Reviews for Pacifica Senior Living Hillsborough

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5 out of 5 stars
Posted On: 10/22/2019

Review of Pacifica Senior Living Hillsborough

This is an awesome community. My parents love it.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

Place is clean and quiet. Staff is alert responsive and nice. Food is good. DIning area is clean.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Hillsborough!

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

We are very excited to have Dad come to this facility. Everyone is very personable and kind and efficient.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough.

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

[Name removed] was excellent, patient and very informative. The experience overall was exceptional and very comfortable.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hillsborough. Thank you again, we hope you have a wonderful day!

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

The facility is the cleanest that I have experienced. It does not smell like urine or garbage like most. ALL of the staff are kind and friendly. The food is AMAZING and tastes like it is made at home, with great care. [Name removed] was an amazing representative of all that's available and the integrity of this organization. I am so excited for my dad to come here.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hillsborough. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/chino/pacifica-senior-living-hillsborough/index.aspx). Please feel free to contact with any and all questions, (909) 632-7032. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

Very nice community. My dad decided to stay here. [Name removed] was very helpful!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hillsborough. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/chino/pacifica-senior-living-hillsborough/index.aspx). Please feel free to contact with any and all questions, (909) 632-7032. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

This is one of the cleanest and friendliest communities I have toured in a very long time. This facility is on my top 3 list. I will be back,
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hillsborough. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/chino/pacifica-senior-living-hillsborough/index.aspx). Please feel free to contact with any and all questions, (909) 632-7032. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 10/15/2019

Review of Pacifica Senior Living Hillsborough

I love the lovely room I have. No noise come through the walls. It's so peaceful. Eating in the dining room is lovely. I enjoy the people around, talking and laughing. And the activities are excellent, esp. Arts and Crafts, and I should say Bingo too!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hillsborough. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/chino/pacifica-senior-living-hillsborough/index.aspx). Please feel free to contact with any and all questions, (909) 632-7032. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

5 out of 5 stars
Posted On: 10/6/2019

Dear: Carl I have had a relationship with Pacifica Senior Living - Hillsborough, Chino, California, since October 26, 2015. This facility has been caring for my mother. I have come to know many of the personnel, from the Director to the maintenance crew. Our interactions have been professional, respectful and courteous. Usually the first person that I now see, during my weekly visits, is Concierge, Angel Melendez. I have been able to observe her interactions with staff and visitors, in a myriad of situations. She initially quickly recognized me, and addressed me by name. She efficiently routes calls, pages the staff, and skillfully responds to visitor inquiries. I have witnessed her ability to remain calm during hectic or emergency situations. Sometimes there is the opportunity to exchange lighthearted banter. This helps foster a comfortable bond with the facility. Angel is a genuine asset to your company. please let the Chino Director know, so that Angel could be recognized for the high quality of service that she provides for your organization. M. Carter
By: Micheal Carter     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Micheal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Hillsborough. Thanks again for the recommendation, and have an amazing day!

5 out of 5 stars
Posted On: 9/26/2019

Pacifica Senior Living Hillsborough, a welcoming senior living community in Chino, CA where you or your loved one will enjoy a healthy, active, and worry-free lifestyle that beautifully balances independence and support. We do what we love and what we genuinely believe in–providing compassionate, personalized care services with dignity and respect. Offering award-winning Assisted Living & Memory Care programs and a breathtaking neighborhood in the greater Los Angeles area. We strive to be a warm, safe, home-like environment where seniors can age in place.
By: Pacifica S.     Verified Resident
Source: YELLOW PAGES Read Property Manager's Response

Thank you~

5 out of 5 stars
Posted On: 9/3/2019

I am/was a resident of this facility

Pacifica Hillsborough in Chino is an excellent facility beginning with the beautiful entryway lobby with a soaring two story ceiling. You are immediately welcomed by friendly and helpful staff who will assist you with signing in and helping you find your destination. Residents are assisted by friendly and helpful caregivers who provide positive daily interactions, as well as, help with any areas that are difficult for residents to manage on there own. Our one bedroom apartment is spacious and has a nice balcony that brings us into courtyard activities even when we are unable to leave our room. Daily activities are fun, plentiful and keep residents active through card games, board games, entertainment, inspirational services and movies in our large theaters. There is also a daily exercise program with low impact stretching, motility exercises, and light weight lifting. Facility also has weight room that includes a NuStep elliptical machine. Each month outings are planned for field trips to beach, casinos, restaurants and concerts. There is weekly transportation to local churches and retailers. The meals are served in a beautiful dining room setting and include multiple daily entrees as well as grill and deli Items to order. The food is very good and served in healthy portions with low sodium content. The activities room and library are open daily and residents can watch cable tv in rooms, the theater, the activities room and the lobby. I enjoy living here with a caring staff and friendly neighbors !
By: Legend502     Verified Resident
Source: CARING Read Property Manager's Response

Thank you~

5 out of 5 stars
Posted On: 7/22/2019

Review of Pacifica Hillsborough

My grandmother is very happy and always compliments on how much the staff is to her and everyone else. She is an active member here and enjoys all social events.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you~

5 out of 5 stars
Posted On: 7/22/2019

Review of Pacifica Hillsborough

My grandmother is very happy and always compliments on how much the staff is to her and everyone else. She is an active member here and enjoys all social events.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you~

5 out of 5 stars
Posted On: 7/22/2019

Review of Pacifica Hillsborough

Very pleased with faculty and staff. It gives out family peace of mind that my mother is in a safe and friendly facility.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you~

5 out of 5 stars
Posted On: 7/18/2019

Review of Pacifica Senior Living

Very nice and clean. Staff is very friendly!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Parking:
Amenities:
Maintenance:
Staff:
Value:
Location:
Noise:
Posted On: 6/20/2019

My grandmother is very happy

My grandmother is very happy and always compliments on how nice the staff is to her and everyone else. She is an active member here and enjoys all activities.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 6/4/2019

I recommend Suzanna for employee of the month. She is great doing my laundry and very pleasant to interact with. She deserves a huge pat on the back. I'm really do enjoy her being such a big part of the team! Thank you Suzanna!! I appreciate you!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 6/4/2019

I came to tour your community and was impressed with the nice smell as soon as you enter the building. The staff greeted me right away and rendering desk stood up and offered me a water. During my tour you could tell that the staff lives what they do. They were happy and attentive to the residents needs and introduced me to a long time resident that was just happy to be there! am gathering information now and when the time comes I will consider Pacifica in Sun City Center!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 6/4/2019

I love living here!! The front desk receptionist, Bertha, is always so friendly and kind and willing to help anyone. The Executive Director always makes us laugh and welcomes us with a big warm hug. The staff is always very kind and calm and makes warm eye contact in the halls making us feel like we are so important. I enjoy my meals and the care the dining staff shows every day. I enjoy the activities and taking care of the books and I'm looking forward to another book case coming because we have so many new books. All in all I just appreciate everyone so much. I really do feel their love every day! Thank you!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

4 out of 5 stars
Posted On: 5/6/2019

I visited this facility

Pacifica Senior Living Hillsborough was clean and seemed to be nice. The person who gave me the tour was nice. The room I saw had a shower and a little place for a microwave. The dining area looks very nice. They had a movie room and a workout room. The only thing was there were no grounds so there aren't any paths to walk outside.
By: Keith     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/16/2019

Well maintained. Friendly staff

Well maintained. Friendly staff
By: M C     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/16/2019

My grandmother is very happy with all th...

My grandmother is very happy with all the services provided here. Most especially, the caring staff. We feel this facility gives her a peace of mind knowing she is safe and taken care of.
By: L B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/16/2019

My grandmother is very happy and always ...

My grandmother is very happy and always compliments on how nice the staff is to her and everyone else. She is an active member here and enjoys all activities.
By: L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

Review of Pacifica Senior Living

Explained everything, very nice
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

Review of Pacifica Senior Living

Beautiful grounds and facilities. Staff very helpful, informative and friendly
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

Review of Pacifica Senior Living

Well maintained, friendly staff
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

Review of Pacifica Senior Living

My grandmother is very happy and always compliments on how nice the staff is to her and everyone else she is an active member here and enjoyed all social events.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

Review of Pacifica Senior Living

Very pleased with facility and staff. It gives our family peace of mind that my mother is in a safe and friendly facility.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

Review of Pacifica Senior Living

Great place to live. Later on in life I would like to live here!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

5 out of 5 stars
Posted On: 4/15/2019

I visited this facility

Wonderful! Jennifer was great. She is very knowledgeable and friendly. Also Brenna and Janet were great. We signed up today!
By: Joann & Flo     Verified Resident
Source: CARING Read Property Manager's Response

Joann & Flo, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

5 out of 5 stars
Posted On: 4/13/2019

My granddaughter is very happy and alway...

My granddaughter is very happy and always compliments on how nice the staff is to her and everyone else. She is an active member here and enjoys all social events.
By: L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Joann & Flo, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

Pacifica Senior Living Hillsborough
11918 Central Avenue 
Chino, CA 91710 (909) 696-2581
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