Reviews for Avila Senior Living at Downtown SLO

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Posted On: 9/30/2021

I visited this facility

I really enjoyed my visit at the Avila Senior Living facility. While looking for a soft landing place for my mom, I immediately felt at home when i walked in the building. There is a cozy sitting area and a fireplace, where a few residents were having coffee and talking and laughing or reading. The receptionist, Heather was very helpful, they even had a welcome sign with my mom’s name on it. Crystal was very knowledgeable when giving us a tour, and very kind to my mom and I. While touring there was a bday party in the grand atrium room for a few of the residents, everyone was very welcoming. The facility was very clean and there were beautiful flower arrangements around the front desk and in the diningroom. We truly enjoyed our tour with Crystal. We are looking forward to my mom moving in.

By: Sarah snyder Verified Resident

Source: CARING

Posted On: 8/23/2021

I visited this facility

My mother-in-law will be moving into Avila Senior Living at Downtown San Luis Obispo. They're still remodeling. They have independent rooms, they also have assisted living. We toured the studios and the 1-bedrooms. The only place we didn't tour was the memory care because they're remodeling that. It's very homey, very comfortable, the remodeling that they're doing right now is very beautiful. The staff came up and introduced themselves, even when they're going past us in the hallway. They were very, very welcoming, and it seemed that's the way they are with the residents also. It was very nice. The rooms are very nice, roomy, and seemed to have everything that you would need. they had a couple of different models with the showers that we like. The food was excellent. We had a chef's very good salad, my mom tried a meat dish which she said was very good. We had a very good meal. I talked to the residents who ate there also, and they said that the food is really good.

By: Kay Verified Resident

Source: CARING Read Property Manager's Response

Hi Kay, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 4/30/2021

When I had previously worked at Avila Senior Living I was constantly running around and doing the best I could so that the residents would be satisfied and most importantly, not have been on the floor for longer than a minute. Unfortunately, this company only cares about profit. They have zero regard for assistance that the residents need even though they charge the residents and/or family members for it. There are some amazing individuals on the care staff and in the kitchen, but as I had gone by to visit a resident that had asked me to keep in touch I had a member on the care staff decide to confront me in a very unappreciated manner. Unfortunately when I had worked with this person before they quit I thought they would have changed as they weren't so kind to the residents. Given this was the kind greeting I had gotten I truly hope she has learned to at the very least treat the residents in a nicer manner. Overall I hope that whomever is considering having their parents here they look at every other option first. I have always only wanted the best for people. Maybe by the time you are considering bringing your parents here they will have changed. I do hope that is the case soon.

By: Aaron V Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Avila Senior Living at downtown SLO. Thank you again, we hope that you have a wonderful day.

Posted On: 12/13/2020

My mother has been a resident at The Manse, now Avila since 2011. In all of those years she has been treated with the utmost care while meeting all of her needs. Our communication & relationship with he administration and staff has been professional, collaborative and respectful with mom's needs always being the priority. Mom has thrived at Avila, she is happy, loves the staff and considers it her home. Ady & Paul Corso (daughter & son-in-law

By: Ady Corso Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/25/2020

All around a great environment. Cheyenne was so friendly and accommodating! Cannot wait to see the renovation!

By: Erica Saphyre Lirette Verified Resident

Source: FACEBOOK

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/25/2020

This independent and assisted living community is so welcoming and helpful! During my tour for my loved one they greeted us with a Welcome Home sign and made us feel very comfortable in this huge decision. She loved that they were very safe with their Covid procedures and the fact that they check everyone's temperatures every day. Health and safety are certainly number 1 at Avila. I feel confident and safe in this being my loved ones forever home! Cheyenne was amazing and very informative throughout the entire process.

By: Patricia Bond Verified Resident

Source: FACEBOOK

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/25/2020

Cheyenne was super friendly, I have a family member out that way and was able to take the virtual tour via facetime! She took her time and really told us what we needed to know.

By: Erica Lirette Verified Resident

Source: GOOGLE PLACES

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/25/2020

All around a great environment. Cheyenne was so friendly and accommodating! Cannot wait to see the renovation!

By: Erica Graves Verified Resident

Source: GOOGLE PLACES

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/25/2020

Great people and service. thanks cheyenn ( i think that was her name?) for helping me out! You really took the stress off of my shoulders <3

By: Nicole Cone Verified Resident

Source: GOOGLE PLACES

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/24/2020

The remodel looks amazing so far! Cheyenne gave me a tour, she was super knowledgeable and made us feel very comfortable. All of the staff was very friendly and wore masks. I can’t wait to see what the remodel will look like once it’s done.

By: Stevie Oleksy Verified Resident

Source: GOOGLE PLACES

Hi, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/11/2020

After working here for a year I can say how amazing these residents are and how glad I am to have met them. It's truly a blessing to help them with a smile everyday alongside some amazing coworkers with such caring hearts.

By: Aaron Verlengia Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/7/2020

I recently visited this community and am impressed. The team here is very nice (and knowledgeable). It is right in the downtown area of San Luis Obispo, my dad would be able to walk to the farmers market and shops. You can't beat the location! It is undergoing a remodel, and I'm eager to see it when it is complete. The residents here are very welcoming, friendly, and happy. I stayed for a meal, which was delicious.

By: Holly Pobst Verified Resident

Source: GOOGLE PLACES

Posted On: 11/6/2020

Great group of people that work here. Very welcoming atmosphere! Does the best for the residents and keeps them active and involved with their community.

By: Reagan Leal Verified Resident

Source: GOOGLE PLACES

Posted On: 11/6/2020

Super welcoming environment! Great group of people here

By: Reagan Leal Verified Resident

Source: FACEBOOK Read Property Manager's Response

Thank you Reagan! We are so glad to hear you feel this way~

Posted On: 11/5/2020

Avila Senior Living is a hidden gem with its home-like atmosphere conveniently located in Downtown San Luis Obispo. There are some breathtaking views of SLO mountains from different areas of the community. Meals, housekeeping, and laundry service are all included!

By: Cheyenne Bond Verified Resident

Source: FACEBOOK Read Property Manager's Response

Hi Cheyenne! We LOVE to see reviews like this! Thanks for sharing.

Posted On: 11/5/2020

By: Cheyenne Bond Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi Cheyenne, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google.

Posted On: 11/4/2020

So happy this place changed ownership. The new company has made this place way better. It’s nice to have people that actually care.

By: Ella Grace Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Avila Senior Living at downtown SLO. Thank you again, we hope you have a wonderful day!

Posted On: 11/4/2020

Cheyenne was AMAZING! She answered all my questions I had. I feel so much more comfortable sending my family member here.

By: Codi Elise Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi Codi Elise, thank you very much for taking the time to leave us this positive review for our team at Avila Senior Living at downtown SLO. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

Posted On: 11/4/2020

I was able to do a FaceTime tour and I’m so thankful I was able to! Very nice facility.

By: Cory Nuernberger Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/4/2020

Amazing place since ownership has changed. I wish it was more updated but that’s okay because I know the remodel will be making it better. Cheyenne really helped us feel comfortable with the decision about moving here.

By: Codi Nuernberger Verified Resident

Source: FACEBOOK Read Property Manager's Response

Thank you for your kind words. We value your input.

Posted On: 10/22/2020

I am a friend or relative of a current/past resident

The staff is very caring at the residence and communicates well with me. My mother has a lovely 1-bedroom apartment on the 2nd floor with big windows and easy access to the activity space. This has been a challenging time during Covid, and I know there is lots of extra work for everyone, but the staff handles this with grace. Activities are somewhat curtailed during this time, but my mother is still able to go to exercise 6 mornings a week, something she really enjoys.

By: CFHandler Verified Resident

Source: CARING

Thank you for your kind words. We value your input.

Posted On: 10/9/2020

I visited this facility

I toured Avila Senior Living for my grandmother. Cheyenne showed us around and was very knowledgeable with the community and very friendly. Everyone was very welcoming to us as we went through the community. The room we saw was much more spacious than expected and had a great view of the mountains in SLO. This will definitely be our families number one choice for assisted living in SLO.

By: SarahLo Verified Resident

Source: CARING Read Property Manager's Response

Posted On: 10/7/2020

Review of Avila Senior Living At Downtown Slo

New owners makes all the difference! The rooms have a beautiful view and are so spacious! The courtyard is nice and quiet. I love how close this community is to everything!

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 10/7/2020

Review of Avila Senior Living At Downtown Slo

I was at Avila Senior Living At Downtown Slo for a few days. Everything was nice, but I wasn't there long enough to give the activities a try. The staff was wonderful.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 10/5/2020

Review of Avila Senior Living At Downtown Slo

The community is designed with the residents happiness and safety in mind.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Anonymous, we are so happy to read such a great review about Avila Senior Living at downtown SLO!

Posted On: 10/5/2020

Review of Avila Senior Living At Downtown Slo

What a beautiful place the location is San Luis Obispo is perfect. Staff has been very helpful during this touch time. Our family is missing grandma but they try hard to keep us informed.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 10/5/2020

Review of Avila Senior Living At Downtown Slo

During our current COVID life my auntie has had a hard time. The employees have made such an effort to keep her spirits up with games and fun activities. Thank you and god bless all the friends and...

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Avila Senior Living at downtown SLO!

Posted On: 10/3/2020

I am a friend or relative of a current/past resident

My brother is in Avila Senior Living at Downtown San Luis Obispo, getting assistance with medication and things of that nature. It's been great, he had a seamless move in. They offer assistance with showering and dressing, and they do laundry and cleaning. They take him on rides, and deliver meals to the rooms twice a day. Once they get to go out in a controlled environment, in an atrium space, and that's great. They're opening back up a bit. It enabled him to move around and have a social life. The nurses can authorize the residents to go visit their family, then come back and get tested, so that's good. The staff is excellent. They don't allow outside people to dine in there at this point. They have some exercise classes in their atrium space that are all orchestrated to be safe, and with distancing. They have outings that they take people out if they want to go for a ride. I don't think they take people out for shopping or on public places, but they get to go out if they want to.

By: Marilyn Verified Resident

Source: CARING Read Property Manager's Response

Marilyn, thank you for your kind review; we are happy to pass along your comments to the team here at Avila Senior Living at downtown SLO! Marilyn, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/1/2020

I am a friend or relative of a current/past resident

Fantastic staff they are always caring they never complain they do are best to cheer us up.Oscar our activities director does a great job and the front desk is very helpful and always so happy.

By: Barbrara Paape Verified Resident

Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/san-luis-obispo/avila-senior-living-at-downtown-slo/index.aspx). Please feel free to contact with any and all questions, (805) 706-0736. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 9/29/2020

I am/was a resident of this facility

The staff is very honest and dependable. They are very helpful. My residence has lots of storage and a full kitchen, dishwasher, and washer and dryer. TV service is included. We have emergency buttons to push if we should fall. We have different movies free every day. The residents are like family. We have devotions once a week, book club twice a month, exercise six days a week and rides in the van just to enjoy the sentry.

By: Jeanna Hasley Verified Resident

Source: CARING

Posted On: 9/22/2020

By: Cinthya Gamino Verified Resident

Source: SURVEY Read Property Manager's Response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent service and we really appreciate you sharing your experience.

Posted On: 9/22/2020

Trustworthy, Dedicated, and Caring

Trust. That is what it boils down to...trust. You are entrusting Avila Senior Living (previously known as The Manse) with one of the most precious people in your life, your parent/s. You wish it could be different, that you could be the one to do this, but you can’t. And, you want the best for your mom (or dad). From the bottom to the top, all of the employees are dedicated to the enhancement of the lives of the residents. Oscar, the Activities Director, has been there longer than my mom. He is wonderful with all the residents and there is never a dull moment...that is unless you don’t want to participate in all the fun! Oscar has creative exercise classes, engaging games, weekly ice-cream socials, and a Friday “happy hour,” just to name just a few of the events. He knows each resident and their preferences, likes, needs, and wants. Major holidays are over-the-top; Mom normally insists we come in and look at all of the beautiful decorations that Oscar has put out! Emily, at the Front Desk, has the patience of a saint. She remembers the residents and their families including the select needs of each person. I don’t know how she keeps it all straight, but she does! The crew in Wellness is amazing too! They get everyone’s individual health needs met. If you need a particular service, help with dressing, standby attendance, etc., they are there. In a sense, my mom lives with another devoted family: the other residents, Oscar, Emily, Wellness, support staff, and management. With this special family, she has endless friendships, specialized care, and constant safety that allows her to live as independently as possible. I trust ASL, and their dedicated and caring staff, will continue to make my mother’s life as pleasant, joyful, and fulfilling as it can be.

By: Annette Verified Resident

Source: Property Site

Hello, thank you for the high rating! Our team works tirelessly to provide excellent service and we really appreciate you sharing your experience.

Posted On: 9/22/2020

By: Annette Wolf-Adamski Verified Resident

Source: FACEBOOK Read Property Manager's Response

Annette Wolf-adamski, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 7/3/2020

What a beautiful place the location in San Luis Obispo is perfect. Staff has been very helpful during this tough time. Our family is missing grandma but they try hard to keep us informed.

By: ALLEN RASARIO Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 7/3/2020

I am a friend or relative of a current/past resident

By: Rosiee Verified Resident

Source: CARING

Posted On: 6/16/2020

The Avila Senior Living Community

My experience has been great through this COVD 19 the residents have come together to help each other. The staff has gone above and beyond to be caring and so kind though these long months. thank you

By: bingoguy Verified Resident

Source: SENIOR ADVISOR

Posted On: 6/9/2020

Senior living at it’s best.

Looking for my aunt and was pleasantly surprised how great the experience was.

By: Rhonda Green Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 6/6/2020

The staff and administrators is extremely helpful and kind.

By: Donna K Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 5/30/2020

I am a friend or relative of a current/past resident

amazing community the residents are so sweet and the location is in the heart of SAN LUIS OBISPO. the activities are great but Oscar the Activities director is the best. with rooms that have views of the rolling hills and city views. wow is what I say wow

By: ggscang Verified Resident

Source: CARING

Posted On: 5/30/2020

The community is designed with the residents happiness and safety in mind...

By: Gianni Scangarello Verified Resident

Source: FACEBOOK Read Property Manager's Response

Thank you ??

Posted On: 5/29/2020

You get the best care the staff treat your loved ones just like there own family .You even have staff volunteer to work on holidays to be with the residents.

By: Emily Verified Resident

Source: SENIOR ADVISOR

Thank you ??

Posted On: 5/29/2020

Avila Senior Living

What A great community , the people are so friendly the staff is always working hard for the residents . Happiness and safety is the main focus at Avila Senior Living ...

By: GIANNI SCANGARELLO Verified Resident

Source: SENIOR ADVISOR

Thank you ??

Posted On: 5/29/2020

Residents have always and will continue to be first. Regardless of COVID-19. They are who we serve. We are continually looking for ways to enrich there lives. Avila Senior Living is a great place to be because of how we love our residents!

By: Front Desk Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 5/14/2020

New owners makes all the difference! The rooms have a beautiful view and are so spacious! The courtyard is so nice and quiet. I love how close this community is to everything! I can be to the beach in minutes or restaurants and shopping. Last time I was here for a visit, I stopped in Pismo Beach and bought a famous cinnamon roll from Old West Cinnamon Rolls!

By: Sheila Fike Verified Resident

Source: GOOGLE PLACES

Posted On: 8/20/2019

Welcome to our Avila Senior Living. A new name and new ownership, our downtown San Luis Obispo senior center is now part of Pacifica Senior Living. Our retirement community values the wellbeing of our residents, above everything else. Thanks to our central location, we provide the ideal mix between independence and assistance, fostering an active and healthy lifestyle where seniors can thrive. At Avila Senior Living, we serve residents in search for Independent or Assisted Living, as well as provide professional Hospice and Palliative Care. Our care plans are thoughtfully crafted based on an initial interview that helps us determine the unique needs and preferences of each new member.

By: Lucie Pacifica Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Thank you!

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Testimonials

This independent and assisted living community is so welcoming and helpful! During my tour for my loved one, they greeted us with a Welcome Home sign and made us feel very comfortable in this huge decision. She loved that they were very safe with their COVID procedures and the fact that they check everyone's temperatures every day. Health and safety are certainly number 1 at Avila. I feel confident and safe in this being my loved one's forever home!
Patricia B.

Avila Senior Living at Downtown SLO
475 Marsh St
San Luis Obispo, CA 93401 (805) 250-4890