A good friend of mine recently moved into Pacifica Senior living, I went to visit him today and I was greeted by Melissa resident care coordinator, she was very welcoming and was doing some memory exercises in Elm cottage. I was very impressed, she had him reminiscing and smiling. The activities I think are the best part, especially to someone who is forgetful. She was very professional and compassionate. The building I must say was very beautiful, I left feeling like this was the right place..
I have a great amount of reassurance that my loved one is being given the best care possible with her living at Pacifica Palm Springs. I have had to reach out to the MedTechs and Resident Care Director on numerous occasions. They always handle my concerns with professionalism and a sense of urgency. I don't see us ever going anywhere else!