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Reviews for The Park Lane

Posted On: 11/12/2019

5 stars.
By: Rose Flores     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Posted On: 10/24/2019

This is the best community that I have v...

This is the best community that I have visited on the peninsula! The building is very clean and the staff are very friendly.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Posted On: 10/15/2019

I visited this facility

I visited The Park Lane with my mother for my grandmother. We toured memory care as she has Alzheimer’s. We were pleased to see table cloths and cloth napkins in the dining room. There are large windows around the entire area with beautiful views of trees, flowers and gardens. There is a wrap around, plexi glass enclosed balcony where the residents can walk and get fresh air and exercise. Some of the residents were on their way out to go on a scenic drive along the ocean. Others were sitting in the living room with staff working on a craft making Halloween pumpkins. It was very festive. We will be moving my grandmother in by the end of the month. Cynthia was very helpful!
By: Christine Meyers     Verified Resident
Source: CARING Read Property Manager's Response

Christine, thank you for leaving this detailed review about your experience with our community. Our purpose is to create a holistic, all-inclusive lifestyle where residents have all their spiritual, emotional, social, intellectual, and physical needs well-tended, and we are glad that you enjoyed it~ We appreciate you taking the time to share your experience and we look forward to seeing you again. Families and friends are always welcome here! When it comes to comfort and respect, at The Park Lane, you can be assured the well-being of your loved one is always our highest priority.

Posted On: 9/25/2019

I am a friend or relative of a current/past resident

Very well organised and cared for premises, efficient and friendly staff. Very good value for money for the area. Wonderful restaurant and lively activities. Clean and spacious rooms.
By: Greg Ohanian     Verified Resident
Source: CARING Read Property Manager's Response

Thank you Greg, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Posted On: 9/10/2019

I visited this facility

Key words may say it all: very friendly staff and residents, beautiful and quiet grounds in woods, well thought out design of units (especially the walk in showers in the renovated ones), excellent food service and menu choices, and the best location for mild weather. We had an extraordinary access to a delightful couple to explore what it feels like to be a resident of Park Lane. The PL Manager filled in the details, but the hour meeting with residents, and viewing their apartment, was key to our high rating. Activities at PL, for us at this time, were a bit limited, but we know in 3-5 years it may be perfect. On site access to medical personnel was an key benefit at the facility. Glad to see current work on adding a large spa... water does wonders to for our aging bone Surgery!
By: Texas Folks     Verified Resident
Source: CARING Read Property Manager's Response

Hello! We are thrilled to see your positive review and thank you for sharing. We have many activities and would love to have you join us! Thank you for your consideration and we hope to see you here again soon!

Posted On: 9/8/2019

I visited this facility

Beautiful place. Delicious food. Cynthia is an AWESOME help !
By: Judith Anne     Verified Resident
Source: CARING Read Property Manager's Response

Hi Judith Anne, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!

Posted On: 9/6/2019

Review of The Park Lane

[Name removed] was great! Made time to answer all my questions. Lunch was very good. Moving in on August, into a chalet. Thanks again!
By: John     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello John, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family. We hope to see you at one of our upcoming activities!

Posted On: 8/5/2019

I visited this facility

We had an excellent tour. The staff and residents were all very friendly. The staff is very competent and accommodating!
By: Fred D.     Verified Resident
Source: CARING Read Property Manager's Response

Hi Fred D., thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 8/1/2019

Cynthia Duvall is stellar at her job and...

Cynthia Duvall is stellar at her job and answered all of our questions and concerns promptly. That is why we are awarding her five stars.
By: B A     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Fred D., thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 7/27/2019

I visited this facility

My daughter and I had a comprehensive tour of the building and the apartment in consideration. We were treated to lunch in their beautiful dining room. Beautiful facility, inside and out. Warm, friendly, informative staff, especially Community Relations Director, Cynthia D.
By: Marianne     Verified Resident
Source: CARING Read Property Manager's Response

Marianne, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again soon! If you have any questions, please give us a call. We're always happy to help!

Posted On: 7/25/2019

I visited this facility

Excellent! Delicious lunch. Great tour and presentation. You have a great property and a lot to offer.
By: Kathleen     Verified Resident
Source: CARING Read Property Manager's Response

Marianne, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again soon! If you have any questions, please give us a call. We're always happy to help!

Posted On: 7/21/2019

I visited this facility

Comprehensive presentation of program services, etc. Informative tour. Food very good. Thank you.
By: V. Barnes     Verified Resident
Source: CARING Read Property Manager's Response

V. Barnes, thank you for your kind review; we are happy to pass along your comments to the team here at The Park Lane! We hope to be of service to you again in the future. Best wishes, The Park Lane

Posted On: 7/21/2019

I visited this facility

Comprehensive presentation of program services, etc. Informative tour. Food very good. Thank you.
By: V. Barnes     Verified Resident
Source: CARING Read Property Manager's Response

V. Barnes, thank you for your kind review; we are happy to pass along your comments to the team here at The Park Lane! We hope to be of service to you again in the future. Best wishes, The Park Lane

Posted On: 7/19/2019

Friendly and caring attitude. Beautiful surroundings and delicious food.
By: Ruth Wolff     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Ruth, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Posted On: 7/16/2019

I visited this facility

Presentation was very informative. Buildings and grounds are well layered. Our food was very good.
By: Sylvia     Verified Resident
Source: CARING Read Property Manager's Response

Sylvia, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Posted On: 7/15/2019

I visited this facility

Good food, good atmosphere and nice living area.
By: Patricia     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.theparklanemonterey.com). Please feel free to contact with any and all questions, (831) 373-0101. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 7/10/2019

I am/was a resident of this facility

Very nice establishment. Staff is very nice. Cynthia is very helpful. Sanjay very helpful, too! Found this community thru Carol H.
By: Patricia     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.theparklanemonterey.com). Please feel free to contact with any and all questions, (831) 373-0101. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 6/28/2019

I visited this facility

We visited the assisted living of Park Lane. It was very impressive, very large, older, but a very nicely appointed facility. They have a couple of different outings, they go shopping, sightseeing, and they have quite a few things going on for the residents. I thought that was impressive. The staff member was very nice, we really enjoyed it, and they did a good job. We ate there, and the food was very nice.
By: Erika     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.theparklanemonterey.com). Please feel free to contact with any and all questions, (831) 373-0101. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 6/25/2019

I visited this facility

We visited the assisted living of Park Lane. It was very impressive, very large, older, but a very nicely appointed facility. They have a couple of different outings, they go shopping, sightseeing, and they have quite a few things going on for the residents. I thought that was impressive. The staff member was very nice, we really enjoyed it, and they did a good job. We ate there, and the food was very nice.
By: Erika     Verified Resident
Source: CARING Read Property Manager's Response

Thank you very much for sharing your positive experience. We appreciate it and will share with the team. We hope to see you again soon.

Posted On: 6/20/2019

Very Impressed

Looking for a new place for my father who needs more help getting around and activities to keep him busy during the day. I was really impressed with all of the wonderful socialization happening in this beautiful community. The employees seemed to be really happy which is important. We were invited to stay for lunch and boy was the food delicious. Bravo to the Chef. It was an easy decision to move my dad to The Park Lane!!!!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you very much for sharing your positive experience. We appreciate it and will share with the team. We hope to see you again soon.

Posted On: 6/20/2019

I visited this facility

This is a beautiful facility. Everyone is so nice and professional. I would love to live here.
By: Linda     Verified Resident
Source: CARING Read Property Manager's Response

Hello Linda, thank you for your kind words and taking the time to leave us a review. We appreciate it and hope to see you again soon.

Posted On: 6/18/2019

I visited this facility

Friendly, competent, and efficient.
By: Fran     Verified Resident
Source: CARING Read Property Manager's Response

Hi Fran, thank you for sharing your positive rating. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 6/18/2019

I am/was a resident of this facility

I have visited several senior living, and this is the most elegant and reasonably priced place I?ve seen.
By: F. Francis     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 6/4/2019

The staff is so friendly and welcoming. I enjoyed my time here!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/31/2019

Everything was outstanding. The introduction was very good and the tour guide was exceptional. Mean was great, facilities outstanding.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/31/2019

We had an excellent tour, the staff and residents were all very friendly the staff is very competent and accommodating!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/31/2019

This seems like a wonderful community with lots of amenities & a very personable staff. This was a pleasant visit.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/31/2019

Excellent presentation by the ED and excellent tour & info by Marissa.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/22/2019

Perfect Not a 10 is a "11"
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/22/2019

Excellent Delicious lunch. Great tour and presentation. You have a great property and a lot to offer.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/22/2019

Everything was outstanding. The introduction was very good and the tour guide was exceptional. Meal was great. Facilities outstanding.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/20/2019

Beautiful facility, and informative tour...

Beautiful facility, and informative tour.
By: M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/19/2019

Love the bay view from my apartment. I love the sunshine appreciate the help from Cynthia D. to get moved in 5 star all the way
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/19/2019

Front desk always welcoming.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/18/2019

Generally service is good here for my mom.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/16/2019

Through 5 months of interactions in tryi...

Through 5 months of interactions in trying to place my elderly mother in assisted living, Merissa Nunez and her colleagues at Park Lane in Monterey have shown exceptional patience, friendliness and compassion toward a not always cooperative elderly person. Merissa has also provided a complete and honest picture of the environment and its constraints, and she has answered all my questions professionally and clearly. Overall the facility, its approach to care and service, and its staff appear to be top quality.
By: R     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/10/2019

I was impressed with the land and it surrounding. I love that it lately or almost totally updated. Marissa was wonderful, patient, informative and pleasant. Everyone was pleasant.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/9/2019

Lovely grounds, residences are more than adequate. People(staff) are friendly and knowledgeable.Will seriously consider this an option.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/9/2019

Well done and completely
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/9/2019

Very nice establishment, staff very nice. Cynthia is very helpful, Sanjay very helpful too! Found this community thru Carol H.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/8/2019

Lovely grounds, residences are more than adequate. People (staff) are friendly and knowledgeable. Will seriously consider this option.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/6/2019

Beautiful place, great people, excellent food
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 5/2/2019

I live at The Park Lane in Monterey. We ...

I live at The Park Lane in Monterey. We love The Park Lane. The staff is so good, I cannot say enough about them. We live on the second floor and the care staff is exceptional. We love all the amenities and the food is fantastic! The grounds are beautiful and we love to walk our dogs every day in the gardens and the 13 lush acres. Everyone is very friendly and helpful. It was a very good move for us to make. We highly recommend The Park Lane.
By: L V     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 3/26/2019

The staff at Park Lane are very nice, wonderful to interact with, & extremely helpful!! Jessica provides awesome customer service, & takes the time to answer my question, as well as provide additional assistance as needed. Also, the community members are very nice and interactive!!Thank you so much for your time and help!! I really appreciate it!! -Andrea
By: Jayden Vaughn     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at The Park Lane. We appreciate you taking the time to leave us a review and hope you have a wonderful day!

Posted On: 3/20/2019

Wonderful staff! Wonderful place to live and work!
By: Cynthia Duvall     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Cynthia, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Posted On: 3/16/2019

Everyone has been GREAT and helpful. Mar...

Everyone has been GREAT and helpful. Marissa was wonderful and answered all questions super sweet!!
By: M M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Cynthia, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Posted On: 3/16/2019

Everyone has been GREAT and helpful. Mar...

Everyone has been GREAT and helpful. Marissa was wonderful and answered all questions super sweet!!
By: M M   
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you Cynthia, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Posted On: 3/16/2019

I am/was a resident of this facility

Everyone has been GREAT and helpful. Marissa was wonderful and answered all questions super sweet!!
By: McKnight     Verified Resident
Source: CARING Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

 

We are closely monitoring the evolving COVID-19 situation.

We remain steadfast in our commitment to the health and safety of our residents and associates and are taking precautions.

Your Info:
We offer virtual tours and home visits (831) 298-0100