Reviews for The Village at Hayes Valley

The food is good (especially beef stroganoff). Bed making is fine, as long as I can have 3 blankets for 8 months. So far, I've enjoyed myself here.

I've been in this Village for five months and I find the best and enjoyable of personnel excellent in always to make my wife's stay. They meet the highest standards in this village.

I visited Hayes Valley today and found it to be charming and welcoming. The staff were very pleasant and warm. I can see how they really love their residents and would definitely consider moving my loved one to this community. The food was presented nicely and the rooms, although small, were very sufficient especially if the resident has higher care needs. There were no unpleasant odors and the place was spotless. I especially liked their all-inclusive pricing. There were no hidden fees. Many of the residents were engaged in a music recital and seemed to enjoy as they sang along and tapped their feet.

My cousin was a resident at The Village at Hayes Valley (Pacifica Senior Living). It’s a beautiful boutique style facility. The reason for my cousin being placed here was due to a sad and difficult situation. Anja, the Marketing Director is one of the most wonderful persons I’ve ever met. She was very professional, supportive and extremely caring and it’s obvious that she loves what she does. She is very compassionate and understanding. She went above and beyond to help us and I cannot say enough good things about her, and the facility. She is truly a special person! Also, thank you Andrew and all the executive management team for all you did! The caregiving staff was always very warm, caring and helpful. They made my cousin feel like she was family. They work together to give the residents exceptional care. Sandy, the receptionist was also great and helpful! George Stickles, Activities Director, who we met on our last days there, was kind and pleasant. He gave us a picture and a few small crafts my cousin had made. He also sent pictures of my cousin engaging in some of the activities when she was there. A special thanks to our angel, Antrina V. for gifting the beautiful handmade shawl to my cousin. My cousin loves it and carries it with her at all times! This act of kindness will never be forgotten and will always hold a special place in our hearts. A totally wonderful experience that made our difficult situation better. I highly recommend this facility.

Great team in place that provides high quality and hands on care!