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Pacifica Senior Living Valley Crest Logo Memory Care, Apple Valley, CA

Reviews for Valley Crest Memory Care

Posted On: 5/29/2020

Wonderful staff and great care

I am truly Blessed to have my mom at Valley Crest. They take great care of her and makes me feel like I am part of their family. I live in Arkansas and it is hard being so far away. I call everyda...
By: Toni Holohan     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Posted On: 5/28/2020

Wonderful staff

The staff takes such good care of my mom. I am so Blessed to have mom there. I live in Arkansas and call daily and they are so good to me. I couldn't ask for a better place for my mom.
By: Toni Holohan     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Valley Crest Memory Care. Thank you again, we hope that you have a wonderful day.

Posted On: 5/27/2020

This is a wonderful community to visit! The love for the residents is known from the moment you walk in the door. Kimberly will welcome you with her amazing smile! They have just finished landscaping the entire outdoor courtyard for the residents, it looks great! Ask for a virtual tour if you are not able to visit in person.
By: Sheila Fike     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 4/16/2020

My mother was a resident here for almost 4 years. There were ups & downs but overall she was well taken care of. When problems did arise the facility was quick to fix it. Finding caring staff to care for people with all levels of dementia seems to be an ongoing mission here. The director Kim listens & addresses things head on. Jean & Yolanda are actively trying to make sure residents are engaged & happy. Mark was always a shining star. He held different positions with different responsibilities but was always willing to listen & help. Many of the caregivers treated my mom as a special “grandma”. It has been over a year since my mom passed & I still think of this place fondly.The bumps in the road will never over shadow the good of Valley Crest.
By: Karen Schreiner Scott     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 8/16/2019

Sending our heartfelt gratitude and blessings to you all

Dearest Caralyn's Angels, I want to sincerely thank each and every one of you for taking such amazing care of my mother over the last 3 years. My family is so grateful to you for making her day to day life so enjoyable and full, no matter how challenging her condition. It is very difficult to be far away when our loved ones need our help. Knowing the quality of love and care she was receiving from all of you at Valley Crest was an incredible comfort to me and my family. I want to especially thank all the kind souls that brought so much comfort, support, and love to my mother, and also to me, in those final days and hours. I truly would not have had the strength to be present for her without you! Sending our heartfelt gratitude and blessings to you all.
By: Cynthia & Jim Wickerink, Richard & Michele Scherer     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 7/19/2019

My husband is a resident at the Valley Crest Memory Care in Apple Valley, CA. He has been there for 11 months now. The staff here are very caring and quite knowledgeable about elder care. There are some who go above and beyond, to see that your loved one is getting the best care possible. I usually try to visit my husband every day and interact with the staff whenever possible. The premises are clean and orderly, unlike some. At first, I was sad that I had to put him in a home but now I am feeling that I made the right decision, choosing Valley Crest!
By: Terri Moos     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 7/19/2019

My husband is a resident at the Valley Crest Memory Care in Apple Valley, CA. He has been there for 11 months now. The staff here are very caring and quite knowledgeable about elder care. There are some who go above and beyond, to see that your loved one is getting the best care possible. I usually try to visit my husband every day and interact with the staff whenever possible. The premises are clean and orderly, unlike some. At first, I was sad that I had to put him in a home but now I am feeling that I made the right decision, choosing Valley Crest!
By: Terri Moos     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 6/28/2019

I visited this facility

We visited Valley Crest Memory Care, which is more of a hospital type setting. The coordinator who gave us the tour was Yolanda, and she was wonderful. They seem to have activities scheduled, and they have both single and shared rooms. The facilities were clean, although a little bit older. We were looking more for a homey type feeling for Mom, but this place felt more clinical. It was a good community and the cost was good, it was just not a good fit for my mom and too far from home. The staff member who accommodated us during the visit was great. I think it's a nice place.
By: Lisa     Verified Resident
Source: SENIOR HOMES Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 6/27/2019

Great staff. Feels like home.

Great staff. Feels like home.
By: A T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 6/27/2019

Great staff. Feels like home.

Great staff. Feels like home.
By: A T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 6/20/2019

Review of Valley Crest Memory Care

When you see residents respected, pleasant surroundings and interactive leadership then you have arrived at Valley Crest. I've never walked into this facility without being greeted with a smile. Every employee takes an interest in knowing the status of their residents.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 6/18/2019

The care was excellent. Very loving and ...

The care was excellent. Very loving and caring workers. My mother was comfortable there and never had any complaints. Thank you for your kindness to her.
By: M B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!

Posted On: 6/13/2019

I have a question my mother has dementia problems but I have hard time getting her to shower and loves her dogs is they're a way you guys can help please I give a 5 start for what I've seen on the website pictures it looks like an amazing homey place.
By: RS Volunteers     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi, we would love to speak with you, would you please reach out to us at the community? We look forward to speaking with you. Yolanda Smith Address: 18524 Corwin Rd, Apple Valley, CA 92307 Phone: (760) 475-9109 https://www.pacificaseniorliving.com/ca/apple-valley/pacifica-senior-living-valley-crest/index.aspx

Posted On: 5/8/2019

Review of Valley Crest

We couldn't be happier with the wonderful care my mother is receiving at Valley Crest! The care is professional and thorough but above all they are loving and caring. It is quite a comfort to our family.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 5/8/2019

Review of Valley Crest

I am saddened that my brother's condition requires skilled nursing, and that is the only reason he is leaving. With that said, Valley Crest and all of the staff made my brother and I feel like family. The administrative staff were spectacular and always had time and consideration for our family. Best experience for me.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 5/8/2019

Review of Valley Crest

The people here are very nice and loving. I feel my Grandma will be in good hands enjoying her life. Thank you.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 5/2/2019

I am saddened that my brother's conditio...

I am saddened that my brother's condition requires skilled nursing and that is the only reason he is leaving. In valley crest the staff made my brother feel like family. The staff were spectacular and always had time for consideration for our family. Best experience for me.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 5/2/2019

I am saddened that my brother's conditio...

I am saddened that my brother's condition requires skilled nursing and that is the only reason he is leaving. In valley crest the staff made my brother feel like family. The staff were spectacular and always had time for consideration for our family. Best experience for me.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 5/1/2019

The people here are very nice and loving...

The people here are very nice and loving. I feel my grandma will be in good hands enjoying her life. Thank you.
By: D L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 5/1/2019

We couldn't be happier with the wonderfu...

We couldn't be happier with the wonderful care my mother is receiving at valley crest. The care is professional and thorough but above all they are loving and caring. It is quite a comfort to our family.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Posted On: 3/28/2019

I couldn't be more impressed with this staff. Everyone was so kind and caring. One never wants to leave their loved ones with strangers. I was not a stranger, nor my brother, as soon as we past through their doors. From Ms Jordan, Ms. Smith and all the staff, my gratitude goes out to you all. Kind Regards, Carter
By: Carter Hendricks     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

 

Still Accepting Move-ins!

We are closely monitoring the evolving COVID-19 situation. We remain steadfast in our commitment to the health and safety of our residents and associates and are taking precautions.

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We Offer Virtual Tours And Home Visits (760) 475-9109