Testimonials

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Posted On: 5/20/2022

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By: Enyum Ogechi Verified Resident

Source: FACEBOOK Read Property Manager's Response

Please delete this spam review from our page. This review and your page has been reported to Facebook.

Posted On: 3/15/2022

By: AV the GREAT Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hello, we are happy to see that your experience has been a positive one! The team here at The Village at Hayes Valley is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Posted On: 2/9/2022

I visited this facility

I looked at the memory care part of The Village at Hayes Valley. The place seems great, the residents seem happy and they interacted with the staff. The place was clean and the rooms were nice, and it's a very nice place. The staff seems very friendly. I was speaking to the director, the chef, and their admissions lady, and they're all very nice. I also saw the daily menu. The rooms were a decent size, with enough space for a bed, a dresser, and situated like a bedroom in a private residence.

By: Dana Verified Resident

Source: CARING Read Property Manager's Response

Dana, thank you for leaving this detailed review about your experience with our community! We appreciate it and look forward to seeing you again.

Posted On: 10/23/2020

Review of The Village At Hayes Valley

I am so very happy to have found the Village at Hayes Valley for my husband's new "home". I now have peace of mind knowing that he is in the very best place.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR

Dana, thank you for leaving this detailed review about your experience with our community! We appreciate it and look forward to seeing you again.

Posted On: 10/10/2020

Review of The Village At Hayes Valley

I am so very happy to have found the village at Hayes valley for my husband's new home. I now have peace of mind knowing that he is in the very best place.

By: Prospect Verified Resident

Source: Property Site

Dana, thank you for leaving this detailed review about your experience with our community! We appreciate it and look forward to seeing you again.

Posted On: 10/5/2020

Review of The Village At Hayes Valley

I am so very happy to have found the Village for my husband's new "home". I now have peace of mind knowing that he is in the very best place.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous, we are very happy to have provided you with such a positive experience!

Posted On: 10/5/2020

Review of The Village at Hayes Valley

Beautiful facility. Great views and clean. Wonderful residents. The administrators are fully attentive. From working with [name removed] to book me, the receptionist to welcome me and [name removed...

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous, thank you so much for your positive comments about The Village at Hayes Valley!

Posted On: 10/5/2020

Review of The Village At Hayes Valley

We have chosen the Village at Hayes Valley for my mom. She moved in three weeks ago and it has been great.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous, thank you very much for taking the time to leave us this positive review for our team at The Village at Hayes Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 10/5/2020

Review of The Village At Hayes Valley

The entire staff- caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier n...

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!

Posted On: 9/23/2020

Review of The Village At Hayes Valley

I am so very happy to have found the Village for my husband's new "home." I now have peace of mind knowing that [name removed] is in the very best place.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of The Village At Hayes Valley

By: Anonymous Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/23/2020

Review of The Village At Hayes Valley

The entire staff - caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier ...

By: Anonymous Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/12/2020

A beautiful residence with the most caring and loving staff. I have found the most perfect place for my husband and now I have peace of mind.

By: Patty Bagshaw Simmons Verified Resident

Source: FACEBOOK Read Property Manager's Response

Posted On: 6/17/2020

Truly in an SF neighborhood. 8-10 people per floor. Each floor has a common dining room and lounge--thus, "the village" name.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!

Posted On: 6/17/2020

Truly in an SF neighborhood. 8-10 people per floor. Each floor has a common dining room and lounge--thus, "the village" name.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 6/1/2020

Peace of Mind at The Village at Hayes Valley

My husband has been a resident of The Village at Hayes Valley, San Francisco, Ca., for one year. After unfortunate incidents at two previous memory care facilities, I have found the very best place...

By: Patty Simmons Verified Resident

Source: SENIOR ADVISOR

Posted On: 5/22/2020

I visited this facility

I wasn't that impressed with The Village at Hayes Valley. The people were nice though. I went to both assisted living and memory care facilities. The main facility was pretty nice and airy, but I only went into the atrium and up to the administrator's office. I didn't get to go around and see where the people live. Across the street was the memory care, which was a really cute Victorian from the outside, but it was a little rough on the inside. The people were nice, but it had a rundown feeling to me. Where my father had been was up to $10,000 a month, and the memory care facility at this place was even more than that. The rundown-ness of the place didn't justify the price. One of the buildings was a lot nicer, looked a lot newer and cleaner, and didn't have that funky or that diaper smell. They had basic activities like bingo, and the memory care residents were engaged in a game or playing music in the kitchen area.

By: NP Verified Resident

Source: SENIOR HOMES

Posted On: 4/15/2020

I am a friend or relative of a current/past resident

After experiencing disturbing experiences at two different memory care facilities, I am so very happy to have found the Village for my husband's new "home." I now have peace of mind knowing that Ron is in the very best place. The entire staff - caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier now that my husband is a resident of The Village Memory Care!

By: Patty S. Verified Resident

Source: CARING

Posted On: 4/15/2020

Could not ask for a better "home" for my husband!

After unfortunate experiences at two other memory care facilities, I am so happy to say that now my husband has been a resident of The Village for almost a year. The most important thing to me ...

By: Patty Simmons Verified Resident

Source: SENIOR ADVISOR

Posted On: 2/6/2020

I visited this facility

Beautiful facility. Great views and clean. Wonderful residents. The administrators are fully attentive. From working with George to book me, the receptionist to welcome me and Irving, and to guide me. And very caring toward the residents. I?d welcome returning and referring.

By: Mr. Shap Verified Resident

Source: CARING Read Property Manager's Response

Hello Mr. Shap, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns.

Posted On: 10/14/2019

I am/was a resident of this facility

The food is good (especially beef stroganoff). Bed making is fine, as long as I can have 3 blankets for 8 months. So far, I've enjoyed myself here.

By: Corinne Verified Resident

Source: CARING Read Property Manager's Response

Hi Corinne, thank you so much for sharing your experience. We appreciate it and hope that you have a great day!

Posted On: 10/8/2019

Review of The Village at Hayes Valley

I've been in this Village for five months and I find the best and enjoyable of personnel excellent in always to make my wife's stay. They meet the highest standards in this village.

Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/8/2019

Review of The Village at Hayes Valley

I've been in this Village for five months and I find the best and enjoyable of personnel excellent in always to make my wife's stay. They meet the highest standards in this village.

Verified Resident

Source: SENIOR ADVISOR

Hello, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 9/20/2019

Review of The Village at Hayes Valley

The Valley provides a wonderful community for seniors to grow together. The facility is beautiful and the employees are incredibly kind.

Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Village at Hayes Valley.

Posted On: 9/16/2019

I visited this facility

I visited Hayes Valley today and found it to be charming and welcoming. The staff were very pleasant and warm. I can see how they really love their residents and would definitely consider moving my loved one to this community. The food was presented nicely and the rooms, although small, were very sufficient especially if the resident has higher care needs. There were no unpleasant odors and the place was spotless. I especially liked their all-inclusive pricing. There were no hidden fees. Many of the residents were engaged in a music recital and seemed to enjoy as they sang along and tapped their feet.

By: Hayes Valley Gem Verified Resident

Source: CARING

Posted On: 9/8/2019

My cousin was a resident at The Village at Hayes Valley (Pacifica Senior Living). It’s a beautiful boutique style facility. The reason for my cousin being placed here was due to a sad and difficult situation. Anja, the Marketing Director is one of the most wonderful persons I’ve ever met. She was very professional, supportive and extremely caring and it’s obvious that she loves what she does. She is very compassionate and understanding. She went above and beyond to help us and I cannot say enough good things about her, and the facility. She is truly a special person! Also, thank you Andrew and all the executive management team for all you did! The caregiving staff was always very warm, caring and helpful. They made my cousin feel like she was family. They work together to give the residents exceptional care. Sandy, the receptionist was also great and helpful! George Stickles, Activities Director, who we met on our last days there, was kind and pleasant. He gave us a picture and a few small crafts my cousin had made. He also sent pictures of my cousin engaging in some of the activities when she was there. A special thanks to our angel, Antrina V. for gifting the beautiful handmade shawl to my cousin. My cousin loves it and carries it with her at all times! This act of kindness will never be forgotten and will always hold a special place in our hearts. A totally wonderful experience that made our difficult situation better. I highly recommend this facility.

By: Yesmin Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Please feel free to contact with any and all questions, (415) 318-8670. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 8/28/2019

My cousin was a resident at The Village at Hayes Valley (Pacifica Senior Living). It’s a beautiful boutique style facility. The reason for my cousin being placed here was due to a sad and difficult situation. Anja, the Marketing Director is one of the most wonderful persons I’ve ever met. She was very professional, supportive and extremely caring and it’s obvious that she loves what she does. She is very compassionate and understanding. She went above and beyond to help us and I cannot say enough good things about her, and the facility. She is truly a special person! The staff was always very warm, caring and helpful. They made my cousin feel like she was family. They work together to give the residents exceptional care. Sandy, the receptionist was also great and helpful! The Director of Activities who we met on our last days there, was kind and gave us a picture and a few small crafts my cousin had made. A special thanks to our angel, Antrina V. for gifting the beautiful handmade shawl to my cousin. My cousin loves it and carries it with her at all times! This act of kindness will never be forgotten and will always hold a special place in our hearts. A totally wonderful experience that made our difficult situation better. I highly recommend this facility.

By: Yesmin Verified Resident

Source: GOOGLE PLACES

Posted On: 7/20/2019

By: Edna Jakubovic Verified Resident

Source: SURVEY Read Property Manager's Response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

Posted On: 7/15/2019

By: Sanjin Stanisic Verified Resident

Source: SURVEY Read Property Manager's Response

Hi, thanks so much for rating us so high! We hope you have a great day!

Posted On: 6/20/2019

Review of The Village at Hayes Valley

Great team in place that provides high quality and hands on care!

By: Anonymous Verified Resident

Source: Property Site

Hi, thanks so much for rating us so high! We hope you have a great day!

Posted On: 3/16/2019

Anja, Community Relations Director, and Brittany, Resident Services Director, as well as their entire team of caregivers and staff at The Village at Hayes Valley have been like a second family to my brother and me. We moved our parents from Boston to the community in January and were gratified by the competent, responsive, and compassionate care our parents received.

By: Helen Han Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hi Helen, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.villageathayesvalley.com). Please feel free to contact with any and all questions, (415) 318-8670. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

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Testimonials

I'm very impressed with the community staff. They are pleasant and welcoming.

Anja, Community Relations Director, and Brittany, Resident Services Director, as well as their entire team of caregivers and staff at The Village at Hayes Valley have been like a second family to my brother and me. We moved our parents from Boston to the community in January and were gratified by the competent, responsive, and compassionate care our parents received.

The Village at Hayes Valley
624 Laguna Street
San Francisco, CA 94102 (415) 275-3150