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Reviews for Pacifica Senior Living Palm Springs

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5 out of 5 stars
Posted On: 11/11/2019

When I discovered my mom was not well I started to investigate places that had memory care facilities. I was lucky enough to talk to Sheila Fike on the phone. I was not ready to drive to look but she followed up with us in a very nice and attentive way every few months. So when it was time I never forgot her checking in with me and asking “how are you guys doing? How is mom?” She was the first person I called. It was how she was NOT pushy but was truly wanting to be there when we were ready. I won’t lie it was the hardest thing I have ever had to do! My mom is a rockstar and is my world! I was so scared! With that said the second I met Sheila, Judy and the staff and saw the place I was amazed right out the gate! The first day mom was already playing balloon volleyball and having fun! She really loves her room. I went out of my way to make it a fabulous room with everything she loves even a record player. She responded well to the place. I don’t know since she can’t tell me but I think she feels she’s at a five star resort! The staff I have had the pleasure of meeting and working with is: Shaun, Maggie, Yesenia, and Brittney. Also in Fir cabin: Christina & Grace have always done moms hair very nice with either curls or beautiful intricate braids. Lety’s beautiful singing voice to all the residence. Melissa is a wonderful help with running things there. We love everyone Olivia, Flower, Myrna, Patricia and Maggie. And of coarse Kari who runs the in-house salon is fabulous too! Anyhow I can’t say enough about the memory care. Thank you for treating mom with love and respect! PEACE, Cristie Carter PS this photo was my first visit after her adjustment period. She really showed me how her having her own space was so important.
By: Cristie Carter     Verified Resident
Source: FACEBOOK Read Property Manager's Response

5 out of 5 stars
Posted On: 11/9/2019

My mother loves living here, and repeatedly tells me how much she enjoys the activities that the staff plans for the residents. Every time that I visit, I'm impressed by the attentiveness of the staff. The renovations are great, and the cottages look wonderful!
By: John Pierce     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you John, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Springs.

5 out of 5 stars
Posted On: 11/9/2019

My mother currently lives at Pacifica, and she loves the activities and staff. Each time I visit, I'm impressed with how attentive the staff is, and with how happy the residents are. Keep up the good work!
By: John Pierce     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hi John, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 11/6/2019

Love Memory Care Staff

Memory Care staff is amazing! My good friend lives in Fir Cottage. She is very happy here. [Names removed] are very nice and always smiling. [Name removed] is always very attentive and ensuring her department runs smooth. We are so happy she lives at Pacifica Palm Springs!
By: Ann Demas     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you Ann for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/palm-springs/pacifica-senior-living-palm-springs/index.aspx). Please feel free to contact with any and all questions, (760) 322-3444. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 11/5/2019

Such a beautiful community! I was with a friend of mine visiting her mother in memory care, staff was so helpful and caring. Memory Care Director Melissa was singing a Dean Martin classic to everyone and it was such a beautiful thing to experience. Kudos to Grace and Cristina who were very professional and welcoming. I work in the medical field and I know how challenging it could be to help care for someone with Alzheimer’s, you guys rock!!!
By: Jessica Castro     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Jessica, thank you for leaving this detailed review about your experience with our community. We are happy to pass along your comments to the team here at Pacifica Senior Living Palm Springs! We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/28/2019

Christina I just want to thank you, the staff in the office mainly Sheila, Judy ,Brittney and the staff in Alvin’s cottage for the wonderful care and love he has received in the last 6 months. I searched out many facilities as i knew that the day was approaching when I would have to place him. I kept going back to Pacifica like a magnet was drawing me there. I knew that this was the place for his next journey and mine as well. I sleep well knowing he is well cared for.
By: Richard Hussar     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Richard, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/25/2019

My cousin lives in the memory care cottage. We looked high and low to find the perfect place for him and so far we are beyond happy. The staff are caring and the grounds are lovely, lots of green space; a relaxed and low key yet classy vibe. Lots of activities and outings ... Palm Springs is a very special area and Pacifica does a great job here. I highly recommen .
By: Tamara Martinez     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/palm-springs/pacifica-senior-living-palm-springs/index.aspx). Please feel free to contact with any and all questions, (760) 322-3444. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 10/24/2019

When I discovered my mom was not well I started to investigate places that had memory care facilities. I was lucky enough to talk to Sheila Fike on the phone. I was not ready to drive to look but she followed up with us in a very nice and attentive way every few months. So when it was time I never forgot her checking in with me and asking “how are you guys doing? How is mom?” She was the first person I called. It was how she was NOT pushy but was truly wanting to be there when we were ready. I won’t lie it was the hardest thing I have ever had to do! My mom is a rockstar and is my world! I was so scared! With that said the second I met Sheila, Judy and the staff and saw the place I was amazed right out the gate! The first day mom was already playing balloon volleyball and having fun! She really loves her room. I went out of my way to make it a fabulous room with everything she loves even a record player. She responded well to the place. I don’t know since she can’t tell me but I think she feels she’s at a five star resort! The staff I have had the pleasure of meeting and working with is: Shaun, Maggie, Yesenia, and Brittney. Also in Fir cabin: Christina & Grace have always done moms hair very nice with either curls or beautiful intricate braids. Lety’s beautiful singing voice to all the residence. Melissa is a wonderful help with running things there. We love everyone Olivia, Flower, Myrna, Patricia and Maggie. And of coarse Kari who runs the in-house salon is fabulous too! Anyhow I can’t say enough about the memory care. Thank you for treating mom with love and respect! PEACE, Cristie Carter PS this photo was my first visit after her adjustment period. She really showed me how her having her own space was so important.
By: Cristie Carter     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/palm-springs/pacifica-senior-living-palm-springs/index.aspx). Please feel free to contact with any and all questions, (760) 322-3444. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 10/22/2019

Review of Pacifica Senior Living Palm Springs

Very nice facility. Everyone there is so nice and helpful. We are so glad that we found this place for our mom.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/21/2019

I visited this facility

Pacifica Senior Living was a very nice property in the middle of Palm Springs. It was very clean, very organized, very well-run, and without a doubt nice people. It's convenient location wise, and that would be the one I would choose if I was staying in the Palm Springs area. They had pool classes, exercise classes, a book club, little excursions off campus, and they're located across a library which was very appealing to me. I liked the size of the property, the size of the rooms, and the food was good.
By: Genevieve     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/21/2019

Pacifica Palm Springs has changed our family’s life in the most exceptional way… Both of our folks are in Assisted Living / Memory Care, at Pacifica Palm Springs, and my sister Judi and I are so very grateful! It was a journey getting them there, but it was the greatest decision we’ve ever made as there are Alzheimer's and Dementia issues happening for them both. Change is hard, especially after living on their own for so many years, (they are both 87, and married for 64 years) so there was an adjustment period, but once they felt safe and loved by the incredible staff at Pacifica, all their fears have vanished, and safe and loved they are. Executive Director Cristina Miller, has an amazing staff, and Sales Directors, Sheila Fike and Judy Saliwan, made our family feel so welcome, and worked so hard to take care of us, find space for our folks, twice! (after one aborted attempt to move them…) and truly helped my sister and I know this was all going to be okay…they were right …they are amazing people. The rest of the staff humble us by sharing their goodness and commitment to making our folks, and all who are living at Pacifica feel at home! My sister and I have to mention so many people we are so thankful for.. Starting again, with Sheila and Judy …we are so grateful to you both, sweet Brittney, Yesenia, and Carol up front are full of kindness, and welcome everyone so beautifully on the phone, and do so much more, as does John, who keeps people moving, all are full of smiles and goodness. Activity Director Kalyn has been wonderful with the folks, and tries to include them in all the terrific calendar events she plans, and new Memory Care Director Melissa is a Godsend! And although I know I’m forgetting many, (sorry)! my sister Judi and I have to thank from the bottom of our hearts, these Med-Tech’s and extraordinary caregivers …Christian, Arnetta, Hero, Gilberto, Cristina, Grace, Erica, Letty, Amanda, Yvette, Shaquim, Chante, Mirna, Veronica, Anias, Summer, Maggie, Bing, RoseMarie, Flour, Alyssa, Maria, Janet, Olivia, Anna, Ariana, Stephanie, who are so kind, patient and giving ... Thank you all from the bottom of our heart.
By: Marc Hulett     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Marc, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/17/2019

Pacifica Palm Springs has changed our fa...

Pacifica Palm Springs has changed our family’s life in the most exceptional way… Both of our folks are in Assisted Living / Memory Care, at Pacifica Palm Springs, and my sister Judi and I are so very grateful! It was a journey getting them there, but it was the greatest decision we’ve ever made as there are Alzheimer's and Dementia issues happening for them both. Change is hard, especially after living on their own for so many years, (they are both 87, and married for 64 years) so there was an adjustment period, but once they felt safe and loved by the incredible staff at Pacifica, all their fears have vanished, and safe and loved they are. Executive Director Cristina Miller, has an amazing staff, and Sales Directors, Sheila Fike and Judy Saliwan, made our family feel so welcome, and worked so hard to take care of us, find space for our folks, twice! (after one aborted attempt to move them…) and truly helped my sister and I know this was all going to be okay…they were right …they are amazing people. The rest of the staff humble us by sharing their goodness and commitment to making our folks, and all who are living at Pacifica feel at home! My sister and I have to mention so many people we are so thankful for.. Starting again, with Sheila and Judy …we are so grateful to you both, sweet Brittney, Yesenia, and Carol up front are full of kindness, and welcome everyone so beautifully on the phone, and do so much more, as does John, who keeps people moving, all are full of smiles and goodness. Activity Director Kalyn has been wonderful with the folks, and tries to include them in all the terrific calendar events she plans, and new Memory Care Director Melissa is a Godsend! And although I know I’m forgetting many, (sorry)! my sister Judi and I have to thank from the bottom of our hearts, these Med-Tech’s and extraordinary caregivers …Christian, Arnetta, Hero, Gilberto, Cristina, Grace, Erica, Letty, Amanda, Yvette, Shaquim, Chante, Mirna, Veronica, Anias, Summer, Maggie, Bing, RoseMarie, Flour, Alyssa, Maria, Janet, Olivia, Anna, Ariana, Stephanie, who are so kind, patient and giving ... Thank you all from the bottom of our heart.
By: J (     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Marc, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/8/2019

Everybody is friendly and helpful. It looks very clean.
By: Uta von der Fecht     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Springs. We appreciate it & so do our other reviewers at Google.

5 out of 5 stars
Posted On: 9/30/2019

I visited this facility

We saw Pacifica Senior Living Palm Springs assisted living and memory care facilities. It's very nice, and I have my mother on a waiting list there. The apartment was nice and good sized. The staff was all very nice. They had a van that will take people to doctors' appointments and outings. The dining area was very nice, it's like you're in a little restaurant where they serve you, and the food was good.
By: Deanna     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Deanna, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Springs.

5 out of 5 stars
Posted On: 9/27/2019

Pacifica Palm Springs is wonderful! Their cottage-style living is inviting and homey. Activities are varied and offer something for everyone to enjoy. Care is terrific! Janet on Day shift and Linda on evening shift are exceptional though everyone is warm and friendly. This was a great move for our family member!
By: pat baird     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pat, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 9/26/2019

Cristina I just want to thank you, the staff in the office mainly Sheila and Judy, Brittney and the staff in Alvin’s cottage for the wonderful care and love he has received the last 6 months. I searched out many facilities as I knew that the day was approaching when I would have to place him. I kept going back to Pacifica like a magnet was drawing me there. I knew that this was the place for his next journey and mine as well. I sleep well knowing he is well cared for. Thank you Richard Richard Hussar 760 409 5910
By: Richard Hussar     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/25/2019

Cristina I just want to thank you, the s...

Cristina I just want to thank you, the staff in the office mainly Sheila and Judy, Brittney and the staff in Alvin’s cottage for the wonderful care and love he has received the last 6 months. I searched out many facilities as I knew that the day was approaching when I would have to place him. I kept going back to Pacifica like a magnet was drawing me there. I knew that this was the place for his next journey and mine as well. I sleep well knowing he is well cared for.
By: R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/23/2019

Patricia- Thank you for your smiles and ...

Patricia- Thank you for your smiles and cheerfulness. You start my days off right!! Going out of your way to make sure we have a good day!
By: F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/19/2019

Pacifica Palm Springs is wonderful! Their cottage-style living is inviting and homey. Activities are varied and offer something for everyone to enjoy. Care is terrific! Janet on Day shift and Linda on evening shift are exceptional. In a recent power outage they were right there to switch oxygen machine to tanks. Life saving! Everyone here is warm and friendly. This was a great move for our family member!
By: pat baird     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/19/2019

I wanted to bring to your attention the ...

I wanted to bring to your attention the exceptional response of Janet on day shift and Linda on evening shift, to Mary Helen at the time of the blackouts last Friday. They each recognized extreme importance of the life-saving measures required at this time by as immediately as possible attaching her to the O2 tank during the non-operation of the electric powered compressor. They should both be commended for their clarity of thought and action.
By: R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/4/2019

Cristina, thank you! You've made a huge difference in the quality of our lives and peace of mind. I know that we can relax knowing that Daisy is getting the best care possible. All the staff have been caring, responsive and kind! I appreciate the quick responses to call and emails especially. Thank you, again!
By: William Mosby     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/4/2019

Cristina, thank you! You've made a huge difference in the quality of our lives and peace of mind. I know that we can relax knowing that Daisy is getting the best care possible. Your staff have all been kind, responsive and caring. I especially appreciate your quick responses to calls and emails when I've had questions. As others have noted: you listen to us! So important. Thank you! -- William Mosby
By: William Mosby     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/3/2019

Sheila, thank you for the enormous extra...

Sheila, thank you for the enormous extra effort in trying and getting the Some Like It Hot movie to completion Saturday. She was on her knees on the hard tile for a long time! Thank you!
By: D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 9/3/2019

Cristina, thank you! You've made a huge ...

Cristina, thank you! You've made a huge difference in the quality of our lives and peace of mind. I know that we can relax knowing that Daisy is getting the best care possible.
By: B M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 8/21/2019

Who would believe that plain lemonade co...

Who would believe that plain lemonade could be turned into delicious fruit drinks, nutritious and colorful! We learned the snack nut that puzzles us was a hazelnut so we got some education, too!! Thank you for a fun time and taste!
By: D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Richard Hussar, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 8/19/2019

Thank you for having me! - blanca s. villalobos
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hey Blanca!! We love having you come volunteer for our residents. We hope to see you again soon!

5 out of 5 stars
Posted On: 8/15/2019

First of all, the personnel of Pacifica at Palm Springs is so beyond the word excellent! The residents have many great things to do every day and with extra help to achieve the activity if needed. The biggest factor is you folks LISTEN to us. That is very important to us that are aging daily. Love you!
By: Dorothy Smith     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Dorothy, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Palm Springs! If there's anything further we can do for you, please let us know~we are happy to help!

5 out of 5 stars
Posted On: 8/15/2019

First of all, the personnel of Pacifica at Palm Springs is so beyond the word excellent! The residents have many great things to do every day and with extra help to achieve the activity if needed. The biggest factor is you folks LISTEN to us. That is very important to us that are aging daily. Love you!
By: Dorothy Smith     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hi Dorothy, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Springs. We appreciate it & so do our other reviewers at Facebook!

5 out of 5 stars
Posted On: 8/14/2019

How wonderful! What a difference Pacific...

How wonderful! What a difference Pacifica's wonderful caring Management staff and caregivers have made in my parents life! It's a magical place and so full of love, I've been on a business trip and it's so comforting to know my folks are being taken care of and nurtured and loved ...can't wait to see all my friends again soon! You all are truly angels xo
By: M H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Dorothy, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Springs. We appreciate it & so do our other reviewers at Facebook!

5 out of 5 stars
Posted On: 8/14/2019

I can't tell you how happy it makes me t...

I can't tell you how happy it makes me to hear my mom tell me she loves the girls here and that they are so loving and caring. Came for a visit today and was greeted by Grace A., she told me it was National Happiness Day and to remember to make it a great day. So thankful to the staff in Elm, and many thanks for making my mother feel loved and at home.
By: J H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Dorothy, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Springs. We appreciate it & so do our other reviewers at Facebook!

5 out of 5 stars
Posted On: 8/8/2019

I am a friend or relative of a current/past resident

I can’t tell you how happy it makes me to hear my mom tell me she loves the girls here and that they are so loving and caring. Came for a visit today and was greeted by Grace A., she told me it was National Happiness Day and to remember to make it a great day. So thankful to the staff in Elm, and many thanks for making my mother feel loved and at home.
By: jhandassociates     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you very much for sharing your positive review here! We are thrilled to hear this and will share with the team. We hope to see you again soon, have a wonderful day.

5 out of 5 stars
Posted On: 7/31/2019

Your staff was cordial, professional, patient, informative, welcoming. Five Stars!!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi Gene, thank you very much for taking the time to leave us this positive review for our team at Pacifica Palm Springs. We appreciate it & so do our other reviewers. We hope to see you again soon!

5 out of 5 stars
Posted On: 7/23/2019

Review of Pacific Living

Thank you [name removed] for the beautiful floors. Thank you [name removed] for all you do, whether manning the bus, delivering or anything else - always that smile. Thank you [name removed] for manning the desk and for seeming always to have time for all the copies. To [name removed] for being ready to listen and step in with efficiency and kind words.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Gene, thank you very much for taking the time to leave us this positive review for our team at Pacifica Palm Springs. We appreciate it & so do our other reviewers. We hope to see you again soon!

5 out of 5 stars
Posted On: 7/10/2019

Thank you to all of your staff for your ...

Thank you to all of your staff for your kindness and dedication on caring for our seniors.
By: T R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Gene, thank you very much for taking the time to leave us this positive review for our team at Pacifica Palm Springs. We appreciate it & so do our other reviewers. We hope to see you again soon!

5 out of 5 stars
Posted On: 7/2/2019

My brother is a member of the Pacifica Senior Living, Palm Springs community. He was aware of the facility for a long time, as a friend lived there for 7 years before my brother joined. The grounds are beautiful and so well maintained. The individual cottages are homey and inviting. There is a choice of several different sizes of living spaces. Maintenance and upkeep is great, always immaculate, and decorating being done; new flooring being installed. The food is good, and all are willing to go the extra mile, even to serving coffee earlier than breakfast service in the mornings. It is the people who make this facility special. There are way too many to mention, and one fears leaving people out. John drives the van and takes people to doctor appointment, drives out on tours of the area, and to shopping centers on a weekly basis; but you might also see his smiling face delivering mail and packages. Joseph is on site in my brother's cottage and helps with a whole lot of things. No one seems to have the "this isn't my job" attitude. It seems to me that for the people at Pacifica it is more a vocation than a job caring for seniors. I recommend a tour to all thinking of senior living in this area. There is so much more than I could ever begin to tell you.
By: Alva Jelinek     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Gene, thank you very much for taking the time to leave us this positive review for our team at Pacifica Palm Springs. We appreciate it & so do our other reviewers. We hope to see you again soon!

5 out of 5 stars
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Posted On: 6/20/2019

Great

The food at Pacifica Palm Springs has greatly improved since the take over. We have a much larger variety and our chefs are fabulous! We love the spread of muffins and assorted goodies to munch on throughout the day!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Gene, thank you very much for taking the time to leave us this positive review for our team at Pacifica Palm Springs. We appreciate it & so do our other reviewers. We hope to see you again soon!

5 out of 5 stars
Posted On: 6/7/2019

I visited this facility

We visited Pacifica Senior Living Palm Springs. We liked it, but I wanted it to be more open, and with more people. It?s a beautiful place with great areas. The staff was very nice to us, everybody said hello, Judy was very informative, and she gave us all kinds of information. The residents were in the clubhouse, and they were painting, but my mother would not like that. We looked at both a 1-bedroom and a studio, and the rooms were very nice. There were fewer people, and we saw the common rooms, but we didn?t like it because it was just too small.
By: Mark     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Hi Gene, thank you very much for taking the time to leave us this positive review for our team at Pacifica Palm Springs. We appreciate it & so do our other reviewers. We hope to see you again soon!

5 out of 5 stars
Posted On: 6/5/2019

I visited this facility

I volunteer at Pacifica & spend time with the Residents. The Staff is very kind & helpful. The Residents are always in a cheerful mood. Never do I hear any complaints from them. It's a real nice facility & I will always recommend Pacifica.
By: Palm Spring Resident     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 6/4/2019

I love living here at Pacifica. I've lived here for 3 years and it's just gotten better each year. I really enjoy the cottage atmosphere that you won't find anywhere else. It feels like family living and each of our cottages have a family room with a huge TV and fireplace. I have good friendships with my neighbors here and with the care givers.
By: William Pierce     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you for taking the time to rate us! We care deeply about delivering the best possible experience! Thank you!

5 out of 5 stars
Posted On: 6/1/2019

I love living here at Pacifica. I've lived here for 3 years and it's just gotten better each year. I really enjoy the cottage atmosphere that you won't find anywhere else. It feels like family living and each of our cottages have a family room with a huge TV and fireplace. I have good friendships with my neighbors here and with the care givers
By: Fran Pierce     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Fran, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoy your experience here at Pacifica Senior Living Palm Springs.

5 out of 5 stars
Posted On: 6/1/2019

I love living here at Pacifica. I've lived here for 3 years and it's just gotten better each year. I really enjoy the cottage atmosphere that you won't find anywhere else. It feels like family living and each of our cottages have a family room with a huge TV and fireplace. I have good friendships with my neighbors here and with the care givers
By: Fran Pierce     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Fran, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoy your experience here at Pacifica Senior Living Palm Springs.

5 out of 5 stars
Posted On: 5/31/2019

I visited this facility

We visited Pacifica Senior Living Palm Springs. We liked it, but I wanted it to be more open, and with more people. It?s a beautiful place with great areas. The staff was very nice to us, everybody said hello, Judy was very informative, and she gave us all kinds of information. The residents were in the clubhouse, and they were painting, but my mother would not like that. We looked at both a 1-bedroom and a studio, and the rooms were very nice. There were fewer people, and we saw the common rooms, but we didn?t like it because it was just too small.
By: Mark     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Mark, we appreciate your feedback! We always strive to provide top quality service to every resident and their families. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 5/22/2019

I am a friend or relative of a current/past resident

My Brother is a resident at Pacifica Senior Living in Palm Springs. It is a beautiful facility with wonderful cottages and beautiful grounds. There is a choice in Senior Living in terms of numbers of rooms, from one to three that I know of. The food is quite good. It is, however, the PEOPLE who work at Pacifica who make all the difference. My bother visited a friend there for some 7 years before becoming himself a resident. Those who work at Pacifica always have time for the Residents, and are willing to step outside their own jobs to handle other matters. They are clearly dedicated to this work, and clearly love working with seniors. I highly recommend Pacifica. The people here are very dedicated.
By: CaroBee     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you so much for sharing your positive experience here, we appreciate it. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 5/17/2019

First of all, the personnel of Pacifica ...

First of all, the personnel of Pacifica at Palm Springs is so beyond the word Excellent! The residents have many great things to do every day and with extra help to achieve the activity if needed. The biggest factor is you folks LISTEN to us. That is very important to us that are aging daily. Love.you!
By: D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you so much for sharing your positive experience here, we appreciate it. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/28/2019

I am so happy that my brother chose Pacifica Senior Living in Palm Springs. He has been there as a visitor to a dear friend for quite a few years,so was well acquainted with the kindness and caring of all at Pacifica. This has been reinforced now that he is a resident. The grounds are beautiful. The food is good. The facility is clean, well maintained, and shows caring touches everywhere. But it is the people who make a huge difference here. They are kind and responsive, and all have time for you. Judy. Joseph. Britany. John. Shelia. Cristina. I could go on and on. But I would only be leaving more people out. I feel the people who work at Pacifica have not just a job, but a vocation.
By: Alva Jelinek     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

You can't believe the peace and quiet of...

You can't believe the peace and quiet of the beautiful grounds, flowers and trees and shaded seating with comfy padding. It seems there can be no traffic anywhere nearby. A beautiful expanse of grass and trees. In the cottages the caregivers do a great job and are always ready to help.
By: C B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Thank you Cristina Miller for the beauti...

Thank you Cristina Miller for the beautiful floors. Thank you to John, the Bus Driver, for all you do, whether manning the bus, delivering or anything else-always that smile. Thank you to the receptionists, Britney, for manning the desk and for seeming always to have time for all the copies. To the Sales Director, Sheila Fike, for being ready to listen and to step in with efficiency and kind words.
By: C B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Community Relations Director, Judy, and ...

Community Relations Director, Judy, and Resident Services Director, Joseph, are the staff members most responsible for my brothers choice. They move mountains and they clearly love their work. They listen. They go out of their way to check in, to solve problems. Clearly their work is for each a vocation. Everyone at Pacifica has been kind and caring. The grounds are beautiful and food is good!
By: C B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Thank you Cristina Miller for the beauti...

Thank you Cristina Miller for the beautiful floors. Thank you to John, the Bus Driver, for all you do, whether manning the bus, delivering or anything else-always that smile. Thank you to the receptionists, Britney, for manning the desk and for seeming always to have time for all the copies. To the Sales Director, Sheila Fike, for being ready to listen and to step in with efficiency and kind words.
By: C B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/9/2019

Wonderful waitress, atmosphere and food
By: Mary     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/9/2019

Wonderful waitress, atmosphere and food

Wonderful waitress, atmosphere and food
By: M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/1/2019

Kudos to your team that set up our big l...

Kudos to your team that set up our big living room T.V. It's amazing that you don't hear a sound in our rooms but only when we open our door and start down the hallway to get to it. I sure don't know the mechanics of it but it's a wonder!
By: D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 3/27/2019

Very caring staff. They get residents in...

Very caring staff. They get residents involved in activities and are truly concerned about their welfare. Highly recommended!
By: L S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 3/27/2019

Melissa P. took extra time and care to l...

Melissa P. took extra time and care to listen to me, understand the issues, spoke to M.D. office, pharmacy and staff. Thank you for your patience, perseverance and awareness of the stress these issues cause residents...Thanks Melissa you ROCK!!
By: A K     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 3/27/2019

Great Staff

Very caring staff. They get residents involved in activities and are truly concerned about their welfare. Highly recommended!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 3/27/2019

[Name removed] took extra time and care to listen to me, understand the issues, spoke to M.D. Office, pharmacy and staff. Thank you for your patience, perseverance and awareness of the stress these issues cause residents....Thanks [name removed] you ROCK!!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 3/19/2019

Beautiful community. Handy location. Wel...

Beautiful community. Handy location. Well presented. All questions answered. Friendly atmosphere!
By: J P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Alva, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Springs. Thank you very much, we hope you have a wonderful day!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

Pacifica Senior Living Palm Springs
1780 E. Baristo Road 
Palm Springs, CA 92262 (760) 459-2407
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