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Reviews for Pacifica Senior Living Oakland Heights

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5 out of 5 stars
Posted On: 5/1/2022

I visited this facility

We toured Pacifica Senior Living Oakland Heights. I like the whole feel of the place. There are a lot of common areas. It has all the services and amenities that my mother-in-law needs. It's beautiful ground. It has some grassy areas. The staff is very friendly. The tour guide, which is the sales director, has been very personable and friendly, telling us what it is. She just tells me like it is. We needed onsite medical. They have doctors and nurses on site that can first evaluate, look, and maybe even treat if it is not a major problem, so we like that. If an emergency comes, there's someone there to come and evaluate, so that's a very good thing. They also contract with people to do rehab, so there are physical therapists and occupational therapists on site. They have a hair salon there so I don't have to bring my mother-in-law to go out and get a haircut, just make an appointment. Of course, with these things, you have to pay extra fees, but the facility accommodates all these things. The place has a library, a billiards room, and a movie theater. And it's a gated community, so not like everybody can just walk in, you have to go through a gate with a code.
By: Reviewer#RD042522a     Verified Resident
Source: CARING Read Property Manager's Response

5 out of 5 stars
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Posted On: 12/7/2021

Filled with Energy and Warmth

My sister and I visited my brother, who lives in Pacifica, for three days. We found the facility to be filled with energy and warmth. The residents and staff seemed to enjoy each other's company and genuinely cared for each other. The facility itself has numerous spacious public spaces - a library, billiards room, theater, exercise room and chapel. It is a gated community with lovely grounds and walking paths. His apartment was warm, neat and clean. The staff and residents knew my brother by name and stopped to chat with us and introduce themselves. In addition, several of the residents joined us for breakfast each day. We felt so much better knowing our brother was in a safe environment surrounded by warm and caring people.
By: Barbara Morrow     Verified Resident
Source: Property Site Read Property Manager's Response

5 out of 5 stars
Posted On: 11/15/2021

This community is so unique. Has everything. Skilled, memory care, assisted, and independent living. Ruth the executive director loves her staff, residents, and families. Thank you for the care you give everyone.
By: Suzanna Trompczynski     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 11/15/2021

This community is so unique. Has everything. Skilled, memory care, assisted, and independent living. Ruth the executive director loves her staff, residents, and families. Thank you for the care you give everyone.
By: Suzanna Trompczynski     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/21/2021

I visited this facility

We visited Pacifica Senior Living Oakland Heights. It was nice, it was clean, and it was close to where our families are located. We're looking to go back and look into a bundle like a detached apartment or townhouse that they have. The person was nice, and the director we met with was good. Memory care and primary care are all we looked at. They have everything there, and they have full amenities. The thing that stood out to most for us was how close it was to where all our families are living, so that's one of the major things we're looking at. We saw the dining facilities and they were impressive and upgraded. They said they had activities in memory care. The room was a little dissatisfying, it was small, and it looked like a little hospital room. It's very plain, but I'm sure we would have to decorate the room for my older sister.
By: Terry     Verified Resident
Source: CARING Read Property Manager's Response

Hi Terry, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

5 out of 5 stars
Posted On: 9/15/2021

Authenticity can't be faked - it shows. I'm very impressed with Pacifica Oakland Heights. Pacifica is what it says it is. The mood in the Dementia Care facility is light and warm. In the exercise class, two of the residents are going through the steps with a smile and a sense of humor. When you walk into any room, the residents turn their faces toward you, like they expect to have a conversations. And they do. The staff is always saying, "Hi Miss [name removed]," "Hi [name removed], did you have a good walk?" Everyone's story is listened to. "Your dad is here today? Where? Over by the bench? I see him!" The residents seem genuinely emotionally healthy. I chose a good place for my Mom.
By: Galen C     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

5 out of 5 stars
Posted On: 9/13/2021

Fantastic Director!

My father has thrived under the leadership of [name removed], the Director of the Pacifica in Oakland, CA. I am so impressed with the friendship she has with my father and all that she's been able to do to improve his quality of life. It's true peace of mind to be able to receive a quick response whenever I call/email her. [name removed] staff & care givers interact with my father so wonderfully, and he's happy. My father has lived at the Oakland Pacifica for more than 10 years, and it's still such a blessing that my family found Pacifica when we did!
By: [email protected]     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hi [email protected], thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!

5 out of 5 stars
Posted On: 9/10/2021

charming residence and welcoming staff

my loved one just became a resident at Pacifica. Our first impression was that of happiness, fun, and uplifting. Besides being welcoming of my dog, the staff made you feel at home. definitely a place you can feel safe leaving your loved ones.
By: kurt     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 9/10/2021

my review

My loved one has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff. The activities and socially engaging atmosphere is perfect.
By: brent     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 9/10/2021

excellent memory care facility

My grandmother has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff. The activities and socially engaging atmosphere is perfect.
By: brent     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hi Brent, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!

5 out of 5 stars
Posted On: 9/8/2021

I really like the activities they are wonderful. I like the people that work here - very nice people. I pray for all the people that work here every night.
By: Carol D     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 9/1/2021

Excellent Memory Care Facility

My grandmother has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff, the activities and socially engaging atmosphere is perfect.
By: Brent Davidson     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 9/1/2021

Charming residence and welcoming staff

My Grandmother just became a resident at Pacifica, Our first impression were that of happiness, fun, and uplifting Besides being welcoming of our dog, the staff made you feel at home. Definitely a place you can feel safe leaving your loved ones.
By: Kurt Davidson     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 9/1/2021

I lived in this community

Dedicated, good Matured staff. consisted effect to add & maintain a very wide list of residents, Great activities, Staff good at resident feedback re service provided, excellent laundry services.
By: Seymon Hersh     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 8/26/2021

If you're looking for a safe, clean, well-staffed and compassionate facility for your aging love one, look no further than Pacifica Senior Living-Oakland Heights. My MIL was here for almost 4 years until she passed away last month and I must say, the staff here are absolutely wonderful!...Very caring, great communication, clean rooms and facility and just an overall good and healthy environment. I would recommend/encourage anyone who's looking for a safe and loving environment, to look no further than Pacifica Senior Living-Oakland Heights...You won't be disappointed!!
By: Lady T.     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Lady T., thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 8/25/2021

Pacifica Senior living Oakland Heights a little hidden jewel .As you enter the wrought iron doors you feel a sense of welcome.The staff are very friendly always have a smile on their faces,I have worked here for 35 years ,Come by for a tour and see for yourself
By: Elizabeth A. Tarango     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

I lived in this community

My daughter found this place for me she visited other communities, however, this was the best. She was right, I Love Pacifica, I love the activities food, service, Employees, and happy hour + Sunday Brunch
By: Carol DeBardeleben     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

My loved one lived in this at this community

I met a really nice man here. I also met a really great Girl here also. I have Ruth she is my best friend. i just love it here The food is great. I met mary metomnon here she is really great + Gal, I newer thought + I'd be this happy
By: Sherry Cheesman     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

I lived in this community

I appreciate the committed employees and delightful employees. I have medical conductors that other communities would not accept and Pacifica accepted me. couldn't be happier.
By: George Smith     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

I lived in this community

Best place for a person like me. Good place for a new person just moving here. The people that work here are nice.
By: Richard baugh     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

My loved one lived in this at this community

My uncle Frank transfer from another facility. They asked us to leave because of his behaviors in their Memory Care Unit, It was obvious He was miserable how things have changed since moving to Pacifica! No more behavior issues, Because ebony The entire team got to know my uncle and understand how to work with. He is a Happy soul now
By: NUNU Roxberry     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

I lived in this community

I LOVE living in Pacifica Oakland Heights! I moved in 2 Months ago & can't tell you how happy I am. In my past life I taught customer service & I've been delighted to home. Excellent customer service from the top down! The residents are friendly & fun, the staff is excellent. I'm so happy that this was my retirement choice & new home. I loved it!
By: Prospects     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

My loved one lived in this at this community

My aunt has lived here close to a years. She is always telling the family how much she loves living at Pacifica in Oakland. My aunt Loves all the activities and is a social butterfly. Thank you Pacifica for being her 2nd family!
By: Elizabeth J. Hernandez     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
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Posted On: 8/21/2021

I toured this commuity

I toured this community and KIKI was amazing! Her enthusiasm and warmth made me feel at last with my decision. I'm very happy that we will be part of the Pacifica family
By: Priscilla Vones     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 8/21/2021

Ruth Ocon, the Executive Director, is wonderful! I have been providing Notary services to Pacifica's residents for more than 5 years. She and the staff at Reception always welcome me with a smile and recognition although i only stop by perhaps 2x/year. They are incredibly flexible, able, and willing to assist their residents and me when we need to adjust location or conditions of work due to the innumerable challenges their seniors face on a daily basis. The main floor of the facility with its library, visiting piano player and more add a special charm.
By: Tara Williams     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 8/18/2021

Superb. Friendly, capable staff. The residents look happy and emotionally healthy, social, kind to each other.
By: Fallen Leaf     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Fallen Leaf, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 8/17/2021

Finding the right place for a love one can be a challenging decision. I am so glad that we were able to meet with their Executive Director Ruth Ocon. She came to our facility to do an assessment of the patient who we were seeking placement for and she made it so simple and easy for not only the family but for the facility. I know our patient is going to a wonderful place with caring people.
By: Fabiola Garcia     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 8/17/2021

Finding the right place for a love one can be a challenging decision. I am so glad that we were able to meet with their Executive Director Ruth Ocon. She came to our facility to do an assessment of the patient who we were seeking placement for and she made it so simple and easy for not only the family but for the facility. I know our patient is going to a wonderful place with caring people.
By: Fabiola Garcia     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 8/15/2021

I've been work here at Pacifica Senior living Oakland hights for two years, I love working with our residents . The food here has changed dramatically the residents love eating in the dining room, I've gotten lots of compliments on our water fountain in the garden. I'm glad to be here I look forward to the up coming years to create more positive changes.
By: Stellar Rider     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Stellar Rider, Thank you so much for your positive review, it means so much to us to hear this and we know that you are an integral part our Pacifica family and senior living community. Your dedication and thoughtfulness to our residents and their families is evident and excellent care from all employees paramount. Would you please leave your positive review on our Glassdoor page? Here is the link to leave your review: bit.ly/GlassdoorPacifica

5 out of 5 stars
Posted On: 8/4/2021

I was here visiting my Tia awhile back and I can’t say enough good things about this place! I can’t believe there’s this charming hidden oasis in the middle of Oakland. All of the staff are excellent and the food is delicious. I definitely recommend this place if you want your family to be in a welcoming and homey environment.
By: Christina Marie     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Christina Marie, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 7/23/2021

I am a friend or relative of a current/past resident

Selecting a good facility at a reasonable price isn't easy! It took a couple of visits to this lovely facility, and multiple conversations with the friendly, helpful Exec. Dir. before we made the final choice. In addition to the tour, I had the opportunity to eat two of their delicious meals with my loved one who requires assisted living. Everyone was helpful and friendly and I wouldn't have minded moving in myself!
By: Best Friend Lynn     Verified Resident
Source: CARING Read Property Manager's Response

Hi Christina Marie, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 7/23/2021

I am a friend or relative of a current/past resident

Pacifica Senior Living is amazing. The management and staff really go above and beyond. They are embracing Carolyn and making her a part of their lives. They are using her dining table for everyone to share, just outside her door. Whatever she needed, they got it for her. Carolyn’s room is small but adequate!
By: Elta Shaw     Verified Resident
Source: CARING Read Property Manager's Response

Hi Christina Marie, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 7/19/2021

I am a friend or relative of a current/past resident

The staff are very dedicated to the general welfare of all the residents by creating a great sense community with various activities - such as weekly social events and movies, etc. The food is solid - healthy and varied. The dining room is really a restaurant with table service. The grounds are well maintained with flowers blooming all year-round - the roses gardens are a favorite as are the flowering trees. My father's cottage is charming - spacious and well appointed.
By: Quentin Falconer     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/18/2021

I am a friend or relative of a current/past resident

Amazing grounds, friendly staff. They try to help the residents keep up their spirits during the pandemic in all sorts of small ways. Ruth is extremely patient with my father. Many activities which Will hopefully come online this year as the pandemic recedes.
By: Isaac Cheng     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/16/2021

I visited this facility

My family member arrived in poor physical health and needed quite a bit of assistance. Within a few months, due to the good food and responsive caring staff and consistent care, his physical and mental state is much improved. The staff really responds to questions and requests. I appreciate their help so much. The facility is comfortable and clean and attractive and the food is really good.
By: Ninagreen     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/16/2021

I am a friend or relative of a current/past resident

My 93+ year old mother has been in lndependent Living at Pacifica Oakland for almost 8 years. SHE LOVES HER APARTMENT. It has plenty of storage space and really makes her feel safe and secure. She adjusted well, primarily because the move was her choice. Her interactions with staff are good because she is a reasonable woman and willing to compromise on most things. She enjoys the arts/crafts programs, movies, lectures, and has made a group of friends who meet every week old-fashioned salon-style. The Pacifica bus to Kaiser allows her to take herself to doctor appointments on her own, which is wonderful.
By: MelBat     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/16/2021

I am a friend or relative of a current/past resident

We moved my mother in law into one of the cottages about 3 years ago. She lived indecently without supervised care, but was able to enjoy 3 meals a day and activities. She had a fridge, microwave and front and back porch. We'd drop off light groceries once a week and made arrangements for outside housekeeping. She washed her clothes on site. She eventually transitioned into memory care, but had developed releationships with staff that eased that transition
By: Tom the son in law     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/16/2021

I am a friend or relative of a current/past resident

My 93+ year old mother has been in lndependent Living at Pacifica Oakland for almost 8 years. SHE LOVES HER APARTMENT. It has plenty of storage space and really makes her feel safe and secure. She adjusted well, primarily because the move was her choice. Her interactions with staff are good because she is a reasonable woman and willing to compromise on most things. She enjoys the arts/crafts programs, movies, lectures, and has made a group of friends who meet every week old-fashioned salon-style. The Pacifica bus to Kaiser allows her to take herself to doctor appointments on her own, which is wonderful.
By: MelBat     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/16/2021

I am a friend or relative of a current/past resident

We moved my mother in law into one of the cottages about 3 years ago. She lived indecently without supervised care, but was able to enjoy 3 meals a day and activities. She had a fridge, microwave and front and back porch. We'd drop off light groceries once a week and made arrangements for outside housekeeping. She washed her clothes on site. She eventually transitioned into memory care, but had developed releationships with staff that eased that transition
By: Tom the son in law     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/15/2021

I am a friend or relative of a current/past resident

I have a family member who lives at this facility, and they're very happy here. The friendly staff are always helpful, and they tell me they really enjoy the food and activties. Very beautiful building.
By: Felipe Hernandez     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/15/2021

I am a friend or relative of a current/past resident

I have a family member who lives at this facility, and they're very happy here. The friendly staff are always helpful, and they tell me they really enjoy the food and activties. Very beautiful building.
By: Felipe Hernandez     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 7/14/2021

I am/was a resident of this facility

We've lived here 3 years. We find the accommodations we live in, the apartment, 2-bed/2-bath, with sitting room and so forth is very comfortable. We have a little deck and the property is beautifully landscaped. In our area we have some roses and in-season azaleas. Lots of roses and quite beautiful flowers. Our apartment is relatively modern. We're in the Salem Woods building. Has a kitchen. The food is ok. It's nourishing, there's plenty of it. You live in an institution with 100+ people; it's not like going to hotel. There are plenty of activities. There's music, art, puzzles, history, walking outdoors. All kinds of activities. You can do it or not. The activities are good. I do some; others I don't. They have a bus that will take you to the doctor. The same bus will take you shopping. They offer amenities, excursions, such as a drive to the Port of Oakland, or to the observatory in the hills. For people who have a car, there's parking (garage and street). My daughters come over; there's handicapped parking. When I first came here, I had 2-3 good caregivers who were really helpful to me.
By: BCiviello     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

5 out of 5 stars
Posted On: 7/14/2021

I am/was a resident of this facility

I'm a resident of Pacifica Senior Living Oakland Heights. It is a very nice facility. The people here are very helpful and friendly. The director is a woman named Ruth, and she's terrific. At least every second day, in the dining room, she'll go table to table and will ask people how they're doing it and if there's anything she needs to correct and stuff like that. The food is very, very good. If you get to eat lunch and dinner, you get a set meal, but if you don't want it, there are lots of alternatives from salads, hotdogs, cheeseburgers, egg salad, tuna salad, and sandwiches. It's very good. You can find something you want every day. The other residents are very nice. I'm friends with several of them. I eat breakfast with one person, lunch and dinner with another, and it is very pleasant. I would recommend this strongly. The staff is excellent. I don't really get engaged in any activities they have. They don't really interest me. They have a movie every night, usually just Saturday nights, but starting soon there'll be nightly and that'll be nice. I enjoy going to the movies. I don't want to be involved in spelling bees or bean tosses or stuff like that. The activities are geared for people more handicapped. The activities are sort of silly. My friend reads her poetry, but none of that stuff interests me. I just like being here. I like the food, I like the movies, and I like the staff a lot. I like it here a lot. I'm very happy that I chose this place, and people tell me it's really the best facility in Oakland, so I'm happy I'm here.
By: Dennis R.     Verified Resident
Source: CARING Read Property Manager's Response

Hello Dennis R., thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

5 out of 5 stars
Posted On: 7/14/2021

I am a current client of this provider

Ruth, Josie, Rodney, Bebe, and the entire staff are so friendly. My husband Wally and I love the beautiful unique grounds and property. We also love the diversity of all the residents.
By: Happy Carol & Wally     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/oakland/pacifica-senior-living-oakland-heights/index.aspx). Please feel free to contact with any and all questions, (510) 255-2108. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 7/1/2021

I am a friend or relative of a current/past resident

My 88 year old father started in respite care in early June following a short stint at the hospital and is transitioning to be a full time resident. While he was able to live alone up until recently, the day-to-day hassle of meal prep, social isolation, distance from immediate family and decreasing sure footedness, it was time to make a change, which he welcomed. I cannot praise enough the tremendous help we received from the executive director. Her positivity and unwavering commitment in guiding us through a time-critical situation was simply amazing. She is tireless and was always quick to return calls or text messages to answer any questions or concerns we had. While the facility is older, it's beautifully maintained and filled with a lot of craftsman detail and charm. The staff is very friendly and attentive and they went out of their way to introduce my father to the residents. This was a very welcome benefit following more than a year in Covid isolation at his home. There is a spectrum of people at Pacifica, many needing little to no assistance while others with clear memory care needs. It's also quite ethnically diverse, which for us being from the Bay Area was a huge plus. Most importantly, my father always seems content and happy and is enjoying his new surroundings.
By: CodaKev     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words.

5 out of 5 stars
Posted On: 6/26/2021

I am/was a resident of this facility

I'm in Pacifica Senior Living Oakland Heights assisted living, but I get absolutely no assistance. I was living in independent and when my husband passed, I moved over into the assisted. I gave up an apartment for a room, so I moved from an apartment to a room, which I'm in now just for me. I'm satisfied with my room and I'm satisfied that I get no assistance. I'm happy with the living condition. I have a large room, large enough to accommodate my bedroom set and I have a full bedroom set, two dressers, a twin bed and two end tables. I also have a drop leaf dining room table all in this one room. I also have a little sofa and a cabinet. I have a lot of furniture in here, but I still have room. That's eight pieces plus a glider chair, and it's still not overcrowded. It's very nice size, and I also have a nice view out of my big window. It overlooks a nice garden and it overlooks the driveway that leads into the garage. I like my view. I'm happy and satisfied. I don't use any assistance. I only get housekeeping. I have a housekeeper come in one day a week. That's the only part of the staff that I use. Other than that, I'm independent. I do everything for myself, but the staff is very pleasant. The food is good and well balanced. I participate in many of the activities like the brain games. We have a well-equipped gym here and I use it three days a week, Mondays, Wednesdays and Fridays. I do strength training, I ride the bicycle for three miles without stopping, and I use the stepper machine. I use these things without fail because I know if I stop using them, I will go downhill, and I'm 97 years old. At the moment, we don't have an activity person, but we do joyrides.
By: Sadie     Verified Resident
Source: CARING Read Property Manager's Response

Hi Sadie, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

5 out of 5 stars
Posted On: 5/25/2021

I visited this facility

Pacifica Senior Living Oakland Heights was wonderful. Scott took me around and it was great. I liked all the apartments very much, and the dining room looked very nice. The setting was beautiful because it was very woodsy, green, and very lovely. I was very impressed by the amount of closet spaces in the rooms as well. However, I do a lot of painting and artwork, and the space for art is very limited there, so that's a concern for me. I really wanted them to somehow accommodate and have more space for artists to do their work, where we could store our easels, take it out, and work. Also, I hope they could have a driver that could drive the individuals to where they needed to go. With COVID, there's not as much activity going on, but I saw that they were getting ready to show a movie. It's a lovely environment, and it didn't feel at all institutional to me. Scott, the public relations person who took me around was wonderful, and then Aisis, the woman who greeted me, was wonderful too.
By: Paula     Verified Resident
Source: CARING Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/29/2021

I visited this facility

The staff is very attentive, helpful, and courteous. For Respite care, their cost is considerably lower than other homes.
By: Howard     Verified Resident
Source: CARING Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/25/2021

While I’ve only worked at Pacifica for a couple of months, I have found that the employees are so loving and attentive to the residents. I’ve seen the way a lot of our staff acts around the residents and see how many, very much like myself, have fallen in love with the residents to the point where we treat them like family. Overall the ambiance of the place is welcoming and friendly.
By: Yesica Barragan     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/25/2021

I am/was a resident of this facility

Please know how absolutely delighted I am with my aunt Hilde's experience at Pacifica. I'm in awe of the staff and the tender loving and compassionate care she is shown. She's made a remarkable adjustment (when she lived independently until just 9 months ago) to her new surroundings. I credit your fine staff with making her feel welcomed and they "get" her. I can always count on your front desk staff to help me with anything I need. They are friendly and supportive. I am always greeted by staff even though they don't know me, with a hello and a smile. Given that I am so far away, I sleep at night knowing that my aunt Hilde is in competent and caring hands. Pacifica was truly the right choice for her and me. Thank you and your staff for making her days calm and peaceful.
By: Stephany     Verified Resident
Source: CARING Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/15/2021

The staff, especially Josie, are beyond helpful in every way. Cannot say enough good about them all!
By: joenvygi     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/14/2021

I've been working at Pacifica Senior Living for 3 years now, and i still wake up everyday excited to come to work! The residents are amazing and the staff are incredible. Especially during this difficult time the staff go above and beyond to make sure everyone is happy and taken care of. Our activities department does a wonderful job to make sure residents are not bored and go room to room with the activities cart with different games or things to do or they go around with snacks and drinks. Overall i love my job here. This is my passion, this is what i was meant to do!
By: Josie Hernandez     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/14/2021

Thankful for Imani the Activities Director . She has come in and completely turn around our activities department... The residents and staff love her. Definitely a great addition to the team.
By: Ebony Foy     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/14/2021

Review of Pacifica Senior Living Oakland Heights

Thank you so much for taking care of [name removed]. I was so nervous about the stay but it worked out well. We will be picking her up tomorrow around noon to bring her back home. You guys truly kn...
By: Kyong Regalia     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Paula, I am so glad to hear you enjoyed your visit. Yes, during Covid activates were limited due to Department of Health restrictions and us wanting to keep our residents healthy and safe. Now that things have opened up, you will find we have lots of activities! One of your concerns was there was nowhere to put your art supplies, but I would love to show you on your next visit a storage area I can offer you to store them that is would be easily accessible anytime. I am sorry I did not get to meet you when you tour, but would love to invite you back to have another tour and lunch with me. uth Ocon Executive Director Pacifica Senior Living Oakland Heights 2361 East 29th Street Oakland CA. 94606

5 out of 5 stars
Posted On: 1/13/2021

Everything is overall amazing! The staff are very helpful and they really put love into their work. Management is also spectacular, they put pride into everything they do. The entire facility is just awesome!
By: Mikaia Cole     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Mikaia, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 1/8/2021

Excellent place to work, great coworkers wouldn't think of any other place to work.
By: ESTHER SOWAH     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Mikaia, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 1/7/2021

Pacifica Oakland Heights is a wonderful community! The residents are so nice and welcoming. The staff is wonderful and super sweet to the residents and family!
By: Imani James     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Mikaia, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Google. We hope to see you again soon!

5 out of 5 stars
Posted On: 1/7/2021

By: Charlene Miller     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate it. We look forward to seeing you around the community and hope that you have a wonderful day!

5 out of 5 stars
Posted On: 1/7/2021

The staff here are absolutely amazing. Their activity department keeps the residents involved and busy with a variety of activities. I would definitely recommend this specific community.
By: James Jacobs     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate it. We look forward to seeing you around the community and hope that you have a wonderful day!

5 out of 5 stars
Posted On: 1/6/2021

Great vibe and very friendly when you walk in. Place has all levels of care for your loved ones. Residents are happy and so are the staff. Beautiful 5 acre property! UPDATE: with the scary uncertain times, the staff here has remained incredible and vigilant in caring for the residents. Safety measures are put into place and followed. Staff makes it a mission to keep the place safe for their residents. Great place to be!
By: Bebe Phothyrath     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Bebe, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5 out of 5 stars
Posted On: 10/6/2020

Review of Pacifica Senior Living Oakland Heights

Some great things about their facility. It is a mix environment inside and outside. The staff are helpful and we get three nutritious meals a day and often get treats. As a retiree, I am active her...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

5 out of 5 stars
Posted On: 9/30/2020

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By: ????? ?????     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

5 out of 5 stars
Posted On: 9/25/2020

Review of Pacifica Senior Living Oakland

When deciding which senior living community I wanted to live in there were many factors to consider. [name removed] introduced Pacifica and interest all of my individual and personal needs. [name r...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.

5 out of 5 stars
Posted On: 9/25/2020

Review of Pacifica Senior Living Oakland

We chose Pacifica Senior because of [names removed]. We were made to feel safe and we connected the best there and feel that Pacifica Oakland Heights is a tremendous place.
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/24/2020

Review of Pacifica Senior Living Oakland Heights

While it has only been one week since my dad has been a resident, I've found the staff to be friendly, attentive, and communicate well. The property itself is well maintained and the ambiance is on...
By: Matthew McLoone     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
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Posted On: 9/16/2020

Review of Pacifica Senior Living Oakland Heights

While it has only been one week since my dad has been a resident, I've found the staff to be friendly, attentive and communicating well. The property itself is well maintained and the ambience is one of an old world hotel as opposed to the dreaded institutional look. They also put a lot of effort into making the food exceptionally appealing.
By: Mathew M Loone     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/16/2020

While it has only been one week since my...

While it has only been one week since my dad has been a resident, I've found the staff to be friendly, attentive and communicating well. The property itself is well maintained and the ambience is one of an old world hotel as opposed to the dreaded institutional look. They also put a lot of effort into making the food exceptionally appealing.
By: M M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
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Posted On: 7/8/2020

Love

The Director and his Staff of Nurses are amazing. They not only took care of my Dad but they also took care of me. I love everyone there. You could not ask for a better place to have your love one. Everyone did there job above and beyond. I cant say enough good things about them, because I would never stop writing. If anyone needs a place to go or put there love one don't even hesitate just do it.
By: Helen     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
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Posted On: 6/1/2020

Review of Pacifica Senior Living Oakland Heights

When deciding which senior living community I wanted to live in there were many factors to consider. Wandah introduced Pacifica and interest all of my individual and personal needs. Wandah was professional knowledgeable and personal-able. I am looking to residing at Pacifica.
By: Carol Yuonne Persons - Turner     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 6/1/2020

A great place for mom

After visiting around 8 other communities, I ultimately chose Pacifica because of the staff. The grounds of the community are great, however the care giving staff is amazing. They went above and be...
By: Anthony     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Anonymous! We're so happy we were able to help you out! Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 5/13/2020

Pacifica Oakland Hts is an amazing community , I was blown away how luxurious looking the community is and on top of that the staff is exceptional. There was an instant bond between myself, my dad and the staff. Thank you for making this move easy. XOXO
By: Jennifer Heldoorn     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.

5 out of 5 stars
Posted On: 5/13/2020

Mother receives excellent care here

The community is very clean, and they keep my mother very clean as well. Keep very good track of her clothes. At her past community, the staff would lose her clothes a lot, which does not happen a...
By: Roberto     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.

5 out of 5 stars
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Posted On: 5/8/2020

Review of Pacifica Senior Living Oakland Heights

It has been a pleasure working with you and Laura as she resumed her search for housing options that originally begin on November 25 2018. I continue to follow up with Laura who patiently waited for the perfect apartment which was under construction in February 2019. She stated that she would love an apartment that allow her to enjoy gardening / painting and especially love having a fireplace! I confirmed availability with you on April 22nd and you stated you had a 2BR available until her perfect choice becomes available. Laura was agreeable in taking advantage of disability and stated she would be moving forward with Pacifica Oakland heights. I so appreciate your helping Laura complete the necessary paperwork required for moving in such a short period of time. I understand that another cottage apartment with fireplace became available during this process which she loves! Congratulations on the move in and looking forward to having another wonderful family for you very soon. you truly went above and beyond with Laura to make Pacifica Oakland heights a 5 star property!!
By: Anelle Travis     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.

5 out of 5 stars
Posted On: 4/27/2020

Review of Pacifica Senior Living Oakland Heights

The marketing director gave me a tour of the premises and two available cottages to rent as a prospective resident. I am very impressed w/ this independent senior living facility in terms of staff,...
By: Victor A. Wakh     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
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Posted On: 4/24/2020

Review of Pacifica Senior Living Oakland Heights

The marketing director gave us a tour of the premises and two available cottages to rent as a prospective resident. I am very impressed with this independent senior living facility in terms of staff , especially Jason and Wanda, the marketing director. The setting is peaceful, the small lawns, garden beds and tranquility of lawn. As one resident told me sitting in her wheel chair, looking up at the waves his face: "The umbrella of God".
By: Vutna Walsh     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
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Posted On: 4/24/2020

Review of Pacifica Senior Living Oakland Heights

Some great things about their facility. It is a mix environment inside and outside. The staff are helpful and we get three nutritious meals a day and often get treats. As a retiree, I am active here mentally, physically and spiritually. There are activities I can participate in, an exercise room, live entertainment and church service. Also being here I am still connected with the outside community through joy rides, doctor's appointment, shopping, concerts and other outings we are taken to. During this time of Covid 19, I feel safe because of the precautions that are taking place.
By: Sadie Williams     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
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Posted On: 4/24/2020

Review of Pacifica Senior Living Oakland Heights

By: Sadie Williams     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
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Posted On: 4/23/2020

Review of Pacifica Senior Living Oakland Heights

This place is very nice , the people are nice too.
By: Margaret Cheng     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
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Posted On: 4/23/2020

Review of Pacifica Senior Living Oakland Heights

The Leavite says that he is perfectly comfortable at Pacifica! He's like the good and the margeritas are very good.
By: Jack Leavite     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
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Posted On: 4/23/2020

Review of Pacifica Senior Living Oakland Heights

We chose Pacifica Senior because of Wandah Parents, Jesse Schultz and Fred Harman. We were made to feel safe and we connected the best there and feel that Pacifica Oakland Heights is a tremendous place.
By: Judith Moore     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 4/23/2020

We chose Pacifica Senior because of Wand...

We chose Pacifica Senior because of Wandah Parents, Jesse Schultz and Fred Harman. We were made to feel safe and we connected the best there and feel that Pacifica Oakland Heights is a tremendous place.
By: J M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 4/23/2020

This place is very nice , the people are...

This place is very nice , the people are nice too.
By: M C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Location:
Posted On: 3/19/2020

Edit fats

How can we revise our phone numbers and address?
By: Richard Baugh     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Location:
Posted On: 3/19/2020

Edit fats

How can we revise our phone numbers and address?
By: Richard Baugh     Verified Resident
Source: Property Site Read Property Manager's Response

Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/23/2019

On 12/21/2019 you gave us this review: 5.0 /5 I toured Pacifica Senior Living facility with my mom; I'm very impressed with the staff and sense of family. The staff is affectionate and hospitable. Ruth Ocon, the Marketing Relations Director, has a compassionate relationships with Pacifica residence. We look forward to a lasting friendship.
By: Verdette Wilkins     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/21/2019

Excellent service and warm inviting atom...

Excellent service and warm inviting atomosphere. Great Baklava too!
By: T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/21/2019

I have to thank Janet and Ruth. Able to ...

I have to thank Janet and Ruth. Able to get my mom into this place within 2 days time due to my mom being discharged from Kaiser. My mom had been here for a couple of weeks, she loves this place and everyone is so nice to her and keep an eye on her. So I LOVE that too! Thank you!!
By: J L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/21/2019

Christmas dinner was excellent! Staff is...

Christmas dinner was excellent! Staff is very helpful and friendly!
By: W H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/21/2019

The holiday dinner was fabulous, our com...

The holiday dinner was fabulous, our compliments to the chef!!
By: F D     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/21/2019

Everything is great, The food, the helpe...

Everything is great, The food, the helpers the staff generally and the entertainment. I love living here and calling many my friends.
By: D R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/21/2019

The community is excellent: good food, w...

The community is excellent: good food, wonderful friendly staff, big grounds.
By: I L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 12/7/2019

Tyrone Gordon Thanks you for an extraord...

Tyrone Gordon Thanks you for an extraordinary meal. Compliments to the chef and the desserts are delicious also.
By: T G     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 11/23/2019

Friendly, good food, nice places to sit ...

Friendly, good food, nice places to sit and visit. My friend has a nice unit and fits in nicely.
By: M T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 11/23/2019

The staff is so accommodating and kind. ...

The staff is so accommodating and kind. The facilities are homey and comfortable and well decorated. There are always lots of activities and things to do. We are happy we chose this site.
By: J E     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 11/23/2019

The tour was fantastic, Ruth the host is...

The tour was fantastic, Ruth the host is beyond great from the very beginning. I feel it would be a great place for my mom.
By: K L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 11/23/2019

The people who work here from the top do...

The people who work here from the top down are the greatest!
By: J V     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 11/23/2019

The place is great thanks

The place is great thanks
By: V V     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/14/2019

I visited this facility

I toured Pacifica Senior Living Oakland Heights. It was alright, but it was a little older, and not updated. The rooms were not really clean, it wasn't dirty, but it wasn't up to par. It was okay, and the staff was very friendly, very knowledgeable. It just gave me a dreary kind of feeling, and it wasn't a happy setting to me. It needs to be upgraded.
By: Cheryl     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/10/2019

Excellent ambiance, nice staff, beautifu...

Excellent ambiance, nice staff, beautiful location, great food and wonderful activities. Director of Marketing is terrific and helpful.
By: C K     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/6/2019

Ruth has been awesome! Patience and empa...

Ruth has been awesome! Patience and empathy was incredible
By: G F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/6/2019

Ruth has been awesome! Patience and empa...

Ruth has been awesome! Patience and empathy was incredible
By: G F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/5/2019

We are so please that we decided to move...

We are so please that we decided to move my mom and then unexpectely another family member to this senior community! The staff has been most helpful and caring during this challenging period
By: S F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/5/2019

From the first day I met Ruth she has la...

From the first day I met Ruth she has laid out the red carpet of service and has been so helpful and accommodating during the tour all the way through the move-in process. She is so delightful! Se is definitely the reason we loved our loved one here.
By: D F     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Verdette Wilkins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 10/2/2019

Review of Pacifica Senior Living

Excellent and caring staff help make my mom feel food about moving from her beloved family home to the Oakland Pacifica community. I feel most appreciative that we selected Pacifica for her care.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 10/1/2019

I visited this facility

Peaceful, resourceful. Clients appear relaxed and able to cheerful. Staff very helpful.
By: Danielle Hayes     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/28/2019

The facility is wonderful and the commun...

The facility is wonderful and the community even better with its mix of gender, age, race and assistance level. The best part is the staff who are so congenial, caring, responsive, interested. Management must make a lot of effort to keep staff happy and engaged. My husband has toured many and stayed in several facilities. This is the best home.
By: J W     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/27/2019

Pacifica is unlike any other senior livi...

Pacifica is unlike any other senior living community. The facilities are well kept and comfortable helping residents and guest feel at home. All of the staff I have encountered have been friendly and extremely helpful.
By: J H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/25/2019

Peaceful, resourceful. Clients appear re...

Peaceful, resourceful. Clients appear relaxed and able to cheerful. Staff very helpful.
By: D H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/25/2019

Excellent and caring staff help make my ...

Excellent and caring staff help make my mom feel good about moving from her beloved family home to the Oakland Pacifica community. I feel more appreciative that we selected Pacifica for her care.
By: S U     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/25/2019

This place is wonderful! It is the peopl...

This place is wonderful! It is the people who work here that make the place. They threat the residence with care. I looked at many places and the turnover at the other places was terrible. Keep your good employees!
By: P C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 9/17/2019

Ruth is absolutely amazing!! With all th...

Ruth is absolutely amazing!! With all the difficult issues that we with Desmond to get him in. Ruth answered all our questions and helped us navigate through all the tough situations. She is always available and will recommend others to Pacifica because of Ruth.
By: J L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Danielle , we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

My father has lived in Pacifica for four years it is a wonderful place the care is exelent the staff are wonderful [name removed] we just adore and my father is loved here!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/oakland/pacifica-senior-living-oakland-heights/index.aspx). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

We very much enjoyed the tour of the facility. [Name removed] is an excellent representative for your company. We appreciated her professionalism and manner very much. She made us feel very welcome.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

Lovely place, very nice, dedicated staff. This would be a nice place to live
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

Thanks for the party, STAFF
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

My visit was very nice and all the employees were very helpful
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

4 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

For birthday celebrations for my Dad, [name removed]. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

4 out of 5 stars
Posted On: 7/31/2019

Review of Pacifica Senior Living

Really a nice facility that takes good care of it's community members. Feels like a home- not too sterile/formal. Nice event for 92nd birthday! Music, great food, well hosted.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

4 out of 5 stars
Posted On: 7/25/2019

Review of Pacifica Assisted Living

Very caring and understanding while losing my dad. Lots of participation with activities. Food is good. Clean.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 7/25/2019

Review of Pacifica Senior Living

My loved ones live or lived at this community. Very nice place, attentive caregivers and always clean and decorated. The food is great and there are plenty activities for your loved on.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

My visit was very nice

My visit was very nice and all the employees were helpful
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

Nice facility

Really a nice facility that takes good care of its community members. Feels like home not too formal. Nice event for birthday. Music, great food, well hosted.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

Thanks for the party

Thanks for the party, staff.
By: Gwendoln Beed     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

Lovely place and dedicated staff

Lovely place. Very nice. Dedicated staff. This would be a nice place to live.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

It is a wonderful place

My father has lived in Pacifica for four years. It is a wonderful place. The care is excellent and the staff is wonderful. My father is loved here.
By: Rob Young     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

Enjoyed the birthday celebration for my dad

Enjoyed the birthday celebration for my dad. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you.
By: Ben Mielke     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 7/17/2019

Enjoyed the tour of the facility

We very much enjoyed the tour of the facility. Ruth is an excellent representative of your company. We appreciated her professionalism and manner very much. She made us feel very welcomed.
By: Robert     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 7/17/2019

Enjoyed the birthday celebration for my ...

Enjoyed the birthday celebration for my dad. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you.
By: B M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 7/17/2019

My father has lived in Pacifica for four...

My father has lived in Pacifica for four years. It is a wonderful place. The care is excellent and the staff is wonderful. My father is loved here.
By: R Y     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 7/17/2019

My visit was very nice and all the emplo...

My visit was very nice and all the employees were helpful.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 7/17/2019

Lovely place. Very nice. Dedicated staff...

Lovely place. Very nice. Dedicated staff. This would be a nice place to live.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
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Posted On: 6/20/2019

Wonderful!

Wonderful, I decided to bring my brother here after visiting 2 other senior living establishments. All Staff members were friendly and accommodating, units are clean and beautiful landscaping
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 6/14/2019

Located in the San Francisco Bay Area, Pacifica Senior Living Oakland Heights offers a full spectrum of independent living, assisted living & memory care services administered by a trained, caring and experienced staff. Would you like to join us for a short term stay? We also offer respite care. We are proud of the outstanding reputation we’ve earned in the Bay Area, a reputation built on strong values, a solid work ethic and the best care and outside medical services available. See our Facebook page for real time updates at our community!
By: Lucie Pacifica     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.

5 out of 5 stars
Posted On: 5/29/2019

By: Carol Reeves     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

So many stars! Fabulous; thank you!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Meal today (Easter) was great. Good food. Everyone cheerful. Good organization.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

I have lived in this community for five years.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

3.5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

I love the ambiance of the living spaces - so much like a home. The buffet for Easter was very nice. The staff are very nice and most considerate.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

My parents live here and their apartment is lovely. The holiday meals are excellent as well.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Great meal for Easter! Great people! The community and facilities are really great.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Oakland Heights!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Lovely Easter buffet. [Name removed] is a great chef. [Name removed] is an excellent server as is [name removed] and [name removed] and [name removed].
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

4 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

The dinner buffet was very good and employees were friendly and helpful - enjoyed being with my family.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

4 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

A great feeling of community. Many things to do. Friendly and helpful staff, good food. Four stars, not five because they need more staff. Also, really bad cell phone reception
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

4 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Very nice. Staff is pleasant cheerful and so helpful, but had trouble with the hoist. More training might have helped.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

The facility has a variety of living arrangements. The property looks very clean. We visited for Easter brunch and the food was delicious!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Very beautiful community. [Name removed] was very great answering our questions.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

4 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Good food, good company, beautiful facility. Could use larger staff
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Excellent community. [Name removed] gave me a great tour after our brunch with our grandpa. The buffet was very good too.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

4 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Pleasant and friendly people, attentive to the people in their care. Facility is clean and comfortable. Limited parking is the only discomfort.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

[Name removed], my mother in law has been here in the memory care facility. The care has been excellent and the staff very conscientious.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

We are looking forward to visiting our family friend here. We love the facility, which is warm and inviting and the people have all been friendly and welcoming as well.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

I love it here
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

We came for Easter lunch. The food is excellent and there is lots of it. The staff is caring and friendly. We are very happy!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/22/2019

Review of Pacifica Senior Living

Came to the brunch today to visit my grandfather. Beautiful place and good food.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights.

5 out of 5 stars
Posted On: 4/12/2019

I visited this facility

Pacifica Senior Living Oakland Heights was great. The staff during the tour was fantastic. Everything looked adequate. It was the best place that we saw out of four locations. They had activities and my uncle has gone there two times as a guest and participant.
By: Randy     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you very much, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 4/2/2019

Review of Pacifica Senior Living

[Name removed] provided excellent presentations, answered questions and walked us thought the orientation and intake.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

5 out of 5 stars
Posted On: 4/2/2019

Review of Pacifica Senior Living

[Name removed] did a wonderful job giving us the tour and helping with the myriad of paperwork
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 4/2/2019

Review of Pacifica Senior Living

[Name removed] was very friendly and helpful finding the right apartment. Love the grounds and had a homey feel. All the staff were great to work with.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Oakland Heights!

5 out of 5 stars
Posted On: 4/2/2019

Review of Pacifica Senior Living

Warm welcome as I came through the main door. I was greeted with a smile and given a tour of facility. [Name removed] was incredibly knowledgeable about the facility and offers. I was shown several units in my particular range of interest and if I had to make a decision today I would move my mother here today. Very impressive program! [Name removed] definitely went above and beyond. I am very grateful.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 3/30/2019

Teresa Peixoto did a wonderful job givin...

Teresa Peixoto did a wonderful job giving us the tour and helping with the myriad paperwork.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/senior-living/ca/oakland/pacifica-senior-living-oakland-heights). Please feel free to contact with any and all questions, (510) 957-9655. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials

Pacifica Senior Living Oakland Heights
2361 East 29th Street 
Oakland, CA 94606 (510) 343-6154