Reviews for Pacifica Senior Living Santa Barbara

Write a Review

Posted On: 10/5/2021

Helps Families Stay Connected

Thank you for keeping my sister and I connected. I appreciate the video chats and love that you make it available for her. Even though I am out of state, I feel very connected to her, thanks to the staff.

By: Anonymous Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara. Thank you again, we hope that you have a wonderful day.

Posted On: 7/16/2021

I am a friend or relative of a current/past resident

This is my first introduction to a memory care facility (not a perfect world). The amount of responsibility that goes into this type of work is unbelievably challenging most of the time. I have the utmost respect for all that are apart of Pacifica S.B. you are AmaZing Special People. I thank each and everyone of you from the bottom of my heart for all that you do in a day or a night depending on shift. You are compassionate, caring, humorous, loving, patience people. I love you all thank you!!!

By: human kindness Verified Resident

Source: CARING

Posted On: 6/2/2021

Mary Moore, the administrator at Pacifica is a gem. She is professional, helpful and extremely knowledgeable. My Mother-In-Law was a resident for only 5 days when she passed. The staff was accommodating and and process was so easy due to the outstanding service they provide. Miriam was also a big help to us and so compassionate.

By: Julie Teufel Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! se feel free to give us a call or stop by. Have an awesome day!

Posted On: 5/22/2021

Warm Community

I feel very comfortable with all aspects of the facility & staff. Great Communication. Highly Recommended.

By: Prospects Verified Resident

Source: Property Site

Posted On: 5/22/2021

Excellent Caring Facility

Excellent Caring Facility I Love Mary who is the director of Pacifica! The love that they display is Amazing. I would recommend this facility for anyone that needs memory care.

By: Joe Montanez Verified Resident

Source: Property Site

Posted On: 5/22/2021

Great Place, Great Service

Great Place with outstanding service. Professional attitudes and they go out of their way to make patients happy. Fantastic work at this facility

By: Cynthin Montanez Verified Resident

Source: Property Site

Posted On: 5/22/2021

My loved one lived in this at this community

Wonderful more than pleasantly surprised. Everything I've needed was explained & to finish up- Cost is Fabulous

By: Beverley Lewis Verified Resident

Source: Property Site

Posted On: 5/12/2021

I visited this facility

Pacifica Senior Living Santa Barbara was very clean and very organized, and it had most of the amenities I was looking for. It was a very favorable review. They showed me the 1-bedroom. I'm not excited about sharing the bath, but I don't think the toilet facilities matter to them. I also think it's a community shower so to speak. I only met the managing director, so I don't know about the staff at all, but I noticed they were busy helping people, and that's the main thing.

By: Alan Verified Resident

Source: SENIOR HOMES

Posted On: 5/3/2021

I am leaving this review on behalf of my grandmother Judie Chesson and our WHOLE family to thank Pacific Senior Memory Care and their staff specifically Mary for caring for my grandmother during the final two months of her life. My grandmother was an amazing woman strong and independent her whole life, refused help from any of us. She became much more combative and difficult to handle in the last year which was so hard for our family to watch. (Those of us that were here actually involved and trying to help her) The nasty review that you may have previously read regarding Pacifica Senior care left by Jan Chesson is unwarranted and should not be taken into consideration when looking for a home for your loved one. The review was written by a disgruntled family member that didn’t care to show up or help out with her mother until it was time to start reading the will. My grandmothers ring or items were NOT STOLEN by anyone in this facility. As difficult as I know my grandmother can be, Pacifica was taking excellent care of my grandmother until her last breath and has been nothing but helpful to my mom my aunt and myself. They treated her with the dignity and respect that she deserves even when she was being the most difficult! How dare you bash this facility Jan Chesson when you haven’t been home to see her or call in over two years and all you are worried about is a ring!!!! SHAME ON YOU and your nasty reviews! You owe Pacifica, MARY AND THE WHOLE STAFF AN APOLOGY! ..... ps you haven’t been a Nurse since your license was revoked 20 years ago and knock your attorney threats off. They were good to your mother WE KNOW BECAUSE WE WERE HERE! “ So put that in your pipe and smoke it” as grama would say ????

By: Jenna Collins Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 1/29/2021

I am/was a resident of this facility

I was immediately impressed with how friendly and sincere everyone was at Pacifica. While there are programs and things to do there, they really focus on getting to know the residents and building friendships. They encourage visiting and family involvement. It's very relaxed and calm there.

By: Sherri Verified Resident

Source: CARING

Posted On: 1/29/2021

I am/was a resident of this facility

Excellent experience! The staff made our father feel very special, and helped him get through his nervous first day. Thank you all.

By: SF Verified Resident

Source: CARING

Posted On: 1/25/2021

I am/was a resident of this facility

If you want quality care, come here! This team took great care of my father and we are so thankful he was at Pacifica. He was surrounded by love and care.

By: Patricia Verified Resident

Source: CARING Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. She and the outstanding staff genuinely care for all our residents, and their families. We have shared your review with the team and thank you again for sharing.

Posted On: 1/25/2021

I am/was a resident of this facility

We recently moved an elderly friend into Pacifica Senior Living Santa Barbara. Even though he was resistant to move, he quickly was won over by the attentive, caring staff and nicely prepared meals. He has his own private room, but the benefit of 24-hour care with caregivers looking in on him, helping him get out of bed, dress, bathe and safely move around the facility. We especially like the fact that it is all one level and a small facility caring for only 25 resident. I can't say enough about the personal attention he has already received. It's a wonderful, safe place right in the center of Santa Barbara.

By: MA Verified Resident

Source: CARING

Posted On: 1/21/2021

Review of Pacifica Senior Living Santa Barbara

This place gives quality care.

By: VL Verified Resident

Source: SENIOR ADVISOR

Posted On: 10/23/2020

Review of Pacifica Senior Living Santa Barbara

I wasn't sure what to expect but I was pleasantly surprised. The staff were friendly and the facility was clean. The residents were also very friendly and looked happy.

By: Lady Bug Cassandra Verified Resident

Source: SENIOR ADVISOR

Posted On: 10/11/2020

I am a friend or relative of a current/past resident

With warmest thanks for all your thoughtfulness and patience with our father. We appreciate everything you did to make our dad comfortable and at home.`

By: JF Verified Resident

Source: CARING Read Property Manager's Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Posted On: 10/11/2020

I am a friend or relative of a current/past resident

My mother-in-law has been at Alexander Court (now Pacifica) for several years and has received great care. My wife and I cannot say enough nice things about the personnel. They are so loving and caring. My father-in-law was also there for I believe 2 or 3 years and received the same great care before he passed. We thank you.

By: Jill and Kent Verified Resident

Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 10/11/2020

Review of Pacifica Senior Living Santa Barbara

Friendly and helpful staff.

By: Martha Correa Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Martha Correa, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Barbara!

Posted On: 10/11/2020

Review of Pacifica Senior Living Santa Barbara

My aunt is still in your care. Friendly staff!

By: Gil Garcia Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Gil Garcia, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Barbara!

Posted On: 10/10/2020

Review of Pacifica Senior Living Woodmont

I love the southern Fried Chicken Wednesdays! My fave is when they have the collard greens and com-bread as sides. Yummy!

By: Prospect Verified Resident

Source: Property Site

Gil Garcia, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Barbara!

Posted On: 10/10/2020

Review of Pacifica Senior Living Woodmont

My dad was at woodmont up until he passed away recently. They were awesome walking me and my family through the difficult process. They spent a lot of time with us and encouraged us a lot.

By: Prospect Verified Resident

Source: Property Site

Gil Garcia, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Barbara!

Posted On: 10/10/2020

Review of Pacifica Senior Living Woodmont

Woodmont is a fantastic retirement community with a homelike atmosphere. the management and staff go above and beyond the call of duty. I would recommend Woodmont to anyone looking to make a move.

By: Prospect Verified Resident

Source: Property Site

Gil Garcia, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Barbara!

Posted On: 10/10/2020

Review of Pacifica Senior Living Santa Barbara

I wasn't sure what to expect but I was pleasantly surprised. The staff were friendly and the facility was clean. The residents were also very friendly and looked happy

By: Lad Bug Cassandra Verified Resident

Source: Property Site

Gil Garcia, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Barbara!

Posted On: 9/28/2020

I visited this facility

I wasn't sure of what to expect but I was pleasantly surprised. The staff were friendly and the facility was clean. The residents were also very friendly and looked happy.

By: LadybugCassandra Verified Resident

Source: CARING Read Property Manager's Response

Hi Ladybugcassandra, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Santa Barbara. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 9/25/2020

I visited this facility

It was so nice to sit in the courtyard and visit with my Aunt. The staff took my temperature and asked me questions and sanitized my hands before the visit. This community seems to be doing a good job keeping my loved one and the other residents safe during these strange times. At the end of my visit, I was delighted that the staff assisted with the transition by reminding my Aunt that zoom happy hour was going to begin shortly and she needed to come inside to find a seat. Very nice place with nice people!

By: Angielola Verified Resident

Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Barbara. Thank you again, we hope you have a wonderful day!

Posted On: 9/23/2020

I am a friend or relative of a current/past resident

In moving a loved one into a facility that will have strangers and new surroundings is a hard decision and one that should be taken seriously with where their new residence will be. The staff made this decision easy for us. They were so warm and welcoming in the interview process and was genuinely interested in our mother and her likes, dislikes, demeanor, and overall persona. The rooms are new and well thought out. I like the fact that the facility is smaller, which allows more one on one attention. There are plenty of activities throughout the day and the food seems great. The first day my mom was given a manicure she enjoyed. The staff is very loving and attentive. To date we feel we made the right choice for our mother. Thank you staff of Pacifica, you made a very difficult decision, not so difficult.

By: Valapa Verified Resident

Source: CARING Read Property Manager's Response

Posted On: 9/23/2020

I visited this facility

I toured this facility. It was very nice. Rooms are well lit. I liked that the staff were friendly and the residents looked happy. My husband enjoys being outside and the courtyards here are great. This facility has a very calm vibe.

By: MaryAnn S Verified Resident

Source: CARING Read Property Manager's Response

Posted On: 9/23/2020

Review of Pacifica Senior Living Santa Barbara

I enjoyed my tour of this community. The team is knowledgeable and held my hand through this difficult process. The community is clean and the staff is friendly.

By: MS Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of Pacifica Senior Living Santa Barbara

I'm very happy with the care my mother got.

By: Ray Saavedra Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Nice place to live

Really nice place! Food is good. Lovely outdoor courtyards for people to walk around. We like that we didn't have to leave Santa Barbara to visit our loved one.

By: Dana Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

The place is fabulous! Best in Santa Barbara!

Our family are so grateful to the team of Pacifica Santa Barbara. They are so loving and make my Aunt feel special each day. She can be difficult at times and we have seen how patient the caregiver...

By: HJ Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Calm and safe place to live

We have seen some changes in the time that our Mom has lived here and I must say they are all positive! The new director there seems to know what she is doing and is very knowledgeable about dement...

By: TD Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of Pacifica Senior Living Santa Barbara

With warmest thanks for all your thoughtfulness and patience with our father. We appreciate everything your team did to make our dad comfortable and at home.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of Pacifica Senior Living Santa Barbara

This community is so warm and welcoming. The staff greeted us and took the time to introduce themselves. You can tell the staff like what they do and it makes the people feel loved.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of Pacifica Senior Living Santa Barbara

Friendly and helpful staff.

By: Martha Corren Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of Pacifica Senior Living Santa Barbara

My aunt is still in your care. Friendly staff!

By: Gil Garcia Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/18/2020

I am a friend or relative of a current/past resident

Pacifica Senior Living Santa Barbara Is a very nice Senior living residential facility with patients with demenia and others like. The rooms are clean, with a sink, two closetes and drawers. Some room have a jack and jill restrooms or a single restroom. Rooms may be single occupancy . There is a living room area with couches, chairs , TV,and a piano. There is also two courtyards for residents and families to visit in. There is a full menu service with meals from the chef served meals and snacks The caregivers knows each person by name and make them fill important. I liked how the rooms are set up so you can take a walk down the hall and make a complete loop. The staff seem very warm caring and friendly to visitors and residents.

By: julie.g. Verified Resident

Source: CARING

Posted On: 9/16/2020

I visited this facility

My Mother got her Birthday celebrated 3 times with 3 different cakes! I guess they wanted to make her 93rd an unforgettable event! Thank you for that!!

By: Ray Saavedra Verified Resident

Source: CARING Read Property Manager's Response

Thank you so much for sharing your positive experience. We are pleased that we were able to make your mother feel special on her birthday.

Posted On: 9/16/2020

I am a friend or relative of a current/past resident

My dad is very well taken care of. He loves the food and enjoys the kind staff.

By: Karen Elizabeth Verified Resident

Source: CARING Read Property Manager's Response

Thank you for your review. We strive to provide the best care for our residents. Our culinary team works hard to provide a comfortable dining experience for each of our residents. We look forward to continuing caring for your father and serving your family.

Posted On: 7/13/2020

Review of Pacifica Senior Living Santa Barbara

By: Sherri Bjorndahl Verified Resident

Source: SENIOR ADVISOR

Posted On: 7/8/2020

Review of Pacifica Senior Living Santa Barbara

It was a pleasure taking the tour with [name removed]. She's very professional with a lively personality.

By: SF Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 7/8/2020

Review of Pacifica Senior Living Santa Barbara

My mother-in-law, [name removed] has been at Alexander Court (now known as Pacifica) for several years and has received great care. [Name removed] my wife, and I cannot say enough nice thing about ...

By: Jill and Kent Englert Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 7/8/2020

Review of Pacifica Senior Living Santa Barbara

If you want quality care, come here! This team took great care of my father and we are so thankful he was at Pacifica. He was surrounded by love and care.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 7/7/2020

Thank you to the team of Pacifica Senior Living of Santa Barbara for your flexibility and eagerness to help a family with a challenging situation. Your staff and team are wonderful. Thank you for the work and services you provide. Special thanks to Executive Director, Mary.

By: Jessica Solomon Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 7/7/2020

Thank you to the team of Pacifica for your flexibility and eagerness to help a family with a challenging situation. Your staff and team are wonderful. Thank you for the work and services you provide.

By: Jessica Solomon Verified Resident

Source: FACEBOOK Read Property Manager's Response

Posted On: 7/2/2020

Great Place for Dementia Care

This community is a gem. It is so hard to find quality and compassionate care for people with dementia and the team here seems to do it well. The small setting is just right so staff get to know ...

By: P D Hightower Verified Resident

Source: SENIOR ADVISOR

Posted On: 6/23/2020

Review of Pacifica Senior Living Santa Barbara

Excellent experience! The staff made my father feel very special, and helped him get through his nervous first day! Thank you all.

By: SF Verified Resident

Source: Property Site

Posted On: 6/23/2020

Review of Pacifica Senior Living Santa Barbara

Excellent experience! The staff made or father feel very special, and helped him get through his nervous first day! Thank you all.

By: SF Verified Resident

Source: Property Site

Posted On: 6/23/2020

Review of Pacifica Senior Living Santa Barbara

We recently moved an elderly friend into Pacifica Senior Living Santa Barbara. Even though he was resistant to move, he quickly was won over by the attentive, caring staff and nicely prepared meals. He has his own private room, but the benefit of 24 hour care, with caregivers looking in on him, helping him out of bed, dress, bathe and safely move around the facility, caring only for residents. I can’t say enough about the personal attention he has already received. It is a wonderful, safe place right in the centre of Santa Barbara!

By: MA Verified Resident

Source: Property Site

Posted On: 6/23/2020

Review of Pacifica Senior Living Santa Barbara

To add to my positive review of Pacifica Senior Living Santa Barbara: I also want to share gratitude to Director Mary Moore for her knowledgeable and swift guidance in transferrng our elderly friend into Pacifica Senior Living Santa Barbara. She gave a wonderful remote tore of the facility, then navigated us through the paperwork, made calls to doctors, and was there to greet our friend with kind words and assurance upon his arrival. Everything went very smoothly and she brought a sense of calm to the transition. The entire move-in experience was much better than anticipated, and the caring staff made our dear friend feel right at home.

By: MA Verified Resident

Source: Property Site

Posted On: 12/20/2019

I just love how this community is set up for my mom, she is able to roam freely in a secure environment and still be independent.. The care has been amazing since day 1.. Thank you.

By: Jennifer Heldoorn Verified Resident

Source: GOOGLE PLACES

Posted On: 10/1/2019

Review of Pacifica Senior Living Santa Barbara

Dear [name removed], As you probably know, I moved my husband into Pacifica Senior Living on Friday and everything went very smoothly. The staff couldn't have been nicer or more welcoming, and I feel certain he will be well looked after there. Thank you again for helping me find just the right place. It is such a relief to know that he is in good hands. With gratitude, [name removed]

Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/26/2019

Welcome to Pacifica Senior Living Santa Barbara, an award-winning senior living community where we offer assisted living services in a warm, inviting, and safe environment in downtown Santa Barbara, CA. We are here to care for your loved ones and make them part of our Pacifica family through our specialized Legacies™ Memory Care and the all-inclusive care programs. While dementia and Alzheimer’s are a tough journey for the whole family, we’ve made it our goal to work together and help residents overcome the challenges associated with memory loss.

By: Pacifica S. Verified Resident

Source: YELLOW PAGES Read Property Manager's Response

Thank you for your feedback, we appreciate it.

Posted On: 9/24/2019

Thank You

Dear Peggy, As you probably know I moved my husband into Pacifica senior living on Friday and everything went very smoothly. The staff couldn’t have been nicer or more welcoming. And I feel certain he will be looked after there. Thank you again for helping me find just the right place. It is such a relief to know that he is in good hands. With gratitude.

By: Cecile brown Verified Resident

Source: Property Site

Thank you for your feedback, we appreciate it.

Posted On: 9/19/2019

I just wanted to say thank you

I just wanted to say thank you to the 2 ladies who came to see Mr. Quinton yesterday on Cota St. I don’t recall names well, sorry. .they were a breath of fresh air in a trying time...I felt at ease immediately, they were professional yet showed genuine care.

By: None Blackwell Verified Resident

Source: Property Site

Thank you for your feedback, we appreciate it.

Posted On: 9/11/2019

Review of Pacifica Senior Living Santa Barbara

I had been looking for a nice place for my loving 80 year old cousin. I feel blessed to have found Pacifica Senior Living. [Names removed] went out of their way to make [name removed] feel at home and to make the process smooth for me. [Name removed] had been in the hospital out of town and they both helped me deal w not only the paper work, they helped ease the emotional impact it had on both [name removed] and I. I am also thankful for the amazing staff they help get all the residents up and out to engage or take in the activities. I am there often something is always going on, live music either the residents making music or guest bands and signers. They keep it active and also clean, [name removed] loves the food. When I forget to bring him cookies [name removed] always finds extras in her office. :-) Lori one of the nurses on staff has been wonderful always keeping me in the loop! Pacifica is a nice place for me to visit, the staff makes a difference. [the rest cut off]

Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara. If you need anything else from us, please feel free to give us a call or stop by. We are here for you and your family.

Posted On: 7/12/2019

If you are looking for a community with heart look no further than Pacifica Senior Living. The staff works together as a team to provide excellent care to each resident and openly communicates with family members on a regular basis. The facility has recently been upgraded and the attention to detail does not go unnoticed!

By: Katherine Gotsis Verified Resident

Source: GOOGLE PLACES

Posted On: 6/20/2019

Very Pleased

Checked it out a couple of times before having my husband become a resident of it. I am pleased with the care he is getting and one thing I really am pleased about is that hospice care can be provided there if needed.

By: Anonymous Verified Resident

Source: Property Site

Posted On: 5/5/2019

Great place to work with positive atmosphere. Residents are first priority and they have a wonderful medical staff available for the residents. The building is very nice with many more upgrades in the process.

By: Loriann Manriquez Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Loriann, thanks for your praise and kind comments about our stellar team and community. As you know, we always strive to provide top quality service, and are pleased to hear this. Have a wonderful day and thank you again for sharing your experience!

Overall Rating

Ratings By Category

Parking

Amenities

Maintenance

Staff

Value

Location

Noise

Testimonials

"Pacifica has proven to be a wonderful place for my mother to live. The entire staff, top to bottom, has come to know her well and they strive to help her in all ways. They have all become friend to her and to all of us."
Gayle

"If you are looking for a community with heart look no further than Pacifica Senior Living. The staff works together as a team to provide excellent care to each resident and openly communicates with family members on a regular basis. The facility has recently been upgraded and the attention to detail does not go unnoticed!"
SeniorAdvisor

"Great place to work with positive atmosphere. Residents are first priority and they have a wonderful medical staff available for the residents. The building is very nice with many more upgrades in the process."
Google

I love this community! They have a great courtyard that is safe for the residents. The care staff is very loving and patient with their residents. They understand how to care for seniors that are suffering with Dementia and Alzheimer's disease.
Google

Pacifica Senior Living Santa Barbara
325 W Islay St
Santa Barbara, CA 93101 (805) 870-5900