior Living in Union City was highly recommended. I stopped by for a preliminary site survey and glad that I did. The staff was very friendly and the facility was clean and had a great atmosphere. I rank this facility at the top of my list to recommend my friend to consider for his parent.
By: inquirervisit     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you very much for taking the time to consider our community and leave a review. We are glad to hear this and agree with you. With our modern boutique-style setting and the cruise-like amenities, our award-winning community sets new standards for high-quality senior living near Fremont, CA. Please feel free to come by at any time, or join us at one of our upcoming events. Thank you again, we hope to see you and your friend soon.

Posted On: 7/25/2019

Review of Pacifica Senior Living

My mother loves living in this community. The residents and staff are friendly, the food choices are wonderful and the food tastes great. She is given her meds regularly and checked on throughout the day. She loves her apartment and her caregivers. We are so happy to have this facility for her.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/union-city/pacifica-senior-living-union-city). Please feel free to contact with any and all questions, (510) 279-8114. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 7/23/2019

Review of Pacifica Senior Living Union City

My mom has lived here for 2 years and I feel very at ease with entrusting the staff to take care of her daily. The care staff have been very attentive to my mom's needs. My mom can be very demanding at times and the staff still assists with a smile. Thanks for all that you guys do during this difficult phase.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City! We hope to be of service to you again in the future. Best wishes, Pacifica Senior Living Union City

Posted On: 7/23/2019

Review of Pacifica Senior Living Union City

Friendly staff, clean areas. Front desk is welcoming and management greeted me with a smile and hand shake. Very impressed!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, we are so happy to read such a great review about Pacifica Senior Living Union City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Posted On: 7/23/2019

Review of Pacifica Senior Living Union City

I have lived in this community for 8 1/1 years and have always found the staff directions and service employees well qualified and extremely friendly. The activity's offered are many. The food is extremely good. My intentions are to stay here as long as they will have me.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, we are so happy to read such a great review about Pacifica Senior Living Union City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Posted On: 7/22/2019

Review of Pacifica Senior Living

On [date removed], I visited Pacifica Senior Living in Union City, CA. The Community Relations Director [name removed] gave me a very nice introduction and tour. The facility is very well managed, clean and neat. Employee/caregivers are friendly.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, we are so happy to read such a great review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! If you have any questions, please don't hesitate to reach out!

Posted On: 7/18/2019

I was invited to visit Pacifica SL by an associate and within minutes of my introduction to the community was impressed by how friendly the staff were toward me, a total stranger, and how much genuine caring and attentiveness they showed toward their residents. I have experienced many communities having worked in the field for several years and am tuned into the genuineness of staffing. Kudos to you, Pacifica, for finding the right people to care for your residents.
By: Lu Rodriguez     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you Lu, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 7/16/2019

Lovely community! Recently had a tour, meeting the Executive Director and several staff members who I found to be friendly and efficient. The tasteful and upscale decorations as well as the comfortable dining area made me feel at home immediately. I especially liked the outdoor patio area and know that my mom will enjoy her time here!
By: Debra Fisher-Hinshaw     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you Debra, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 6/20/2019

This place is wonderful!

This place is wonderful! The staff is always nice and welcoming, the place is always nice and clean. Even as a passer-by I still feel the passion of the staff here.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Debra, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 5/24/2019

My name is John and I am 17, I volunteer at Pacifica Senior Living Union City. Everyone is nice here and they love to help out the residents for the best. When I first started volunteering it was weird. I was shy and it felt weird but when I kept coming to volunteer. I started to like being here and I actually talk here a lot then anywhere else the residents talk to be and I talk to them because they need someone to talk to all the time. Being here has changed me a lot. Back than I used to think that getting old was a bad that you lose your hair and you can't do things like you used to, but being here has changed my perspective because getting doesn't matter, what matters is that you ARE YOU and that your personality never changes. Watching the residents doing the activities makes me smile everyday. "Being old is not a curse, its a way to know life and the meaning of intuition." New members come to Senior Living and I see them participate in the activities, they enjoy doing the activities. I some times do the activities for them because I love helping them out. "We are people and we must think of the reflection and help others in need." Have a smile on your face to your Grandmother and to your Grandfather to make their day, and think of something when they feel like they don't have a good day.
By: John Vaka     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you John, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 5/14/2019

By: Erick Espinoza     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

So many stars! We're happy to have earned it!

Posted On: 4/2/2019

Friendly staff, clean areas, front desk ...

Friendly staff, clean areas, front desk welcoming and management greeted me with a smile and handshake. Very impressed!
By: R S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

So many stars! We're happy to have earned it!

Posted On: 4/2/2019

Pacifica Union City has been a great pla...

Pacifica Union City has been a great place to visit. Every time I come here the staff are nice and the building is very well maintained. The food here is very good and there are many choices.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

So many stars! We're happy to have earned it!

Posted On: 4/2/2019

My mom has lived here for 2 years, and I...

My mom has lived here for 2 years, and I feel very at ease with entrusting the staff to take care of her daily. The care staff has been very attentive to my mom needs. My mom can be very demanding at times and the staff still assist with a smile. Thanks for all that you guys do during this difficult phase.
By: S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

So many stars! We're happy to have earned it!

Posted On: 3/28/2019

Review of Pacifica Senior Living

Love the staff and residents!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 3/28/2019

Review of Pacifica Senior Living

I enjoy all of the performances
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/union-city/pacifica-senior-living-union-city). Please feel free to contact with any and all questions, (510) 279-8114. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 3/28/2019

Review of Pacifica Senior Living

Pacifica is an outstanding senior living facility. The grounds and facility are always clean and presentable and the staff is always smiling, friendly, and helpful. I love this community and feel blessed to have a loved one living here. [Name removed] is an incredible leader and representative for Pacifica!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 3/28/2019

Review of Pacifica Senior Living

It was nice to see some hula dancers and having them share all of their love with us.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 3/28/2019

Review of Pacifica Senior Living

Hula performance was excellent and wonderful. Something different. They were all so sweet.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 3/28/2019

Review of Pacifica Senior Living

Hula performance: I loved it 10,000x! Makes me want to visit Hawaii. Their performance was filled with love.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you very much, we hope you have a wonderful day!

Posted On: 3/28/2019

Review of Pacifica Senior Living

[Name removed] has a great, positive personality. Always gets my ice cream and all drinks I ask for. This injury changed my whole outlook on senior living. Thank you
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 3/28/2019

Review of Pacifica Senior Living

This facility is always very clean and the staff is always very friendly. They're very polite, friendly and always ask us to attend their breakfast events.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 3/28/2019

Review of Pacifica Senior Living

Everyone friendly and helpful. The place is beautiful, clean and "cheery
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 3/28/2019

Review of Pacifica Senior Living

Piano recital and hula dancing was amazing. Great job for putting it all together. I hope we see them all again
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Posted On: 3/28/2019

Review of Pacifica Senior Living

I had an amazing time. I was enthralled by performances
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4 out of 5 stars

Testimonials