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Reviews

Posted On: 2/10/2021

I am a friend or relative of a current/past resident

We had a great experience with the assisted living program, that unfortunately transitioned into hospice care sooner that we were anticipating. The skill and compassion of care was terrific and made the difficult process a little easier to navigate. I would highly recommend SVS for anyone with a loved one that needs more care than you can provide at home. They educate and support you all along the way for a full spectrum of care. My father was very happy in his last few months and SVS was responsible for that.
By: Mr. Mike C.     Verified Resident
Source: CARING Read Property Manager's Response

Posted On: 1/20/2021

By: Hank Brown     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

We love receiving positive reviews, thank you so very much!

Posted On: 1/18/2021

This place is wonderful. They take great care of my mother. We have had terrible experiences at other facilities but this one is a shining star. Recently the staff noticed swelling in my mother's leg and they called me immediately. Since the staff are critical thinkers , they sent my mom to the hospital. Their quick thinking made it so my mom did not pass out. The CNAs at this facility are wonderful as well. They respond to call bells and just pop in on mom to make sure she is ok. Another wonderful thing is communication. They call me when mother needs money in her account for her extra treats or anything related to her health. Mom has never been happier. I am so pleased with this facility that I wish I could give it above five stars!
By: Jen     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

We love receiving positive reviews, thank you so very much!

Posted On: 10/3/2020

I am a friend or relative of a current/past resident

Scottsdale Village Square (SVS) provides care, safety & security for Mom. The medical & caregiver staff are amazing. Mom enjoys her apartment space & peaceful environment. I’m better able to love & support Mom while trained personnel can help with the ongoing challenges of Alzheimer’s Brain Disease. God Bless you SVS. ~Mary Lisa
By: Mary Lisa     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 10/2/2020

My husband is a new resident and is enjoying his days there. Because of the Covid-19 virus he is not able to participate in activities. The staff has done a wonderful job of keeping the residents safe and the experience will get nothing but better when they are able to go to activities. As his wife, I am the one who worked with staff members to set up his admittance. Angella Alverson and Barbara Byrum were both very knowledgeable and patient while guiding me thru this process. Diane Kanney
By: Diane Kanney     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and team. Thanks again for the recommendation, and have an amazing day!

Posted On: 9/30/2020

I am a friend or relative of a current/past resident

The caregivers and management staff are caring, competent, and responsive. I specially like to single out Mr. Chupp, Ms. Turner, RN, and Ms. Byrum for all the help and support they have provided over the last two years. The facility is pleasant and well maintained. The green spaces and open areas are a most welcome benefit to the residents.
By: Remote Relative     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 9/30/2020

I am a friend or relative of a current/past resident

Mom was a resident at SVS since 2016 and was very happy there until her recent passing. She loved the staff who cared for her as if she were their own family. It was a great comfort for the family to know she was so well cared for. We visited often and had many family gatherings at SVS which was especially convenient when mom became more fragile. We are grateful for the loving staff that greatly enhanced mom's final few years.
By: HalM     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

The room my Dad resides in always smells good, even though he is incontinent. Staff members are responsible to request to arrange for a "zoom" visit with Dad, this is especially good during Covid restrictions. We would choose SVS again.
By: Gregory Alan     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

My dad has been in the skilled nursing unit for almost 3 years. The care he gets is really good. The facility is clean and well maintained. I have enjoyed meals with him in the dining room. Before Covid I would take him for walks down the street to Burger King or Echo coffee. He enjoys just going outside for the fresh air.
By: 4 M Weppie     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

My dad has lived in the memory care area on the first floor for 1 year now. The best thing about this facility is that every single unit opens to the outdoors. On the first floor, that is a decent size open grassy area that he can walk around with flowering plants and caged parakeets (or maybe they are lovebirds). It really feels like an apartment so that residents feel independent. They provide all food, meds, cleaning, etc. if an ER visit is needed then tgey take care of that. They have nurse practitioners that visit the facility that will take care of their healthcare My dad is happy with everything so far. He seems to think the food is okay but I haven’t tried it so I’m not going to rate it They do have quite a few activities ... but reduced with Covid. They do a great job of keepIng families informed. My dad has fallen a few times Getting out of bed and they always call me right away. The staff is nice. They do take AZLTC which made it affordable for my dad.
By: aperson1961     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

The facility is very welcoming, it's not like any other nursing home I visted for mom, the room is like your own apt. and that's what makes it different. The staff is great, they care about the residents and it shows with how happy mom is, and this is the most important thing to me, there could be a few more activities like bowling, things that are easy to do. They offer the hair salon which is great, the doctor's come right to the apt. love that. What the staff has done during this hell we are going through, they have been the best, god love them all. Just Thanks so much everyone. Mary Gort
By: MGort     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

The memory care staff are the best. Jeff and Kathy have been so sincere and compassionate. They will take time In their busy schedules to update me when I ask about my wife , since we’re not able to do in-person visits at this time. They have provided weekly FaceTime video visits which is comforting.
By: szippay     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 8/5/2020

Great Care for my Mom

Thank you SVS Staff for the great care you've given my Mom. You've done a great job getting us all through the Covid-19 challenge with extra care that we, the family, are unable to provide, along with video phone calls and excellent infection control protocols.
By: Karen C     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 7/7/2020

Kind and welcoming staff make it an easy...

Kind and welcoming staff make it an easy choice to choose Scottsdale Village Square as your new home!
By: M     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 7/7/2020

Review of Scottsdale Village Square

A very big Thank You to [name removed] and the staff at Scottsdale Village Square for helping to make my Mom’s move to assisted living smooth and stress-free.
By: Raeann Zukowski     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 7/7/2020

Review of Scottsdale Village Square

I have nothing but great things to say about Scottsdale Village Square. The staff go out of their way to make the transition of a loved one to assisted living
By: Barry Vassall     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Posted On: 7/7/2020

Review of Scottsdale Village Square

We all in the [name removed] family wanted to drop you a note to say Thank You so much for all the care that you provided to our parents over these last almost-3-years. As many of you probably kno...
By: Larry Schmit     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 6/30/2020

Scottsdale Village Square is the complete community for senior living. Very comfortable accommodations, supportive staff, personal services and security, delicious meals, interesting activities, friendly neighbors and all the comforts of home.
By: Larry Pelegrin     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/21/2020

The community is clean and beautiful. The people who work there are so friendly, and caring, they really do go above and beyond every day!
By: Jaydell Gregory     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/21/2020

Review of Scottsdale Village Square

Thank you [name removed]! For the SVS staff hard work on taking care of all residents at this time as well as keeping all the insurers informed, we really appreciate it! You have been an awesome ex...
By: Lindsay Bush     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/16/2020

Review of Scottsdale Village Square

Thank you Barbara! For the SVS staff hard work on taking care of all residents at this time as well as keeping all the insurers informed. We really appreciate it! You have been an awesome example for all of our facilities on how to handle this difficult time. we appreciate you!
By: Lindsey Bush     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/16/2020

Thank you Barbara! For the SVS staff har...

Thank you Barbara! For the SVS staff hard work on taking care of all residents at this time as well as keeping all the insurers informed. We really appreciate it! You have been an awesome example for all of our facilities on how to handle this difficult time. we appreciate you!
By: L B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/14/2020

Review of Scottsdale Village Square

Thank you [name removed] and everyone at Scottsdale Village Square for taking such good care of my Dad! Your team is amazing!
By: Jennifer H.     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/13/2020

[name removed]

[Name removed] was one of the most delightful people I have ever dealt with. Her enthusiastic and helpful attitude made choosing SVS a clear and easy choice. I will miss her.
By: Dallas Snadon     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/13/2020

The staff are working very hard to keep residents safe, well fed, and happy.
By: Lucy Woolsey     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/9/2020

Review of Scottsdale Village Square

Thank you Amy and everyone at Scottsdale Village Square for taking such good care of my Dad! Your team is amazing!
By: Jennifer H.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/9/2020

Thank you Amy and everyone at Scottsdale...

Thank you Amy and everyone at Scottsdale Village Square for taking such good care of my Dad! Your team is amazing!
By: J H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/9/2020

Thank you Amy and everyone at Scottsdale...

Thank you Amy and everyone at Scottsdale Village Square for taking such good care of my Dad! Your team is amazing!
By: J H     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 5/4/2020

A safe and loving home for my Mother

My mother has lived at Scottsdale Village Square since [date removed], and they have provided a safe and loving home for her. Although she continues to decline in her physical and mental abilities...
By: Karen C     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 4/28/2020

Scottsdale Village Square Staff, thank you!

We want to express a heartfelt thanks to “everyone” helping in our parents’ care. The early COVID-19 updates helps the family to know our loved ones are safe and special. Scottsdale Village Square ...
By: Mary & Greg M.     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words.

Posted On: 4/28/2020

Excellent Care

I have been so grateful and appreciative of the loving care my brother is receiving here at Scottsdale Village. It has been a stressful time with this Covid-19, and the caregivers have gone above ...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words.

Posted On: 4/28/2020

Staff is extremely caring and helpful. They are constantly looking to keep my wife comfortable in these tough times. They let me “FaceTime” with her often, and are always looking after her safety.
By: Howard Neft     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for leaving us such a wonderful review. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words.

Posted On: 4/27/2020

Phone calls

I am in Pennsylvania and I call daily to talk to my Mom in the Arbors unit. I get right through, so thank you.
By: JUANITA K BURFIELD     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 10/15/2019

Welcome to Scottsdale Village Square, an award-winning Pacifica Senior Living community in Scottsdale, AZ, created to be an oasis of comfort that anyone can enjoy. We offer Independent Living, Assisted Living, Memory Care, and Skilled Nursing services for all seniors looking for a place that feels like home. Here, all you have to do is let go of your worries and enjoy each day to the fullest; we’ll take care of mundane everyday tasks and offer a wide variety of services to keep any inconvenience at bay. Whether you want a place to enjoy your golden years to the fullest or you’re looking for a warm environment where your loved ones will be cared for, we have everything you need.
By: An Interested Visitor     Verified Resident
Source: OUR PARENTS Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 8/12/2019

Excellent Staff!

I cannot say enough about the caring staff who work at Scottsdale Village Square. You will not find a community that has a more attentive and genuinely caring staff. Some of the care staff have been here for 15 to 20 years! That kind of commitment and dedication is very rare in this field.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 8/12/2019

Everybody's enjoying the day at Scottsda...

Everybody's enjoying the day at Scottsdale Village Square!
By: L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Posted On: 7/22/2019

Grest company, policies are easy to understand, employees are valued and appreciated, management is awesome.
By: Nimfa Perias     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.svsaz.com). Please feel free to contact with any and all questions, (480) 946-6571. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 6/28/2019

Staff are warm and welcoming. Always gre...

Staff are warm and welcoming. Always greeted with a smile.
By: J     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.svsaz.com). Please feel free to contact with any and all questions, (480) 946-6571. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 6/26/2019

Once again I am so touched by the care, patience and genuine love that my Mom receives from all the staff at Scottsdale Village Square. They always go above and beyond. I can sleep at night knowing that she is happy, comfortable, and well taken care of.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.svsaz.com). Please feel free to contact with any and all questions, (480) 946-6571. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 6/26/2019

Came to visit Scottsdale Village Square for the first time yesterday. I was very impressed by beautiful grounds, friendliness of all the staff, and apparent happiness of the residents.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, http://www.svsaz.com). Please feel free to contact with any and all questions, (480) 946-6571. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 6/26/2019

By: Jeffrey Chupp     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/21/2019

i love working here and having the chance to be around nice people
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/20/2019

I currently work in Activities, I have been with the company for 2 years. I enjoy the opportunity & the growth i have gained from Scottsdale village square, Its my pleasure to be apart of this community, & serve our residents and be able to provide my residents with the best quality of life possible .
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/20/2019

i like fact that everyone speaks to you when you walk pass
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/20/2019

I had a very lovely experience while there, Everyone was very friendly and smiled at each other. A very warm and friendly place.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

Throughout the time that our family member was in Scottsdale Village Square, the professionalism and care shown to him by the healthcare professionals was amazing. They went out of their way to treat him with true compassion and understanding. He always had a smile for the staff because he genuinely felt they were his friends. Thank you for your compassion and humanity in making our Dad's last days as comfortable and pleasant as possible. Scottsdale Village Square is the best.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

Scottsdale is very pleasant. I love exercise with Heidi. Everyone is outstanding.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

The people who tend to each individual. I love movies, exercise and bingo. Staff are very special.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

All of the staff, especially the med staff, provided excellent care of my mom. I would recommend this community.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

Alicia is Amazing! She is always helpful and diligent in getting all of her patients taken care of before any medical transportation. I would recommend this community to a friend.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

The entire staff was cheerful and responded to my needs as soon as possible. The only thing my food could have been hotter. Portions could have been smaller. I dislike waste.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/19/2019

Excellent friendly staff, clean and comfortable community with very good food quality. Overall a very good experience! I would recommend them to others!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/18/2019

Beautiful Outdoor Community

Scottsdale Village Square has beautiful outdoor grounds that remind you of a resort property with manicured landscape and peaceful walkways. If you are able to find an open apartment, make the reservation. You will not be disappointed!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/18/2019

Family & staff are great
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/16/2019

I really enjoy working here, because im treated with respect,Also it makes me feel wanted,I really love all the residents,
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/15/2019

I just want to say Thank you to all the staff at Scottsdale Village Square for taking such good care of my Grandma and being so attentive to her needs. I have never seen anything but sincerity, compassion and genuine concern from the nurses, caregivers, medtech’s, activities, and restorative staff.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/14/2019

I love the people here. Everyone is so welcoming and helpful. I honestly wouldn't want to work anywhere else.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/14/2019

My experience with Pacifica has been truly Amazing! Thank you to the awesome team we have at corporate because they are always there to happily assist me with any questions or issues I have. I would also like to thank everyone at the Scottsdale location for all this company has done for me. I wouldn't be in the position I'm in today if it wasn't for the great support and awesome TEAM we have.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/13/2019

my experienced with the administrative personnel's, and other team members was phenomenon. They where every helpful, supportive, and make me feel at home the moment I stepped my feet in the front door of the main SVS main building. They transformed the word in to action. By physically being their to help me. my appreciation go out to all the staffs and administrative at SVS. my experience with you, made me realized that one can never know the importance of great quality customer service, until you receive. Thank you all for a wonderful and warm welcome your welcome me during my visit at your facility.
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/12/2019

Great customer service, great management
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 6/5/2019

Excellent - MEDHN. One of yours valuable "assets", preserve!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Thank you! You are making us proud to serve you!

Posted On: 5/29/2019

By: Jodi Franklin     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hello, thank you for rating us so highly! It is fantastic to see a rating like this!

Posted On: 4/30/2019

I live in the neighborhood across the st...

I live in the neighborhood across the street from SVS, this community is so warm and welcoming. I come at least 4 times a week to participate in exercise class. I have a friend who is a veteran and lives in a VA home who i took to SVS for lunch and he wishes he could move here. One day i may move in and it is comforting knowing the people i interact with when i visit love their homes and the people who care for them.
By: J T     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for rating us so highly! It is fantastic to see a rating like this!

Posted On: 4/30/2019

I am currently living at Scottsdale Vill...

I am currently living at Scottsdale Village Square. I use to be a nurse and i've seen many places and many people but, none quite like the employees at SVS. Heidi is amazing and i love going to her exercise classes.
By: N B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for rating us so highly! It is fantastic to see a rating like this!

Posted On: 4/29/2019

I am so grateful for the love and kindne...

I am so grateful for the love and kindness that the staff show my Mom on a consistent basis. She loves the caregivers and restorative staff. They have recently started pool exercise with her several times a week. Not only does she love it and look forward to it, but we can see a difference in her strength and mobility.
By: S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for rating us so highly! It is fantastic to see a rating like this!

Posted On: 4/4/2019

Beautiful day in Scottsdale!

Beautiful day in Scottsdale!
By: L B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hello, thank you for rating us so highly! It is fantastic to see a rating like this!

Posted On: 4/3/2019

We came to SVS last July after living in Scottdale for 50 yeas after experiencing serious ailments with both of us. We both now have improved both mentally and physically with the living environment and strong reinforcement of the physical rehab and activities staff. The facilities offer a very relaxed atmosphere with open air courtyards,a wonderful, heated pool, and a casual carefree atmosphere. SVS is a great village regardless of ones needs.
By: Phil Hunsley     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Phil, your satisfaction is our top priority & we really appreciate your feedback! We always strive to provide top quality service to everyone, and are pleased to hear that you enjoyed your experience here at Scottsdale Village, A Pacifica Senior Living Community! Please don't hesitate to reach out to us if there's anything we can do!

Posted On: 4/2/2019

Lots activity, great caregivers, great open air setting.
By: Phil Hunsley     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Phil, thank you for your kind review; we are happy to pass along your comments to the team here at Scottsdale Village, A Pacifica Senior Living Community! We are so glad to have you here with us!

Posted On: 3/25/2019

I have worked at Scottsdale Village Square for five years and you will not find a community with a more caring staff to care for your family members. Whether you are placing your loved one in the Assisted Living or Skilled Nursing environment, they will be treated with dignity and respect. The staff at SVS truly cares for the residents they serve.
By: Lance Williams     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Hi Lance, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you very much, we hope you have a wonderful day!

Posted On: 3/21/2019

I am a new resident, and I’ve only been ...

I am a new resident, and I’ve only been at Scottsdale Village Square for a short time. I have been overwhelmed by the kindness of all the staff and everyone in the community. Attended a few demo and exercise class on Tuesday, March 19. My daughter attended also And we both had a great time. So far I really enjoyed all of the activities!
By: L     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi Lance, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Scottsdale Village, A Pacifica Senior Living Community. Thank you very much, we hope you have a wonderful day!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

 

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