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Reviews for Pacifica Senior Living Oakland Heights

Posted On: 10/6/2020

Review of Pacifica Senior Living Oakland Heights

Some great things about their facility. It is a mix environment inside and outside. The staff are helpful and we get three nutritious meals a day and often get treats. As a retiree, I am active her...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 9/30/2020

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By: ????? ?????     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 9/25/2020

Review of Pacifica Senior Living Oakland

When deciding which senior living community I wanted to live in there were many factors to consider. [name removed] introduced Pacifica and interest all of my individual and personal needs. [name r...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

Posted On: 9/25/2020

Review of Pacifica Senior Living Oakland

We chose Pacifica Senior because of [names removed]. We were made to feel safe and we connected the best there and feel that Pacifica Oakland Heights is a tremendous place.
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 9/24/2020

Review of Pacifica Senior Living Oakland Heights

While it has only been one week since my dad has been a resident, I've found the staff to be friendly, attentive, and communicate well. The property itself is well maintained and the ambiance is on...
By: Matthew McLoone     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 9/16/2020

Review of Pacifica Senior Living Oakland Heights

While it has only been one week since my dad has been a resident, I've found the staff to be friendly, attentive and communicating well. The property itself is well maintained and the ambience is one of an old world hotel as opposed to the dreaded institutional look. They also put a lot of effort into making the food exceptionally appealing.
By: Mathew M Loone     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 9/16/2020

While it has only been one week since my...

While it has only been one week since my dad has been a resident, I've found the staff to be friendly, attentive and communicating well. The property itself is well maintained and the ambience is one of an old world hotel as opposed to the dreaded institutional look. They also put a lot of effort into making the food exceptionally appealing.
By: M M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 7/8/2020

Love

The Director and his Staff of Nurses are amazing. They not only took care of my Dad but they also took care of me. I love everyone there. You could not ask for a better place to have your love one. Everyone did there job above and beyond. I cant say enough good things about them, because I would never stop writing. If anyone needs a place to go or put there love one don't even hesitate just do it.
By: Helen     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 6/1/2020

Review of Pacifica Senior Living Oakland Heights

When deciding which senior living community I wanted to live in there were many factors to consider. Wandah introduced Pacifica and interest all of my individual and personal needs. Wandah was professional knowledgeable and personal-able. I am looking to residing at Pacifica.
By: Carol Yuonne Persons - Turner     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 6/1/2020

A great place for mom

After visiting around 8 other communities, I ultimately chose Pacifica because of the staff. The grounds of the community are great, however the care giving staff is amazing. They went above and be...
By: Anthony     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

Posted On: 5/13/2020

Pacifica Oakland Hts is an amazing community , I was blown away how luxurious looking the community is and on top of that the staff is exceptional. There was an instant bond between myself, my dad and the staff. Thank you for making this move easy. XOXO
By: Jennifer Heldoorn     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.

Posted On: 5/13/2020

Mother receives excellent care here

The community is very clean, and they keep my mother very clean as well. Keep very good track of her clothes. At her past community, the staff would lose her clothes a lot, which does not happen a...
By: Roberto     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.

Posted On: 5/8/2020

Review of Pacifica Senior Living Oakland Heights

It has been a pleasure working with you and Laura as she resumed her search for housing options that originally begin on November 25 2018. I continue to follow up with Laura who patiently waited for the perfect apartment which was under construction in February 2019. She stated that she would love an apartment that allow her to enjoy gardening / painting and especially love having a fireplace! I confirmed availability with you on April 22nd and you stated you had a 2BR available until her perfect choice becomes available. Laura was agreeable in taking advantage of disability and stated she would be moving forward with Pacifica Oakland heights. I so appreciate your helping Laura complete the necessary paperwork required for moving in such a short period of time. I understand that another cottage apartment with fireplace became available during this process which she loves! Congratulations on the move in and looking forward to having another wonderful family for you very soon. you truly went above and beyond with Laura to make Pacifica Oakland heights a 5 star property!!
By: Anelle Travis     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.

Posted On: 4/27/2020

Review of Pacifica Senior Living Oakland Heights

The marketing director gave me a tour of the premises and two available cottages to rent as a prospective resident. I am very impressed w/ this independent senior living facility in terms of staff,...
By: Victor A. Wakh     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/24/2020

Review of Pacifica Senior Living Oakland Heights

The marketing director gave us a tour of the premises and two available cottages to rent as a prospective resident. I am very impressed with this independent senior living facility in terms of staff , especially Jason and Wanda, the marketing director. The setting is peaceful, the small lawns, garden beds and tranquility of lawn. As one resident told me sitting in her wheel chair, looking up at the waves his face: "The umbrella of God".
By: Vutna Walsh     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/24/2020

Review of Pacifica Senior Living Oakland Heights

Some great things about their facility. It is a mix environment inside and outside. The staff are helpful and we get three nutritious meals a day and often get treats. As a retiree, I am active here mentally, physically and spiritually. There are activities I can participate in, an exercise room, live entertainment and church service. Also being here I am still connected with the outside community through joy rides, doctor's appointment, shopping, concerts and other outings we are taken to. During this time of Covid 19, I feel safe because of the precautions that are taking place.
By: Sadie Williams     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/24/2020

Review of Pacifica Senior Living Oakland Heights

By: Sadie Williams     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/23/2020

Review of Pacifica Senior Living Oakland Heights

This place is very nice , the people are nice too.
By: Margaret Cheng     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/23/2020

Review of Pacifica Senior Living Oakland Heights

The Leavite says that he is perfectly comfortable at Pacifica! He's like the good and the margeritas are very good.
By: Jack Leavite     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/23/2020

Review of Pacifica Senior Living Oakland Heights

We chose Pacifica Senior because of Wandah Parents, Jesse Schultz and Fred Harman. We were made to feel safe and we connected the best there and feel that Pacifica Oakland Heights is a tremendous place.
By: Judith Moore     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/23/2020

We chose Pacifica Senior because of Wand...

We chose Pacifica Senior because of Wandah Parents, Jesse Schultz and Fred Harman. We were made to feel safe and we connected the best there and feel that Pacifica Oakland Heights is a tremendous place.
By: J M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/23/2020

This place is very nice , the people are...

This place is very nice , the people are nice too.
By: M C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/23/2019

On 12/21/2019 you gave us this review: 5.0 /5 I toured Pacifica Senior Living facility with my mom; I'm very impressed with the staff and sense of family. The staff is affectionate and hospitable. Ruth Ocon, the Marketing Relations Director, has a compassionate relationships with Pacifica residence. We look forward to a lasting friendship.
By: Verdette Wilkins     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/21/2019

Excellent service and warm inviting atom...

Excellent service and warm inviting atomosphere. Great Baklava too!
By: T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/21/2019

I have to thank Janet and Ruth. Able to ...

I have to thank Janet and Ruth. Able to get my mom into this place within 2 days time due to my mom being discharged from Kaiser. My mom had been here for a couple of weeks, she loves this place and everyone is so nice to her and keep an eye on her. So I LOVE that too! Thank you!!
By: J L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/21/2019

Christmas dinner was excellent! Staff is...

Christmas dinner was excellent! Staff is very helpful and friendly!
By: W H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/21/2019

The holiday dinner was fabulous, our com...

The holiday dinner was fabulous, our compliments to the chef!!
By: F D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/21/2019

Everything is great, The food, the helpe...

Everything is great, The food, the helpers the staff generally and the entertainment. I love living here and calling many my friends.
By: D R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/21/2019

The community is excellent: good food, w...

The community is excellent: good food, wonderful friendly staff, big grounds.
By: I L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 12/7/2019

Tyrone Gordon Thanks you for an extraord...

Tyrone Gordon Thanks you for an extraordinary meal. Compliments to the chef and the desserts are delicious also.
By: T G     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 11/23/2019

Friendly, good food, nice places to sit ...

Friendly, good food, nice places to sit and visit. My friend has a nice unit and fits in nicely.
By: M T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 11/23/2019

The staff is so accommodating and kind. ...

The staff is so accommodating and kind. The facilities are homey and comfortable and well decorated. There are always lots of activities and things to do. We are happy we chose this site.
By: J E     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 11/23/2019

The tour was fantastic, Ruth the host is...

The tour was fantastic, Ruth the host is beyond great from the very beginning. I feel it would be a great place for my mom.
By: K L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 11/23/2019

The people who work here from the top do...

The people who work here from the top down are the greatest!
By: J V     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 11/23/2019

The place is great thanks

The place is great thanks
By: V V     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/14/2019

I visited this facility

I toured Pacifica Senior Living Oakland Heights. It was alright, but it was a little older, and not updated. The rooms were not really clean, it wasn't dirty, but it wasn't up to par. It was okay, and the staff was very friendly, very knowledgeable. It just gave me a dreary kind of feeling, and it wasn't a happy setting to me. It needs to be upgraded.
By: Cheryl     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/10/2019

Excellent ambiance, nice staff, beautifu...

Excellent ambiance, nice staff, beautiful location, great food and wonderful activities. Director of Marketing is terrific and helpful.
By: C K     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/6/2019

Ruth has been awesome! Patience and empa...

Ruth has been awesome! Patience and empathy was incredible
By: G F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/6/2019

Ruth has been awesome! Patience and empa...

Ruth has been awesome! Patience and empathy was incredible
By: G F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/5/2019

We are so please that we decided to move...

We are so please that we decided to move my mom and then unexpectely another family member to this senior community! The staff has been most helpful and caring during this challenging period
By: S F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/5/2019

From the first day I met Ruth she has la...

From the first day I met Ruth she has laid out the red carpet of service and has been so helpful and accommodating during the tour all the way through the move-in process. She is so delightful! Se is definitely the reason we loved our loved one here.
By: D F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/2/2019

Review of Pacifica Senior Living

Excellent and caring staff help make my mom feel food about moving from her beloved family home to the Oakland Pacifica community. I feel most appreciative that we selected Pacifica for her care.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 10/1/2019

I visited this facility

Peaceful, resourceful. Clients appear relaxed and able to cheerful. Staff very helpful.
By: Danielle Hayes     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 9/28/2019

The facility is wonderful and the commun...

The facility is wonderful and the community even better with its mix of gender, age, race and assistance level. The best part is the staff who are so congenial, caring, responsive, interested. Management must make a lot of effort to keep staff happy and engaged. My husband has toured many and stayed in several facilities. This is the best home.
By: J W     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 9/27/2019

Pacifica is unlike any other senior livi...

Pacifica is unlike any other senior living community. The facilities are well kept and comfortable helping residents and guest feel at home. All of the staff I have encountered have been friendly and extremely helpful.
By: J H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 9/25/2019

Peaceful, resourceful. Clients appear re...

Peaceful, resourceful. Clients appear relaxed and able to cheerful. Staff very helpful.
By: D H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 9/25/2019

Excellent and caring staff help make my ...

Excellent and caring staff help make my mom feel good about moving from her beloved family home to the Oakland Pacifica community. I feel more appreciative that we selected Pacifica for her care.
By: S U     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 9/25/2019

This place is wonderful! It is the peopl...

This place is wonderful! It is the people who work here that make the place. They threat the residence with care. I looked at many places and the turnover at the other places was terrible. Keep your good employees!
By: P C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 9/17/2019

Ruth is absolutely amazing!! With all th...

Ruth is absolutely amazing!! With all the difficult issues that we with Desmond to get him in. Ruth answered all our questions and helped us navigate through all the tough situations. She is always available and will recommend others to Pacifica because of Ruth.
By: J L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 7/31/2019

Review of Pacifica Senior Living

My father has lived in Pacifica for four years it is a wonderful place the care is exelent the staff are wonderful [name removed] we just adore and my father is loved here!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/oakland/pacifica-senior-living-oakland-heights/index.aspx). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 7/31/2019

Review of Pacifica Senior Living

We very much enjoyed the tour of the facility. [Name removed] is an excellent representative for your company. We appreciated her professionalism and manner very much. She made us feel very welcome.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 7/31/2019

Review of Pacifica Senior Living

Lovely place, very nice, dedicated staff. This would be a nice place to live
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 7/31/2019

Review of Pacifica Senior Living

Thanks for the party, STAFF
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 7/31/2019

Review of Pacifica Senior Living

My visit was very nice and all the employees were very helpful
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 7/31/2019

Review of Pacifica Senior Living

For birthday celebrations for my Dad, [name removed]. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/31/2019

Review of Pacifica Senior Living

Really a nice facility that takes good care of it's community members. Feels like a home- not too sterile/formal. Nice event for 92nd birthday! Music, great food, well hosted.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/25/2019

Review of Pacifica Assisted Living

Very caring and understanding while losing my dad. Lots of participation with activities. Food is good. Clean.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/25/2019

Review of Pacifica Senior Living

My loved ones live or lived at this community. Very nice place, attentive caregivers and always clean and decorated. The food is great and there are plenty activities for your loved on.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

My visit was very nice

My visit was very nice and all the employees were helpful
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Nice facility

Really a nice facility that takes good care of its community members. Feels like home not too formal. Nice event for birthday. Music, great food, well hosted.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Thanks for the party

Thanks for the party, staff.
By: Gwendoln Beed     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Lovely place and dedicated staff

Lovely place. Very nice. Dedicated staff. This would be a nice place to live.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

It is a wonderful place

My father has lived in Pacifica for four years. It is a wonderful place. The care is excellent and the staff is wonderful. My father is loved here.
By: Rob Young     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Enjoyed the birthday celebration for my dad

Enjoyed the birthday celebration for my dad. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you.
By: Ben Mielke     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Enjoyed the tour of the facility

We very much enjoyed the tour of the facility. Ruth is an excellent representative of your company. We appreciated her professionalism and manner very much. She made us feel very welcomed.
By: Robert     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Enjoyed the birthday celebration for my ...

Enjoyed the birthday celebration for my dad. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you.
By: B M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

My father has lived in Pacifica for four...

My father has lived in Pacifica for four years. It is a wonderful place. The care is excellent and the staff is wonderful. My father is loved here.
By: R Y     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

My visit was very nice and all the emplo...

My visit was very nice and all the employees were helpful.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 7/17/2019

Lovely place. Very nice. Dedicated staff...

Lovely place. Very nice. Dedicated staff. This would be a nice place to live.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 6/20/2019

Wonderful!

Wonderful, I decided to bring my brother here after visiting 2 other senior living establishments. All Staff members were friendly and accommodating, units are clean and beautiful landscaping
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 6/14/2019

Located in the San Francisco Bay Area, Pacifica Senior Living Oakland Heights offers a full spectrum of independent living, assisted living & memory care services administered by a trained, caring and experienced staff. Would you like to join us for a short term stay? We also offer respite care. We are proud of the outstanding reputation we’ve earned in the Bay Area, a reputation built on strong values, a solid work ethic and the best care and outside medical services available. See our Facebook page for real time updates at our community!
By: Lucie Pacifica     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

Posted On: 5/29/2019

By: Carol Reeves     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

So many stars! Fabulous; thank you!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Meal today (Easter) was great. Good food. Everyone cheerful. Good organization.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

I have lived in this community for five years.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

I love the ambiance of the living spaces - so much like a home. The buffet for Easter was very nice. The staff are very nice and most considerate.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 4/22/2019

Review of Pacifica Senior Living

My parents live here and their apartment is lovely. The holiday meals are excellent as well.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Great meal for Easter! Great people! The community and facilities are really great.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Oakland Heights!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Lovely Easter buffet. [Name removed] is a great chef. [Name removed] is an excellent server as is [name removed] and [name removed] and [name removed].
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

Posted On: 4/22/2019

Review of Pacifica Senior Living

The dinner buffet was very good and employees were friendly and helpful - enjoyed being with my family.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

Posted On: 4/22/2019

Review of Pacifica Senior Living

A great feeling of community. Many things to do. Friendly and helpful staff, good food. Four stars, not five because they need more staff. Also, really bad cell phone reception
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Very nice. Staff is pleasant cheerful and so helpful, but had trouble with the hoist. More training might have helped.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

Posted On: 4/22/2019

Review of Pacifica Senior Living

The facility has a variety of living arrangements. The property looks very clean. We visited for Easter brunch and the food was delicious!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Very beautiful community. [Name removed] was very great answering our questions.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 4/22/2019

Review of Pacifica Senior Living

Good food, good company, beautiful facility. Could use larger staff
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 4/22/2019

Review of Pacifica Senior Living

Excellent community. [Name removed] gave me a great tour after our brunch with our grandpa. The buffet was very good too.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Pleasant and friendly people, attentive to the people in their care. Facility is clean and comfortable. Limited parking is the only discomfort.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

[Name removed], my mother in law has been here in the memory care facility. The care has been excellent and the staff very conscientious.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

We are looking forward to visiting our family friend here. We love the facility, which is warm and inviting and the people have all been friendly and welcoming as well.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/22/2019

Review of Pacifica Senior Living

I love it here
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/22/2019

Review of Pacifica Senior Living

We came for Easter lunch. The food is excellent and there is lots of it. The staff is caring and friendly. We are very happy!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 4/22/2019

Review of Pacifica Senior Living

Came to the brunch today to visit my grandfather. Beautiful place and good food.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

Posted On: 4/12/2019

I visited this facility

Pacifica Senior Living Oakland Heights was great. The staff during the tour was fantastic. Everything looked adequate. It was the best place that we saw out of four locations. They had activities and my uncle has gone there two times as a guest and participant.
By: Randy     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

Posted On: 4/2/2019

Review of Pacifica Senior Living

[Name removed] provided excellent presentations, answered questions and walked us thought the orientation and intake.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 4/2/2019

Review of Pacifica Senior Living

[Name removed] did a wonderful job giving us the tour and helping with the myriad of paperwork
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 4/2/2019

Review of Pacifica Senior Living

[Name removed] was very friendly and helpful finding the right apartment. Love the grounds and had a homey feel. All the staff were great to work with.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Oakland Heights!

Posted On: 4/2/2019

Review of Pacifica Senior Living

Warm welcome as I came through the main door. I was greeted with a smile and given a tour of facility. [Name removed] was incredibly knowledgeable about the facility and offers. I was shown several units in my particular range of interest and if I had to make a decision today I would move my mother here today. Very impressive program! [Name removed] definitely went above and beyond. I am very grateful.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 3/30/2019

Teresa Peixoto did a wonderful job givin...

Teresa Peixoto did a wonderful job giving us the tour and helping with the myriad paperwork.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials