Reviews

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Posted On: 5/15/2022

The staff at The Park Lane go out of their way to be helpful. They are both professional and friendly. And it is the same with the residents who make new residents feel welcome. It doesn’t take long to make new friends and to enjoy all the great activities, services, and trips. It almost feels like being aboard a cruise line! Dorothy Kimble

By: Dorothy Kimble Verified Resident

Source: FACEBOOK Read Property Manager's Response

Hi Dorothy, thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We hope you have a great day!

Posted On: 5/15/2022

By: Dorothy Kimble Verified Resident

Source: FACEBOOK Read Property Manager's Response

Hi Dorothy, thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We hope you have a great day!

Posted On: 5/5/2022

By: Verna P Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Verna, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at the Park Lane!

Posted On: 5/5/2022

I have lived at Park Lane for 17 years in chalet [unit number removed]. The garden was what brought me here. I have spent many hours and quite a bit of money on plants and outside labor to help make it beautiful. All the furniture, chairs, tables, umbrella, large batch of daisies were all donated by residents who live in nearby chalets. [name removed], who lived here was kind enough to help with the bird fountain, a small circle in the middle of the lawn and planted many things; and carrying donated patio and furniture. I love to water the flowers and lawn and it makes me happy. My years of volunteering in art classes, library, book club are over as I am now [age removed] years old.

By: Verna P Verified Resident

Source: A PLACE FOR MOM

Verna, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at the Park Lane!

Posted On: 4/28/2022

The Park Lane was perfect for my mom. She loved the food and made good friends that she sat with at dinner. It was easy for her to get around. She enjoyed the outings. And loved the walk around the 7th floor. I’m grateful she was able to stay there for her final years.

By: Wendy Crockett Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Wendy, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave this kind and detailed review of our community. Take care!

Posted On: 4/11/2022

beautiful cruise ship like atmosphere

I just toured The Park Lane with my son and I will be moving in in about 6 months. The Park Lane has so many amenities and the residents I talked to were so friendly.

By: Anonymous Verified Resident

Source: A PLACE FOR MOM

Wendy, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave this kind and detailed review of our community. Take care!

Posted On: 4/11/2022

living at The Park Lane is like living aboard a deluxe cruise liner. once you select your accommodation, you never have to leave it. all the amenities are there. you can order room service or eat in the dining room. there is entertainment, lectures, and excursions as well as exercise classes, crafts, and happy hour. exceptional views, including fireworks, can be seen from the Vista Lounge at the top of The Towers. A Roman-style spa, well-stocked library, and an exercise room are available as well as a mahogany-paneled room for playing poker and shooting pool. there is even an exclusive store, the Serendipity. a beauty salon and massage parlor make living at The Park Lane almost perfect, that, and the exceptional staff led by the Executive Director. all aboard!

By: Dorothy K Verified Resident

Source: A PLACE FOR MOM

Wendy, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave this kind and detailed review of our community. Take care!

Posted On: 4/11/2022

By: Dorothy K Verified Resident

Source: SENIOR ADVISOR

Wendy, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave this kind and detailed review of our community. Take care!

Posted On: 4/11/2022

beautiful cruise ship like atmosphere

I just toured The Park Lane with my son and I will be moving in in about 6 months. The Park Lane has so many amenities and the residents I talked to were so friendly.

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience. Have a great day!

Posted On: 4/4/2022

the director at The Park Lane is absolutely the very best possible anywhere! one nurse has been difficult to work with at times, and many have told me they feel the same in the last 2 years. the caregivers and dining room workers do the absolute best work they can do with patience when its needed!

By: Judy T Verified Resident

Source: A PLACE FOR MOM

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience. Have a great day!

Posted On: 4/4/2022

there is a magical feeling here. all of our needs have been anticipated, from wonderful meals to entertainment. there are beautiful grounds and walking paths to explore and such wonderfully kind and caring workers to assist. the apartments are comfortable with safety features like emergency buttons to wear and in the bathrooms, also soft night lights and safety rails where needed. Park Lane is a happy "village" with a diversified populous. the greatest features of Park Lane are that one never feels alone and one always feels safe and secure, and there are happy smiles wherever you look.

By: Patricia N Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Park Lane! Thank you for taking the time to let us know how we did!

Posted On: 4/4/2022

excellent sales director - thorough, answered questions, explained TPL community in detail. generous apartments, facilities and activities are broad in scope, and support a wide variety of interests. staff is pleasant, always says hello and smiles. genuine interest in their clients.

By: Marine B Verified Resident

Source: A PLACE FOR MOM

Posted On: 4/4/2022

the director at The Park Lane is absolutely the very best possible anywhere! one nurse has been difficult to work with at times, and many have told me they feel the same in the last 2 years. the c...

By: Judy T Verified Resident

Source: SENIOR ADVISOR

Posted On: 4/4/2022

By: Marine B Verified Resident

Source: SENIOR ADVISOR

Posted On: 4/4/2022

By: Patricia N Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 3/30/2022

[name removed] has been very helpful, I have no complaints. I am looking forward to moving in.

By: Agnes P Verified Resident

Source: A PLACE FOR MOM

Posted On: 3/30/2022

[name removed] has been very helpful, I have no complaints. I am looking forward to moving in.

By: Agnes P Verified Resident

Source: SENIOR ADVISOR

Posted On: 3/29/2022

By: Deanie J Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Deanie, we are so happy to read such a great review about The Park Lane! We hope you have a great day.

Posted On: 3/29/2022

I have lived at The Park Lane in [unit number removed] for 17 years. My husband, [name removed], died here and I have been by myself. But not lonely, as all the neighbors around me sort of look a...

By: Verna Verified Resident

Source: SENIOR ADVISOR

Deanie, we are so happy to read such a great review about The Park Lane! We hope you have a great day.

Posted On: 3/29/2022

When my wife died in 2009, I chose to live in northern California and survey its locations, and Park Lane came out on top and I moved here twelve years ago and I'm very pleased.

By: Robert T Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Robert, we're so glad you've had a positive experience with us here at The Park Lane! Thanks for choosing us to call home. Take care!

Posted On: 3/29/2022

By: Barbara A Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/29/2022

my husband and I moved to The Park Lane almost eleven years ago after he had a severe stroke and we needed to be closer to family for their support. I was mainly involved with caring for my husband and did not get to know many residents or participate in activities while he was living. in spite of that, many people from The Park Lane reached out to me upon his death - both residents and staff - and I felt comforted by the caring I experienced. I believe that there is a real sense of "community" here and it can be felt just by living here and being able to interact as much or as little as one wishes. for that I am most grateful and give The Park Lane a high score.

By: Deanie J Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/29/2022

I have lived at The Park Lane in [unit number removed] for 17 years. My husband, [name removed], died here and I have been by myself. But not lonely, as all the neighbors around me sort of look after me as I am now 105 YEARS OLD!! I read a great deal of good literature, prepare some of my meals - though the delivered meals are usually fine. Thanks to [name removed] - he is your crown jewel!! My garden is my delight - it is no secret garden for I love to see Park Lanes family and friends there. All my neighbors [names removed] have all become my good friends as well as [name removed]. I no longer can go to events in the main building except to get books from the "wonderful" library. Years ago, when I was 87-88, I volunteered as the librarian, began a book club in which each person told about a different book they had read. I also gave lectures on the art of independence concerns and took a drawing class. Life has been good for me here at Park Lanes and the years have been full of joy. I am safe and that is important to my two sons, five grandchildren, and nine great grands. I live by the song "Que Sera Sera" - what will be will be.

By: Verna Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/29/2022

When my wife died in 2009, I chose to live in northern California and survey its locations, and Park Lane came out on top and I moved here twelve years ago and I'm very pleased.

By: Robert T Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/29/2022

why I love living at the Park Lane? I could begin to tell you how lovely the grounds are and how well kept. it's like living in a beautiful park really. even your pets are welcome. even barbecues, and music and dancing. I could tell you about the entertainment that they provided for us - the happy hours, the musicians that come in - even the talent that live here that bring us joy. the ice cream socials, the games - you know. I could tell you about the layout - indoors. very welcoming from the entry to the dining area - the ballroom, the different areas for computer play to reading, books, games, and meetings and arts and crafts and movies, and exercise and massage and beauty shop, serendipity shop - the great chefs. but I won't take time to go into all that. the main reason I love living here at The Park Lane - it's the PEOPLE! the caring people that take care of us every day! and the people that complete our family here at The Park Lane! <3

By: Barbara A Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/28/2022

awesome

Verified Resident

Source: SURVEY

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/28/2022

my wife and I now have lived at Park Lane for two years and are both very pleased. I am ninety, she's four years younger and we are both pleased to be here and have many new friends as well as those made over previous years. we enjoy the choice of meals and find that not having to shop for and prepare meals provides more time for personal enjoyment that include travel, visits to friends and reaching out to new experiences. Park Lane offers a variety of services to accommodate residents with differing needs and independence for those with few or no needs. yes, there are occasional issues and staff are available as necessary, such as assisted living or memory care when needed.

By: Jim and Barbara P Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/28/2022

why I love living at The Park Lane I love living at The Park Lane because of all the people: management, staff, and other residnets. the management and staff listen to our comments, good or not so good, and take them under advisement. they are always friendly, helpful and available giving excellent service from explaining the rules to gently enforcing them or to solving the squeaks in the door or the light socket that just won't cooperate. all genuinely care. the other residents have grown to be our friends, whether dining with them, taking a class, or going on outings. the stories told, backgrounds shared, or families spoken about would fill volumes - all sure to be listened to in awe (sometimes in envy). my husband and I did not visit The Park Lane prior to our move-in day. we have never regretted our children's decision and look forward to making more friends, sharing new outings, having good meals, and attending informative lectures and classes. thank you, Park Lane, and continued good luck to us all.

By: Doris C Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/28/2022

things I love most about Park Lane: wheelchair accessible, beauty salon makes it very convenient for my hair washing, love the quiet atmosphere, the kindness, calming of the neighbors. this particular unit with beautiful views of the garden from my living room. I couldn't have made a better choice to move to the Park Lane community! we love the Park Lane community!

By: Mary M Verified Resident

Source: A PLACE FOR MOM

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.

Posted On: 3/28/2022

my wife and I now have lived at Park Lane for two years and are both very pleased. I am ninety, she's four years younger and we are both pleased to be here and have many new friends as well as tho...

By: Jim and Barbara P Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hi Jim And Barbara P, thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 3/28/2022

why I love living at The Park Lane I love living at The Park Lane because of all the people: management, staff, and other residnets. the management and staff listen to our comments, good or no...

By: Doris C Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Doris C, we're happy you found our staff to be so supportive during your experience here at The Park Lane. We hope you have a great day!

Posted On: 3/28/2022

By: Mary M Verified Resident

Source: SENIOR ADVISOR

Doris C, we're happy you found our staff to be so supportive during your experience here at The Park Lane. We hope you have a great day!

Posted On: 3/25/2022

Great vibe. Beautiful place.

By: Patrick Thompson Verified Resident

Source: GOOGLE PLACES

Doris C, we're happy you found our staff to be so supportive during your experience here at The Park Lane. We hope you have a great day!

Posted On: 3/23/2022

Lovely place. So many great amenities. 7th floor view of the bay is breath taking.

By: Anne M Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

We are so are pleased to hear that you enjoyed your experience here at The Park Lane! Thank you for this positive review, we hope that you have a wonderful day.

Posted On: 3/22/2022

Beautiful place. So many friendly people. Will hopefully be moving in soon once I sell my home. Put a deposit down for the waitlist for an ocean view apartment .

By: Ella Moon Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Ella Moon, we are so pleased you enjoyed your visit to The Park Lane! Thanks for the positive review, we look forward to your next visit!

Posted On: 3/20/2022

Beautiful views of Monterey Bay Pleasant, welcoming atmosphere. Friendly and helpful staff.

By: Scott Mirne Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Scott Mirne, we really appreciate your positive review! Thanks for taking the time to let us know how we did.

Posted On: 1/30/2022

I visited this facility

The Park Lane is a wonderful place for someone who has memory problems and who needs a lot of help. Because I have someone that I know that has their mother over there and they were very happy with the care that their mother got. The people were very professional, they were pleasant, they were kind. The place is very clean, it feels like a five-star hospital, it's beautiful. They only had a studio apartment available at that time. When we were about to leave, they had a van with people getting out of the van. They have been on a tour. The people looked very happy with their hats and they were guiding them, getting out of the van, walking them to the elevator with a lot of courtesy and kindness. They are wonderful people. The building is far away for someone who was going to have independent living because if the person doesn't drive, and wants to take a walk alone, getting out of the parking lane is difficult. It's not easy to park, the person needs to be walking on the road and very close to the car. If the person is having difficulty walking, it's not for them. I'm a person who likes to walk. We went around and they had nutritious meals, fruits, and vegetables. For the dining room, they arrange it in four in one table, so everybody would feel comfortable.

By: Nora Verified Resident

Source: CARING Read Property Manager's Response

Hi Nora, thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 1/7/2022

My recent tour at Park Lane went well. I’ve toured many senior living facilities trying to find the right fit but this one stood out. Lori took the time to listen to my needs and provided great customer service. The facility had nice amenities and the view of the peninsula was amazing. Park Lane is definitely top on my list. Thanks for taking the time to meet with me!

By: Eddie N Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we look forward to seeing you again soon!

Posted On: 12/22/2021

After having explored other facilities in the area, Park Lane feels right for me. I like the atmosphere, the surroundings, and the people I have met. I look forward to starting a new phase of life.

By: Louise F Verified Resident

Source: SENIOR ADVISOR

Posted On: 12/22/2021

[name removed] and then [name removed] have been very professional and user friendly. Their tours were great and follow up has been excellent.

By: Eleanor C Verified Resident

Source: SENIOR ADVISOR

Posted On: 12/22/2021

[name removed] and then [name removed] have been very professional and user friendly. Their tours were great and follow up has been excellent.

By: Eleanor C Verified Resident

Source: A PLACE FOR MOM

Posted On: 12/22/2021

After having explored other facilities in the area, Park Lane feels right for me. I like the atmosphere, the surroundings, and the people I have met. I look forward to starting a new phase of life.

By: Louise F Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Louise F, we are so happy to read such a great review about The Park Lane! We look forward to welcoming you into our community.

Posted On: 12/21/2021

Great Tour and friendly staff

Went to the building to tour for Assisted living for my mother in law, [name removed] was the best, she was the sale director. Great tour. The view of the bay on the 7th floor of the building was my favorite and will be my mother in laws also. Had a lunch with my tour and food was fantastic. Overall, great location, building clean, and staff very friendly. I will be moving her to this building.

By: Molly J Verified Resident

Source: A PLACE FOR MOM

Louise F, we are so happy to read such a great review about The Park Lane! We look forward to welcoming you into our community.

Posted On: 12/21/2021

Great Tour and friendly staff

By: Molly J Verified Resident

Source: SENIOR ADVISOR

Louise F, we are so happy to read such a great review about The Park Lane! We look forward to welcoming you into our community.

Posted On: 10/13/2021

I am/was a resident of this facility

We have a lovely 2 bedroom, 2 bathroom residence with gourmet kitchen, washer/dryer. We have lovely balconies with plenty of sunshine. The staff have been extremely helpful and accommodating. The activities that I take part in are line dancing, and I want to get involved with mental gym, yoga, and exercise with Nima. The dining offers excellent food in a beautiful setting. We love the transportation and the community involvement of the residents. We are very pleased with our choice of Park Lane. We feel very welcomed living here.

By: prettypretty Verified Resident

Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/monterey/the-park-lane/index.aspx?utm_source=GMB&utm_medium=organic). Please feel free to contact with any and all questions, (831) 920-4158. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 10/2/2021

I visited this facility

A very nice facility, with lots of elbow room, great views, and unrushed environment. I have placed my deposit and am anxious for an opening.

By: Alex L. Verified Resident

Source: CARING Read Property Manager's Response

Hi Alex L., thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 8/16/2021

Chef [name removed] is outstanding! All meals are very delicious!

By: Annette R Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at The Park Lane. Thank you again, we hope that you have a wonderful day.

Posted On: 8/16/2021

Lovely location; picturesque grounds; good menu selection; good food; good service; friendly staff.

By: Ken K Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 8/16/2021

My wife and I moved here in [date removed] and are happy in our new home. We have lived fifty years in Monterey, were married sixty-four years ago in Los Angelas CA. I was a teacher in LA for ten years, a vice principal in an all black school for 2 years then again in a white school and became principal in Pacific Grove, CA. I retired as associate super in Monterey COunty.

By: Jim P Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 8/16/2021

Has many activities. Staff and residents are friendly. Dining room food and staff very good.

By: Doris Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 8/16/2021

I have been at TPL for about two years and find it a very good place to live. Residents as well as staff are happy and helpful;. I recommend TPL to anyone who wishes this type of senior living.

By: Sonja Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Hi Sonja, thank you so much for your positive comments about The Park Lane!

Posted On: 8/16/2021

A very good choice. The fining room management and food service are excellent. Lovely gardens for walking. Close to shopping, beaches, and hiking trails. Weather is mild room view are available. Staff members are friendly and responsive. An overall comfortable and safe environment.

Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Hi , thank you very much for taking the time to leave us this positive review for our team at The Park Lane. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!

Posted On: 8/16/2021

Chef [name removed] is outstanding! All meals are very delicious!

By: Annette R Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 8/16/2021

Lovely location; picturesque grounds; good menu selection; good food; good service; friendly staff.

By: Ken K Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 8/16/2021

By: Jim P Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 8/16/2021

Has many activities. Staff and residents are friendly. Dining room food and staff very good.

By: Doris Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 8/16/2021

I have been at TPL for about two years and find it a very good place to live. Residents as well as staff are happy and helpful;. I recommend TPL to anyone who wishes this type of senior living.

By: Sonja Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Hi Sonja, thank you so much for your positive comments about The Park Lane!

Posted On: 8/16/2021

Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 7/11/2021

Looking for Care for Parents

We really enjoyed are visit with [name removed] at Park Lane. She was helpful and friendly during our hour long visit of the nice facilities for my parents. My husband and I appreciated the time she spent with us.

By: Deborah K Verified Resident

Source: A PLACE FOR MOM Read Property Manager's Response

Posted On: 7/11/2021

I Toured This Community

By: Deborah K Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 5/3/2021

I have been coming to The Park Lane for over 2 years now. I was assigned to The Park Lane as the Regional Director of Operations and on my first visit I fell in love with the community and the incredible residents that call it home. I developed such a great relationship with the staff and residents that when the opportunity came to find a new Executive Director I took the position. I have now been the Executive Director for a little over a year and it has been extremely fulfilling. We have been through a lot this past year with Covid-19 but being with this senior population has really shown how resilient the greatest generations has been. The Park Lane is gorgeous and the residents make it the primer senior living community in Monterey. I invite everyone looking for luxury independent, Assisted or Memory Care services to come visit with us. We would love to have you join us for a tour and to see what The Park Lane can do for you.

By: Beau Austin Ayers Verified Resident

Source: GOOGLE PLACES

Posted On: 3/29/2021

I am a friend or relative of a current/past resident

Moving my mother in-law into a new senior living community during a global pandemic didn’t sound feasible, but who knew it would be seamless! She sent me to explore The Park Lane in Monterey so she could be closer to our family and it’s turned out to be the best decision for all. The Executive Director, Beau, has a super positive and engaging demeanor. His team is equally upbeat and caring. The property is well maintained and service items are addressed promptly. The COVID vaccine clinics were conducted in an efficient manner and now activities are resuming. It is so refreshing to be able to visit and see smiling residents returning to happy living! Highly recommend The Park Lane for anyone looking for a standout retirement living community on the Monterey Peninsula.

By: MarieG Verified Resident

Source: CARING Read Property Manager's Response

Marie, thank you for leaving this detailed review about your experience with our community. WOW! We love to see reviews like this and we are so grateful you took the time to share. Did you know we have a Facebook page that you can like and keep up to date with our daily activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/monterey/the-park-lane/). Please feel free to contact with any and all questions, (831) 920-4158. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! We appreciate your review and look forward to seeing you again.

Posted On: 1/30/2021

I live in this community

I have been here at The Park Lane for about 10 years, we have Beau as our new Executive Director, and out of all the years I have been here, he has been the best. Kind, Caring, and giving. If you ever move here, you will enjoy meeting him and his family!

By: Mary Wilson Verified Resident

Source: Property Site

Posted On: 1/3/2021

I am a friend or relative of a current/past resident

My mom moved into The Park Lane. She is doing the respite care, so she is basically in there for a little while. So far, so good. They keep me informed on what's going on daily. The room is very nice. It's a little studio room. It's a single room occupancy. When her boyfriend and her went down there to do a walkthrough of the place, they provided a meal for them. Their feedback on the food was very good. Right now, activities are limited because of COVID. When I was down there, they had a little band out there for dinner playing music. The staff is very good. They're very pleasant. The facility is very nice. I don't know if you could ever have a perfect staff, but they're pretty close. It's amazing.

By: Jeff Verified Resident

Source: CARING

Posted On: 12/10/2020

Excellent experience, very thorough and professional! Knowledgable representative met with us and was thorough in covering all details, we are committed!

Verified Resident

Source: SURVEY

Posted On: 10/2/2020

Review of The Park Lane Monterey

The Park Lane and my tour guide, [name removed], were very impressive. The community was very clean and fresh. I met many very nice residents and caregivers along the tour. [Name removed] was very ...

By: K. L. Verified Resident

Source: SENIOR ADVISOR

Posted On: 9/30/2020

I am a friend or relative of a current/past resident

My Mother has been at Park Lane for a little over a year. Mother wasn’t sure if she was going to like it here, but after a short time she was convinced that this was the right move for her. Her room is very comfortable, with lots of natural light. She has a very good rapport with staff (Med-Techs). they are doing an amazing job keeping her safe during these crazy times. Thank you!! She really enjoys the different activities, Music, wine tasting, bingo, painting, exercise, just to name a few. The food staff is great, from the wonderful chef to the bus people. The food is off the charts, can’t wait to share another meal with her.

By: Jlasala831 Verified Resident

Source: CARING

Posted On: 9/29/2020

I visited this facility

I recently called Park Lane, requesting a tour and was referred to Cynthia Duvall. Cynthia was very prompt getting back to me and did a great job showing the available studios, apartments and amenities for independent living. She was patient in answering my many questions and remained positive and efficient throughout the times we met and viewed the premises. Even though I was at Park Lane during the Pandemic, I felt safe and comfortable as the staff and residents followed the recommended safety guidelines. I hope to move in to the Park Lane in 2021 and will look forward to Cynthia Duvall help with the transition.

By: Amelia Anne Verified Resident

Source: CARING

Posted On: 9/25/2020

Review of The Park Lane

I frequently visit a number of dear friends at The Park Lane and every time I come I am greeted with happy, smiling faces. The staff is very friendly, caring, attentive, helpful and they really car...

By: Anonymous Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 9/3/2020

Review of The Park Lane

Thank you both so much for your referrals. We are so grateful for the wonderful working relationship we enjoy with The Park Lane. I treasure you both!

By: Aimee Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 8/4/2020

I have lived at Park Lane for - SEVENTEE...

I have lived at Park Lane for - SEVENTEEN YEARS!! I appreciate all the services provided by all the employees. I particularly want to congratulate all our managers, from our Executive Chef to our Executive Director who are in charge of the smooth operation of The Park Lane

By: L A Verified Resident

Source: MERCHANT CIRCLE

Posted On: 8/4/2020

Review of The Park Lane

I have been a long time member of this community and I am aware of The Premier care and service here at The Park Lane. I looked at some of the others but The Park Lane seems to be the best.

By: Marvin Quaid Verified Resident

Source: SENIOR ADVISOR

Posted On: 7/31/2020

I am a friend or relative of a current/past resident

My mother lives at The Park Lane and is very happy, even during these very difficult times. The staff are very friendly and helpful, the food is quite good, and the facility is well-maintained. Food is being delivered during COVID. The Park Lane is doing a good job of balancing health of residents and staff with quality of life and morale. I didn't rate "Activities" because mom doesn't use them, especially now, so I have no basis for rating them. There are a wide variety of activities in the bulletins, and I would think they're very well done.

By: Hiker60 Verified Resident

Source: CARING

Posted On: 7/30/2020

Review of The Park Lane

I have been a long time member of this community and I am aware of the premium care and service here at The Park Lane. I lived at some of the other but, the park lane to me to be the best.

By: Marvin Gerard Verified Resident

Source: Property Site

Posted On: 7/4/2020

I am/was a resident of this facility

The Park Lane is taking such good care of us during this challenging time. The dining room delivers all our meals and they have a room to room wine trolley too! There are activities and we practice social distancing.

By: Bob & Pam Verified Resident

Source: CARING

Posted On: 6/24/2020

I am/was a resident of this facility

I recently moved to the Park Lane and found the staff has been so accommodating during this transition. Charles from the maintenance department is a gem and the Executive Director, Beau, was so helpful with the move in process. I can?t wait for my daughter to visit so she too can enjoy the full dining experience (fresh salmon) with me!

By: Betty V. Verified Resident

Source: CARING

Posted On: 6/8/2020

Test! The Parklane is a wonderful commun...

Test! The Parklane is a wonderful community and I am very excited to get my family moved in. The dining services are next to none with gourmet meals. The activities don’t get any better lots to do with great residence and a wonderful atmosphere!

By: B A Verified Resident

Source: MERCHANT CIRCLE

Posted On: 5/30/2020

Excellent! Marissa was outstanding! Highly professional, very friendly and gave clear & concise explanation . She definitely deserve the 5 stars .

Verified Resident

Source: SURVEY

Posted On: 5/14/2020

The Park Lane, my first thought is WOW! You can easily mistake this community for a country club. The dinning experience was amazing and the menu incredible! The property it self is gorgeous with walking trails, gardens, a vista lounge that has to be if not the best but one of the best views of all all of Monterey. I honestly feel every time I go for a visit that I am going on a vacation. How fortunate the residence must feel to call this place home.

By: Ruth Ocon Verified Resident

Source: GOOGLE PLACES

Posted On: 4/26/2020

I am a friend or relative of a current/past resident

The Park Lane staff is incredibly friendly, welcoming, professional and caring toward residents and their families/visitors. They are always there to offer a helping hand no matter what the issue is, and they do it with kindness and empathy, and patience. Park Lane offers a wide range of activities to keep our mom busy and allow her to learn new activities like knitting which she never explored before Park Lane. The campus is peaceful surrounded by nature --with a lot of trees, views of the Pacific ocean and landscaped paths and plant life. Convenience is part of daily life there -- you can schedule transportation to doctors appointments and hop on shuttles to various spots around the Peninsula for regular shopping or field trips. As my mother carefully and gradually weighed her decision about this next chapter in life, the staff was extremely patient and supportive regarding all of our detailed questions. Thank you for everything!

By: ck2020 Verified Resident

Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled to hear this; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words, we hope that you chose us! Please feel free to reach out to us with any and all questions, we are here to serve you all.

Posted On: 4/21/2020

I am a friend or relative of a current/past resident

The memory care unit is wonderful. Staff is helpful and very friendly. It seems they come to help when pages in a timely manner. They treat visitors and residents with courtesy and respect . Rooms are clean. Could be stiffened more often but otherwise very clean . Laundry is done regularly and folded very nicely. Music is very much appreciated

By: School Verified Resident

Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. We are always aiming for 100% satisfaction and appreciate your constructive criticism. Thank you again, we hope you have a wonderful day!

Posted On: 4/20/2020

I am a friend or relative of a current/past resident

Marissa and the entire Park Lane team provided my mother and me exceptional, informative and professional service in helping make my mother's transition to this community a reality. Thanks for all the help!

By: AlGeee Verified Resident

Source: CARING Read Property Manager's Response

Posted On: 4/20/2020

I am a friend or relative of a current/past resident

Lots of activities, beautiful rooms, great views and lovely grounds to walk.

By: Nick Hough Verified Resident

Source: CARING Read Property Manager's Response

Nick, thank you for leaving this detailed review about your experience. We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Park Lane. We appreciate it and look forward to seeing you again.

Posted On: 4/20/2020

I am a friend or relative of a current/past resident

The staff here is very friendly and helpful, and my mother loves the facilities. She enjoys a nice one bedroom apartment with a balcony so she can have her plants. She is also able to have her cat with her. She is happy and says often how much she enjoys living here and the peace and security she feels.

By: Frank M. Verified Resident

Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/monterey/the-park-lane/index.aspx). Please feel free to contact with any and all questions, (831) 233-6447. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

The assistance that we were given when we first visited and decided this was the place that our relative would live, was outstanding. The ladies Marissa and Cynthia were kind and understanding of the hard decisions that we had to make. The grounds are beautiful and the medtechs are terrific and caring. The food is tasty but could be hotter and larger portions. But offers a Great variety. The rooms are open, bright and airy, but like in any establishment sometimes needs attention to detail. Very cozy and offers many activities if you wish to participate.

By: Rufbud Verified Resident

Source: CARING

Posted On: 4/18/2020

I am a friend or relative of a current/past resident

My 85 year old mother moved to The Park Lane, Independent Living section in Dec 2019. Having lived all her life in the Monterey area, we had been visiting Senior communities over a 5 year period and she decided it was time to stop living alone and she chose The Park Lane. Over those years the staff at the Park Lane have always been helpful and pleasant. The Park Lane is in a lovely area of Monterey. Over the last few years they have done a fantastic remodel job so when my mom moved in to her studio apartment (with a patio) and cable included, as difficult as it was for her to move from her home and garden, the apartment afforded her the ability to continue with her key areas of interest. The staff has been very helpful in assisting her in getting set-up in the new apartment and engaged in activities. It has been 4 months now and my mom is developing a routine and navigating the facilities and relationships with the other tenants. The Park Lane offers a lot of activities if one wants to partake and provides shuttle service to doctors appointments and arranges outings. During the Covid-19 stay at home order, the staff has gone above and beyond - doing shopping and errands for their tenents and bringing food to their apartments. The Park Lane is a community and it can be hard for some to enter and feel part a community if they have lived alone for a long time. The staff understands that for some the move is a hard one - the sense of giving in to old age and independence - the staff seems to understand this and they help as much as they can - but its a partnership. I am so thankful that my mom is at The Park Lane - I feel secure that she is safe and being cared for, food is being provided and there are activities within the community yet she can be as independent as she wants. My mother would agree that the staff is very helpful and facilities are great. Most of my moms grumbling is not about the Park Lane, its more about how she would like to move back home to what is familair and her garden. But not driving any longer, slowing down in her movements and becoming more frail, finding it diffacult to cook, and having the loss of memory that sometimes come with old age, she agrees it is probablly better she stay where she is. She does have two complaints; 1. She does wish the stove and oven in her apartment was electric (she is not used to a gas stove - so me and my sister had it turned off for safety reasons). She misses occasionally making beans and cornbread, bacon and eggs and sometimes cookies, and 2. She wishs the there were more variety in the food, e.g. tacos, steak, chinese, stir fry, stews, etc. If I can get her to accept occasional meal delivery, I think I could help address at least one of the items above, but we are not there yet. I give The Park Land a big 5 Star overall. Happiness and enjoying all they have to offer is up to the individual. A son.

By: DinSanFrancisco Verified Resident

Source: CARING

Posted On: 4/17/2020

Review of The Park Lane

I recently moved to the Park Lane and just love the community. The staff here has been so accommodating during this transition. Charles from the maintenance department is a gem! The Executive director, Bean, was so helpful with the move in process. I can't wait for my daughter to visit so she can get the full dining experience and enjoy fresh salmon with me!

By: Betty V. Verified Resident

Source: Property Site

Posted On: 4/17/2020

I recently moved to the Park Lane and ju...

By: B V Verified Resident

Source: MERCHANT CIRCLE

Posted On: 4/17/2020

Review of Park Lane

I recently moved to The Park Lane and just love the community. The staff here has been so accommodating during this transition. [Name removed] from the maintenance department is a gem! The Executiv...

By: Betty V. Verified Resident

Source: SENIOR ADVISOR

Posted On: 4/16/2020

Review of Park Lane

My mother in law, [name removed] lives at The Park Lane. She said she is so grateful she lives at The Park Lane during this time. We so appreciate the great care she receives at The Park Lane. Than...

By: MC Verified Resident

Source: SENIOR ADVISOR

Parking:

Amenities:

The park lane is taking such good care of us during this challenging time. They deliver all of our meals and bring a wine trolley to our rooms too! We have plenty of activities and your practice social distancing at them

By: P. N. Verified Resident

Source: Property Site

Posted On: 4/8/2020

Excellent place to live. Staff very atte...

Excellent place to live. Staff very attentive and skilled.

By: F H Verified Resident

Source: MERCHANT CIRCLE

Posted On: 4/8/2020

Fantastic support and care for my mother...

Fantastic support and care for my mother. Tammy and The Park Lane team always go out of their ways assisting my mother.

By: J P Verified Resident

Source: MERCHANT CIRCLE

Posted On: 4/8/2020

By: D D Verified Resident

Source: MERCHANT CIRCLE

Posted On: 3/26/2020

Review of Park Lane

The Park Lane has been a sanctuary in these trying times. Make us safe and trying very hard to keep us content.

By: Ruth Wolfe Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Ruth Wolfe, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 3/26/2020

Review of Park Lane

The front desk, activities, and food services are fantastic! They have gone above and beyond to meet our every need. The emergency has brought out the caring best in everyone from the boss to the s...

By: Patricia Bullock Verified Resident

Source: SENIOR ADVISOR Read Property Manager's Response

Hi Patricia, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!

Posted On: 3/21/2020

Review of The Park Lane

The Park Lane has been a sanctuary in these trying times. Make us safe and trying very hard to keep us content.

By: Ruth Wolfe Verified Resident

Source: Property Site

Great customer/client services. Staff strong! Facility 5 stars! Staff very helpful! Hats off to [name removed]. Very knowledgeable and helpful.

By: Richard Tanner Verified Resident

Source: SENIOR ADVISOR

Posted On: 3/3/2020

Review of The Park Lane

Marissa was an excellent guide. She was extremely informative. I learned a lot. Every question answered.

By: Jai Alpeit Verified Resident

Source: Property Site

Posted On: 3/3/2020

Review of The Park Lane

Excellent guide with Marissa. Lovely decor and atmosphere. Friendly staff with personal attention.

By: Rita J. Thangaraj Verified Resident

Source: Property Site

Posted On: 3/3/2020

Review of The Park Lane

Cynthia Duvall took us on an excellent and informative tour and gave us lots of time to get our questions answered. Afterwards, we all agreed that of all the senior communities we've seen, The park lane is the best choice for our dad.

By: Carol H. Verified Resident

Source: Property Site

Posted On: 3/3/2020

Marissa was an excellent guide. She was ...

Marissa was an excellent guide. She was extremely informative. I learned a lot. Every question answered.

By: J A Verified Resident

Source: MERCHANT CIRCLE

Posted On: 3/3/2020

Cynthia Duvall took us on an excellent a...

By: C H Verified Resident

Source: MERCHANT CIRCLE

Posted On: 2/25/2020

Great customer/ client service. Staff 5 ...

Great customer/ client service. Staff 5 Stars! Facility 5 stars! staff very helpful1 Hatts off to Cynthia Duvall. Very knowledgeable and helpful.

By: R T Verified Resident

Source: MERCHANT CIRCLE

Posted On: 2/24/2020

Review of The Park Lane

Great customer/ client service. Staff 5 Stars! Facility 5 stars! staff very helpful1 Hatts off to Cynthia Duvall. Very knowledgeable and helpful.

By: Richard Tanner Jr. Verified Resident

Source: Property Site

Parking:

Amenities:

Pam and I chose The Park Lane over all others. The views from the vista lounge are incredible. We love our apartment and the delicious dining. Cynthia Duvall spent a great deal of time with us. We can 't thank her enough for everything.

By: Pamella Nelson Verified Resident

Source: Property Site

Posted On: 2/13/2020

Bob and I love The Park Lane! We toured ...

Bob and I love The Park Lane! We toured all other communities and decided on The park Lane for many reasons. The place is beautiful! we have a 2 Bedroom bay view apartment overlooking the lush grounds. The food is excellent. Chef Jaime and his team really care. Thank you to Cynthia Duvall for all your time and for all the wonderful and professional care you gave us!

By: R N Verified Resident

Source: MERCHANT CIRCLE

Posted On: 1/30/2020

Review of The Park Lane

Everything has been top-notch. The sales and intake staff were able to expedite the process, during a stressful time. The facility staff are friendly and encouraging. Grateful!

By: Kyle K Verified Resident

Source: Property Site

Posted On: 1/27/2020

Par Excellence!! The Best! Thank you, Cy...

Par Excellence!! The Best! Thank you, Cynthia Duvall!! Tone!

By: C W Verified Resident

Source: MERCHANT CIRCLE

Posted On: 1/27/2020

The Park Lane is always 5 stars! Thank y...

The Park Lane is always 5 stars! Thank you, Cynthia Duvall for all your help!

By: C W Verified Resident

Source: MERCHANT CIRCLE

Posted On: 1/26/2020

Review of The Park Lane

Par Excellence!! The Best! Thank you, Cynthia Duvall!! Tone!

By: Charles W. Therrien Verified Resident

Source: Property Site

Posted On: 1/26/2020

Review of The Park Lane

The Park Lane is always 5 stars! Thank you, Cynthia Duvall for all your help!

By: Charles W. Therrien Verified Resident

Source: Property Site

Posted On: 1/24/2020

Review of The Park Lane

Cynthia Duvall helped me and my husband in our search for a comfortable and caring location for him. She was so helpful and listened to my hopes and fears and fed me wonderful lunches at The Park Lane! He moved in on January 6 and I've been very happy with surroundings and the personnel in the memory care unit.

By: Sherry Howells Verified Resident

Source: Property Site

Posted On: 11/12/2019

5 stars.

By: Rose Flores Verified Resident

Source: FACEBOOK

Posted On: 10/24/2019

Presentation was very informative. Buildings and grounds are well layered. Our food was very good.

By: Sylvia Verified Resident

Source: CARING Read Property Manager's Response

Sylvia, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Posted On: 7/15/2019

I visited this facility

Good food, good atmosphere and nice living area.

By: Patricia Verified Resident

Source: CARING Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.theparklanemonterey.com). Please feel free to contact with any and all questions, (831) 373-0101. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 7/10/2019

I am/was a resident of this facility

Very nice establishment. Staff is very nice. Cynthia is very helpful. Sanjay very helpful, too! Found this community thru Carol H.

By: Patricia Verified Resident

Source: CARING

Posted On: 6/28/2019

I visited this facility

We visited the assisted living of Park Lane. It was very impressive, very large, older, but a very nicely appointed facility. They have a couple of different outings, they go shopping, sightseeing, and they have quite a few things going on for the residents. I thought that was impressive. The staff member was very nice, we really enjoyed it, and they did a good job. We ate there, and the food was very nice.

By: Erika Verified Resident

Source: SENIOR HOMES

Posted On: 6/25/2019

I visited this facility

By: Erika Verified Resident

Source: CARING Read Property Manager's Response

Thank you very much for sharing your positive experience. We appreciate it and will share with the team. We hope to see you again soon.

Posted On: 6/20/2019

Very Impressed

Looking for a new place for my father who needs more help getting around and activities to keep him busy during the day. I was really impressed with all of the wonderful socialization happening in this beautiful community. The employees seemed to be really happy which is important. We were invited to stay for lunch and boy was the food delicious. Bravo to the Chef. It was an easy decision to move my dad to The Park Lane!!!!

By: Anonymous Verified Resident

Source: Property Site

Thank you very much for sharing your positive experience. We appreciate it and will share with the team. We hope to see you again soon.

Posted On: 6/20/2019

I visited this facility

This is a beautiful facility. Everyone is so nice and professional. I would love to live here.

By: Linda Verified Resident

Source: CARING Read Property Manager's Response

Hello Linda, thank you for your kind words and taking the time to leave us a review. We appreciate it and hope to see you again soon.

Posted On: 6/18/2019

I visited this facility

Friendly, competent, and efficient.

By: Fran Verified Resident

Source: CARING Read Property Manager's Response

Hi Fran, thank you for sharing your positive rating. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 6/18/2019

I am/was a resident of this facility

I have visited several senior living, and this is the most elegant and reasonably priced place I?ve seen.

By: F. Francis Verified Resident

Source: CARING Read Property Manager's Response

Hi, thanks so much for your kind words and positive review! We will share your kind review with the team! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

Posted On: 6/4/2019

The staff is so friendly and welcoming. I enjoyed my time here!

Verified Resident

Source: SURVEY

Posted On: 5/31/2019

Everything was outstanding. The introduction was very good and the tour guide was exceptional. Mean was great, facilities outstanding.

Verified Resident

Source: SURVEY

Posted On: 5/31/2019

We had an excellent tour, the staff and residents were all very friendly the staff is very competent and accommodating!

Verified Resident

Source: SURVEY

Posted On: 5/31/2019

This seems like a wonderful community with lots of amenities & a very personable staff. This was a pleasant visit.

Verified Resident

Source: SURVEY

Posted On: 5/31/2019

Excellent presentation by the ED and excellent tour & info by Marissa.

Verified Resident

Source: SURVEY

Posted On: 5/22/2019

Perfect Not a 10 is a "11"

Verified Resident

Source: SURVEY

Posted On: 5/22/2019

Excellent Delicious lunch. Great tour and presentation. You have a great property and a lot to offer.

Verified Resident

Source: SURVEY

Posted On: 5/22/2019

Everything was outstanding. The introduction was very good and the tour guide was exceptional. Meal was great. Facilities outstanding.

Verified Resident

Source: SURVEY

Posted On: 5/20/2019

Beautiful facility, and informative tour...

Beautiful facility, and informative tour.

By: M Verified Resident

Source: MERCHANT CIRCLE

Posted On: 5/19/2019

Love the bay view from my apartment. I love the sunshine appreciate the help from Cynthia D. to get moved in 5 star all the way

Verified Resident

Source: SURVEY

Posted On: 5/19/2019

Front desk always welcoming.

Verified Resident

Source: SURVEY

Posted On: 5/18/2019

Generally service is good here for my mom.

Verified Resident

Source: SURVEY

Posted On: 5/16/2019

Through 5 months of interactions in tryi...

Through 5 months of interactions in trying to place my elderly mother in assisted living, Merissa Nunez and her colleagues at Park Lane in Monterey have shown exceptional patience, friendliness and compassion toward a not always cooperative elderly person. Merissa has also provided a complete and honest picture of the environment and its constraints, and she has answered all my questions professionally and clearly. Overall the facility, its approach to care and service, and its staff appear to be top quality.

By: R Verified Resident

Source: MERCHANT CIRCLE

Posted On: 5/10/2019

I was impressed with the land and it surrounding. I love that it lately or almost totally updated. Marissa was wonderful, patient, informative and pleasant. Everyone was pleasant.

Verified Resident

Source: SURVEY

Posted On: 5/9/2019

Lovely grounds, residences are more than adequate. People(staff) are friendly and knowledgeable.Will seriously consider this an option.

Verified Resident

Source: SURVEY

Posted On: 5/9/2019

Well done and completely

Verified Resident

Source: SURVEY

Posted On: 5/9/2019

Very nice establishment, staff very nice. Cynthia is very helpful, Sanjay very helpful too! Found this community thru Carol H.

Verified Resident

Source: SURVEY

Posted On: 5/8/2019

Lovely grounds, residences are more than adequate. People (staff) are friendly and knowledgeable. Will seriously consider this option.

Verified Resident

Source: SURVEY

Posted On: 5/6/2019

Beautiful place, great people, excellent food

Verified Resident

Source: SURVEY

Posted On: 5/2/2019

I live at The Park Lane in Monterey. We ...

I live at The Park Lane in Monterey. We love The Park Lane. The staff is so good, I cannot say enough about them. We live on the second floor and the care staff is exceptional. We love all the amenities and the food is fantastic! The grounds are beautiful and we love to walk our dogs every day in the gardens and the 13 lush acres. Everyone is very friendly and helpful. It was a very good move for us to make. We highly recommend The Park Lane.

By: L V Verified Resident

Source: MERCHANT CIRCLE

Posted On: 3/26/2019

The staff at Park Lane are very nice, wonderful to interact with, & extremely helpful!! Jessica provides awesome customer service, & takes the time to answer my question, as well as provide additional assistance as needed. Also, the community members are very nice and interactive!!Thank you so much for your time and help!! I really appreciate it!! -Andrea

By: Jayden Vaughn Verified Resident

Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at The Park Lane. We appreciate you taking the time to leave us a review and hope you have a wonderful day!

Posted On: 3/20/2019

Wonderful staff! Wonderful place to live and work!

By: Cynthia Duvall Verified Resident

Source: FACEBOOK Read Property Manager's Response

Thank you Cynthia, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Posted On: 3/16/2019

Everyone has been GREAT and helpful. Mar...

Everyone has been GREAT and helpful. Marissa was wonderful and answered all questions super sweet!!

By: M M Verified Resident

Source: MERCHANT CIRCLE

Posted On: 3/16/2019

Everyone has been GREAT and helpful. Mar...

Everyone has been GREAT and helpful. Marissa was wonderful and answered all questions super sweet!!

By: M M Verified Resident

Source: MERCHANT CIRCLE

Posted On: 3/16/2019

I am/was a resident of this facility

Everyone has been GREAT and helpful. Marissa was wonderful and answered all questions super sweet!!

By: McKnight Verified Resident

Source: CARING Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at The Park Lane.

Overall Rating

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Testimonials

"I have been on both sides of Pacifica Senior Living as an employee and as a friend of residents. I have found that there are no staff members here...everyone is family! I can't think of a better place for my loved ones to live."
Justina

My mother lives at The Park Lane and is very happy, even during these very difficult times. The staff are very friendly and helpful, the food is quite good, and the facility is well-maintained. Food is being delivered during COVID. The Park Lane is doing a good job of balancing health of residents and staff with quality of life and morale.
Family Member

The Park Lane
200 Glenwood Circle
Monterey, CA 93940 (831) 298-0100