Reviews for The Village at Hayes Valley

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Posted On: 4/15/2020

I am a friend or relative of a current/past resident

After experiencing disturbing experiences at two different memory care facilities, I am so very happy to have found the Village for my husband's new "home." I now have peace of mind knowing that Ron is in the very best place. The entire staff - caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier now that my husband is a resident of The Village Memory Care!

By: Patty S. Verified Resident

Source: CARING

Posted On: 4/15/2020

Could not ask for a better "home" for my husband!

After unfortunate experiences at two other memory care facilities, I am so happy to say that now my husband has been a resident of The Village for almost a year. The most important thing to me ...

By: Patty Simmons Verified Resident

Source: SENIOR ADVISOR

Posted On: 2/6/2020

I visited this facility

Beautiful facility. Great views and clean. Wonderful residents. The administrators are fully attentive. From working with George to book me, the receptionist to welcome me and Irving, and to guide me. And very caring toward the residents. I?d welcome returning and referring.

By: Mr. Shap Verified Resident

Source: CARING Read Property Manager's Response

Hello Mr. Shap, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns.

Posted On: 10/14/2019

I am/was a resident of this facility

The food is good (especially beef stroganoff). Bed making is fine, as long as I can have 3 blankets for 8 months. So far, I've enjoyed myself here.

By: Corinne Verified Resident

Source: CARING Read Property Manager's Response

Hi Corinne, thank you so much for sharing your experience. We appreciate it and hope that you have a great day!

Posted On: 10/8/2019

Review of The Village at Hayes Valley

I've been in this Village for five months and I find the best and enjoyable of personnel excellent in always to make my wife's stay. They meet the highest standards in this village.

Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/8/2019

Review of The Village at Hayes Valley

I've been in this Village for five months and I find the best and enjoyable of personnel excellent in always to make my wife's stay. They meet the highest standards in this village.

Verified Resident

Source: SENIOR ADVISOR

Hello, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 9/20/2019

Review of The Village at Hayes Valley

The Valley provides a wonderful community for seniors to grow together. The facility is beautiful and the employees are incredibly kind.

Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Village at Hayes Valley.

Posted On: 9/16/2019

I visited this facility

I visited Hayes Valley today and found it to be charming and welcoming. The staff were very pleasant and warm. I can see how they really love their residents and would definitely consider moving my loved one to this community. The food was presented nicely and the rooms, although small, were very sufficient especially if the resident has higher care needs. There were no unpleasant odors and the place was spotless. I especially liked their all-inclusive pricing. There were no hidden fees. Many of the residents were engaged in a music recital and seemed to enjoy as they sang along and tapped their feet.

By: Hayes Valley Gem Verified Resident

Source: CARING

Posted On: 9/8/2019

My cousin was a resident at The Village at Hayes Valley (Pacifica Senior Living). It’s a beautiful boutique style facility. The reason for my cousin being placed here was due to a sad and difficult situation. Anja, the Marketing Director is one of the most wonderful persons I’ve ever met. She was very professional, supportive and extremely caring and it’s obvious that she loves what she does. She is very compassionate and understanding. She went above and beyond to help us and I cannot say enough good things about her, and the facility. She is truly a special person! Also, thank you Andrew and all the executive management team for all you did! The caregiving staff was always very warm, caring and helpful. They made my cousin feel like she was family. They work together to give the residents exceptional care. Sandy, the receptionist was also great and helpful! George Stickles, Activities Director, who we met on our last days there, was kind and pleasant. He gave us a picture and a few small crafts my cousin had made. He also sent pictures of my cousin engaging in some of the activities when she was there. A special thanks to our angel, Antrina V. for gifting the beautiful handmade shawl to my cousin. My cousin loves it and carries it with her at all times! This act of kindness will never be forgotten and will always hold a special place in our hearts. A totally wonderful experience that made our difficult situation better. I highly recommend this facility.

By: Yesmin Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Please feel free to contact with any and all questions, (415) 318-8670. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 8/28/2019

My cousin was a resident at The Village at Hayes Valley (Pacifica Senior Living). It’s a beautiful boutique style facility. The reason for my cousin being placed here was due to a sad and difficult situation. Anja, the Marketing Director is one of the most wonderful persons I’ve ever met. She was very professional, supportive and extremely caring and it’s obvious that she loves what she does. She is very compassionate and understanding. She went above and beyond to help us and I cannot say enough good things about her, and the facility. She is truly a special person! The staff was always very warm, caring and helpful. They made my cousin feel like she was family. They work together to give the residents exceptional care. Sandy, the receptionist was also great and helpful! The Director of Activities who we met on our last days there, was kind and gave us a picture and a few small crafts my cousin had made. A special thanks to our angel, Antrina V. for gifting the beautiful handmade shawl to my cousin. My cousin loves it and carries it with her at all times! This act of kindness will never be forgotten and will always hold a special place in our hearts. A totally wonderful experience that made our difficult situation better. I highly recommend this facility.

By: Yesmin Verified Resident

Source: GOOGLE PLACES

Posted On: 7/20/2019

By: Edna Jakubovic Verified Resident

Source: SURVEY Read Property Manager's Response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

Posted On: 7/15/2019

By: Sanjin Stanisic Verified Resident

Source: SURVEY Read Property Manager's Response

Hi, thanks so much for rating us so high! We hope you have a great day!

Posted On: 6/20/2019

Review of The Village at Hayes Valley

Great team in place that provides high quality and hands on care!

By: Anonymous Verified Resident

Source: Property Site

Hi, thanks so much for rating us so high! We hope you have a great day!

Posted On: 3/16/2019

Anja, Community Relations Director, and Brittany, Resident Services Director, as well as their entire team of caregivers and staff at The Village at Hayes Valley have been like a second family to my brother and me. We moved our parents from Boston to the community in January and were gratified by the competent, responsive, and compassionate care our parents received.

By: Helen Han Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi Helen, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.villageathayesvalley.com). Please feel free to contact with any and all questions, (415) 318-8670. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

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I'm very impressed with the community staff. They are pleasant and welcoming.

Anja, Community Relations Director, and Brittany, Resident Services Director, as well as their entire team of caregivers and staff at The Village at Hayes Valley have been like a second family to my brother and me. We moved our parents from Boston to the community in January and were gratified by the competent, responsive, and compassionate care our parents received.

The Village at Hayes Valley
624 Laguna Street
San Francisco, CA 94102 (415) 830-4571

Reviews for The Village at Hayes Valley

I am a friend or relative of a current/past resident

Could not ask for a better "home" for my husband!

I visited this facility

I am/was a resident of this facility

Review of The Village at Hayes Valley

Review of The Village at Hayes Valley

Review of The Village at Hayes Valley

I visited this facility

Review of The Village at Hayes Valley

Overall Rating

Ratings By Category

Testimonials

Still Accepting Move-ins!