We are proud to congratulate Pacifica Senior Living Mission Villa on being named one of Caring.com's Caring Stars for 2021!
Pacifica Senior Living Mission Villa is pleased to announce it has been selected as a 2021 Caring Star for service excellence in senior living. In consumer ratings and reviews on Caring.com Pacifica Senior Living Mission Villa earned a 5-star rating (the highest possible score) within the qualification time frame, while also having a high volume of positive reviews, responding to any negative reviews, and meeting other criteria for this national honor. There is only 1 Caring Star 2021 community in San Mateo county, and Pacifica Senior Living Mission Villa is among 156 communities across the country for Caring Stars 2021.
There is only 1 2021 Caring Star community in San Mateo County! Pacifica Senior Living Mission Villa!
"Any effective leader knows his or her company`s success depends upon not just a vision or product, but the people who carry out the vision and build the product day in and day out- their employees,” said Executive Director Karen Nickolai of Pacifica Senior Living Mission Villa. “On behalf of our company employees and leadership, we thank you for sharing your reviews with us and to Caring.com for rewarding us with the Caring Star of 2021.”
Online reviews help Americans research and select the best senior living communities. Seniors and their families turn to the Internet and consumer reviews when narrowing their options among senior living communities in their area. They rely on these peer perspectives as much as personal recommendations from friends, geriatric professionals and medical personnel.
Originally published in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior living communities nationwide–particularly helpful to families new to this market, or when researching from afar and unfamiliar with local options. To be considered for the award, Caring Stars communities meet a set of criteria based on ratings and reviews from senior living residents and their family members. Caring senior care experts also conducted a reviews-integrity audit and other quality-assurance measures before determining the Caring Stars of 2021.
"Congratulations to Pacifica Senior Living Mission Villa for being among these highly-rated communities achieving such significant praise from their customers in online reviews," Caring’s CEO Jim Rosenthal said. “They stand out as among the best in the nation.”
Some of the positive feedback that led to Pacifica Senior Living Mission Villa being a Caring Star of 2021 includes:
- "It was a pleasant surprise every time we visited. It is a very different atmosphere compared to going to other facilities. Not only does the place smell great and well cleaned and kept, the staff were friendly and hospitable; they made us feel as if were a part of their family. We can see that everyone really cares for their patients and are very engaged with them during activities."
- "I am very happy with the staff at Pacifica Mission Villa. They take very good care of my husband. He is very healthy and he’s happy. He’s improving his cognitive ability each time I visit. I was surprised he could put together the puzzle the activities staff work on with him. I really see the difference in him in a short amount of time. He is able to eat again now with the help of the staff. I want to say big thanks to the staff for taking good care of my husband William. Karen the executive director is very patient and I want to thank her for allowing the visitation area to see my husband. I am proud of Mission Villa for what they do for my husband. I will recommend this community to anyone needing help."
- "I like the fact that people are nice here, we get to know each other. I love the new discussion groups and crafts the new guy set up for us. The staff are really good. My best friend I met here, she is my roommate. The food is good. It is very tasty and different each time. I saw about 4 communities before Pacifica Mission Villa and I love this one. I feel comfortable and at home here."