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Reviews for Pacifica Senior Living Paradise Valley

Posted On: 1/5/2022

Help needed

Facility was nice in the beginning. Right now they are having issues with staffing, meals and Covid doesn't help much. Other facilities are below this facility the other facilities I toured are ne...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us.

Posted On: 1/5/2022

Help needed

Facility was nice in the beginning. Right now they are having issues with staffing, meals and Covid doesn't help much. Other facilities are below this facility the other facilities I toured are near by not like Pacifica Senior Living.
By: Anonymous     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for sharing your opinion and review. We put resident experience and satisfaction as our priority, and want you to know the hard work we put in every day. We strive for 100% satisfaction and will continue to do so. Thank you again for your review, we look forward to seeing you again. We do hope we can be of assistance in the future.

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

This facility is great!! My friend is well taken care of and has a chance for several stimulating acitivities
By: donner bates     Verified Resident
Source: CARING Read Property Manager's Response

Hi Donner, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope you have a great day!

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

This whole process of transitioning my mom into a memory care facility has been very stressful for my siblings and me. When deciding on a facility, we found the tour and information that Tori gave us to be very helpful with our decision to place her at Pacifica Senior Living Paradise Valley. During the move/transitioning of our mom to Pacifica, we appreciated very much how Heidi and her team made this process a very smooth one with answering all of our questions and all the updates along the way. Our mom has been there now just under a couple of months. During that time and our visits with mom there, every single staff person, from the point of checking in at the front desk with Ashley (and anyone who is there when she is not) to the end of a visit has been extremely professional and kind and have continued to answer our questions as well as to provide continued updates. We have seen firsthand just how kind and caring the staff are with our mom as well as the other residents in her cottage! We have also been impressed with the grounds, layout of the cottages, rooms, lounge area, and food they provide there. We are especially excited by the variety of activities that are available for the residents there as well as Emily and the awesome staff that help to run them! Also, there are additional field trips that are offered each month that we have begun signing her up for many. We are grateful to Pacifica SLPV for taking much of our worry and stress away as our mom’s dementia continues to progress. We are happy to be a part of their family!
By: Bill n Sibs     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. We are so pleased to read your review and want to thank you for taking the time to share your experience. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (https://business.facebook.com/PacificaParadiseValley). Please feel free to contact with any and all questions, (602) 702-5410. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 10/15/2021

I visited this facility

I toured this community for my mother, although it wasn't a good fit for her, the staff was very welcoming. They provided resources for me to help me find the right place. I have referred several of my personal clients to them since the visit. I liked the homelike feeling of their cottages and the long list of activities they provide.
By: RanWater     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

My sister is a resident at Pacifica she really enjoys living there… the atmosphere is very warm, homey and welcoming! It is a smaller community so she feels very comfortable. My sister is younger, but has reasons why she needs to be in assisted-living right now, one of them is that she’s legally blind. The staff always treats her with respect, kindness and encouragement. She has lived in a couple of other communities and this one is definitely the best place she has ever lived. I also really like the building, it is pretty much brand new, clean and very nicely decorated! I do not have anything negative to say about Pacifica for my sister it has worked out perfectly. The staff is very open to suggestions from residents and family on how to improve their AL. The residents are very close in relationship because it is a smaller community and that is ?? nice
By: Jenn B     Verified Resident
Source: CARING Read Property Manager's Response

Hi Jenn B, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

I love this place. Thank you for taking care of my mama. The staff is excellent. I took care of her at home for years and this allows both of us to be able to do the things we like.
By: ShawnP     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/az/phoenix/pacifica-senior-living-paradise-valley/index.aspx). Please feel free to contact with any and all questions, (602) 702-5410. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

My Dad lives at Pacifica Senior Living, Memory Support Community. I am also in the industry, so I knew what we were looking for. Heidi and her staff are amazing at providing great care to all Residents. They truly love their Residents! Every employee has been caring and helpful to my Dad, and we are always encouraged to come and visit or participate in the many activities they offer. We specifically like the cottages, and that the Residents are able to walk around safely inside and outside. There are also many outings that the Residents enjoy, such as going to lunch or out for ice cream. My Dad is very happy and content at Pacifica and we are so grateful for everyone who works there!
By: Barbara BH.     Verified Resident
Source: CARING Read Property Manager's Response

Hi Barbara Bh., thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 10/15/2021

I visited this facility

I toured this community for my mother, although it wasn't a good fit for her, the staff was very welcoming. They provided resources for me to help me find the right place. I have referred several of my personal clients to them since the visit. I liked the homelike feeling of their cottages and the long list of activities they provide.
By: RanWater     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

My sister is a resident at Pacifica she really enjoys living there… the atmosphere is very warm, homey and welcoming! It is a smaller community so she feels very comfortable. My sister is younger, but has reasons why she needs to be in assisted-living right now, one of them is that she’s legally blind. The staff always treats her with respect, kindness and encouragement. She has lived in a couple of other communities and this one is definitely the best place she has ever lived. I also really like the building, it is pretty much brand new, clean and very nicely decorated! I do not have anything negative to say about Pacifica for my sister it has worked out perfectly. The staff is very open to suggestions from residents and family on how to improve their AL. The residents are very close in relationship because it is a smaller community and that is ?? nice
By: Jenn B     Verified Resident
Source: CARING Read Property Manager's Response

Hi Jenn B, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

I love this place. Thank you for taking care of my mama. The staff is excellent. I took care of her at home for years and this allows both of us to be able to do the things we like.
By: ShawnP     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/az/phoenix/pacifica-senior-living-paradise-valley/index.aspx). Please feel free to contact with any and all questions, (602) 702-5410. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Posted On: 10/15/2021

I am a friend or relative of a current/past resident

My Dad lives at Pacifica Senior Living, Memory Support Community. I am also in the industry, so I knew what we were looking for. Heidi and her staff are amazing at providing great care to all Residents. They truly love their Residents! Every employee has been caring and helpful to my Dad, and we are always encouraged to come and visit or participate in the many activities they offer. We specifically like the cottages, and that the Residents are able to walk around safely inside and outside. There are also many outings that the Residents enjoy, such as going to lunch or out for ice cream. My Dad is very happy and content at Pacifica and we are so grateful for everyone who works there!
By: Barbara BH.     Verified Resident
Source: CARING Read Property Manager's Response

Hi Barbara Bh., thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 7/20/2021

I was referred to Pacifica at a time when I was at my wits end. The manager walked me through the process (paperwork, etc.) - she even took the time to come to my house and help me twice. Then I have been relieved and very grateful for the excellent care that my husband received. I would recommend Pacifica to anyone. I'm truly thankful.
By: Elfrieda K     Verified Resident
Source: A PLACE FOR MOM Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Paradise Valley. Thank you again, we hope you have a wonderful day!

Posted On: 6/23/2021

I visited this facility

I liked Pacifica Senior Living Paradise Valley. The facilities are very clean, very nice, and very well run. The staff was really nice, accommodating, and explained everything. They have a salon, people that do the nails, crafts, and they have entertainment that comes in. They do a lot. The rooms were also nice. Where my mom is right now, they mixed the residents who still function well with people whose dementia is a little more progressed. Pacifica Senior Living Paradise Valley doesn't mix them together. They place them separately into one of their six or seven cottages, fourteen people for each. I like their system better, and it's much, much cheaper.
By: Louie     Verified Resident
Source: CARING Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Paradise Valley. Thank you again, we hope you have a wonderful day!

Posted On: 6/7/2021

I am a friend or relative of a current/past resident

From my initial visit something told me this would be a good place for my mom. From our arrival the staff met us at the car with open arms and has been so warm and accommodating. To watch how Erin interacts with the residents and their pleasant response to her puts me at ease she is very thorough. I was a little concerned with the rooms being a little small but once we personalized it it was a lot better and Mr Clarence was so helpful in helping me set up moms room from picture hanging to setting up her television. Nurses are very helpful and the entire staff is very pleasant. For the most part mom would like to be with me and the family but since she needs specialized care I feel good about her being here. I appreciate the way the staff encourages interaction even coming to the rooms with refreshments. Games and television are offered in the main area, since my mom has been a loner this should be good for her and hopefully she’ll explore the beautiful green lawn area that’s easily accessible to her, with gazebo and chairs and occasional visiting tortoise ?? My mom means the world to me and I’m very much at peace having her here. Updates will follow.
By: pl7renee     Verified Resident
Source: CARING Read Property Manager's Response

Pl7renee, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 2/23/2021

Outstanding care, love and compassion. The residents are family ?? The love and care shine in the faces of not only the residents but the staff as well. I highly recommend Pacifica Senior Living Paradise Valley if you are looking for a inviting home for your loved one ??
By: Verona Moul     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Pl7renee, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 10/13/2020

Review of Pacifica Senior Living Paradise Valley

I have a dear friend at Pacifica and I am also her POA. She has been a resident almost four years. The dedication to each and every resident is astounding. Administration, care staff and ancillary ...
By: Sue E     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Sue E, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley!

Posted On: 10/8/2020

At this time I’m only liking the page because I wanna give a shout out to Roni the activities director I just want to say thank you for all you do for my mom you are the best activities director that has been there since my mother was placed in pacific.
By: Lola Watkins     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

Pacifica at Paradise Valley is a very caring and capable facility combining memory care with the other essentials that come with senior living.
By: Jack     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Paradise Valley. Thank you again, we hope you have a wonderful day!

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

I can' say enough good words about Pacifica Memory Care! My husband has mid-stage dementia. We had an unusual situation in that at the beginning of the covid lock down, the home my husband was in f...
By: Anonymous     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley!

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

Having Pacifica as a choice for my wife a comfort in the first place, but with the covid 19 incident, and the facility's response, the value of my decision enhanced.
By: James W     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi James W, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

The cottages are so cut with a home touch of love. The individualized care is amazing. Secure safe walking path and adorable courtyard. Amazing management and staff.
By: Verona M     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Verona M, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley!

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

I am so lucky to have found Pacifica for my mother. I had looked at a few places and was very disappointed in what they offered for my mom's care. Then I walked into Pacifica Memory Care and I was ...
By: Sharon Waterbury     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Paradise Valley. Thank you again, we hope you have a wonderful day!

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

This is a great community and my dad loves living here. They take great care of him and even during this trying time they make sure the residents are safe and cared for.
By: Collene H     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 10/7/2020

Review of Pacifica Senior Living Paradise Valley

We put my mother in Pacifica [date removed]. Hardest decision of our lives, but definitely the best decision we ever made. She really has blossomed since being there. She has new friends, does craf...
By: Ginger R     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi Ginger R, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 9/30/2020

I am a friend or relative of a current/past resident

The pandemic has made a bad situation truly horrible. But, the staff here has done their best to be positive, helpful and upbeat. They are caring and competent people who provide the residents with comfort and individual attention. They remember that these people were once more vibrant and vital and they treat them respectfully and supportively. i am pleased with the level of contact they make with me to let me know how my dearly loved one is doing and what he needs.
By: coachwfe     Verified Resident
Source: CARING Read Property Manager's Response

Hi Ginger R, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

After touring many assisted living facilities in the valley for my Uncle, I am so grateful I finally found Pacifica. Tori was so kind and welcoming and made me feel confident that my Uncle would be well cared for and loved. In fact, every staff member I have come in contact with has made me feel this way. The brand new assisted living facility is gorgeous. The apartments are large with high ceilings and spacious bathrooms. My Uncle has lived there for about two weeks now and really likes it. He says the food is great and the activities are a lot of fun. Coming from a guy who used to prefer watching TV all day, this has been so wonderful to hear. My family and I are thrilled!
By: Kathleen L.     Verified Resident
Source: CARING Read Property Manager's Response

Hi Ginger R, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

The staff is phenomenal, professional, friendly and genuinely CARES for our loved one. I feel like they are family! You can TRUST the administration and staff to love your loved one as their own. We visited a handful of memory care facilities and Pacifica Paradise Valley is, hands down the best!!! The rooms, food, activities all of what they offer and how they care for all the clients is top notch! Our loved one has been living/thriving here for 6 years now. Highly highly recommend!
By: Harriet's village     Verified Resident
Source: CARING Read Property Manager's Response

Hi Ginger R, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 9/29/2020

I am a friend or relative of a current/past resident

Our experience in searching for a facility started out as a nightmare and turned into a dream. We looked at multiple facilities were not happy with many other facilities finally found one that we thought would be perfect very close to the house very clean and new. This was a true nightmare I won’t go into the exact experience but it was horrifying. Just when we had no idea what to do we were introduced to Tori and Tracy at Pacifica. What 180° turn around for my previous experiences facility had plenty of outdoor space very accommodating spectacular people from all the nurses to the people running the facility our hearts were put at ease, And the entire experience from start to current has been truly spectacular I could not recommend them more
By: M Jedlowski     Verified Resident
Source: CARING Read Property Manager's Response

Hi Ginger R, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!

Posted On: 9/25/2020

Staff is friendly, caring, and helpful.
By: PJ     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Pj, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley!

Posted On: 9/21/2020

Other

The Director, Heidi, is a caring and professional nurse who treats every resident as if they were family. Any family caretaker would be lucky to have their loved one under her care.
By: Observant     Verified Resident
Source: CARING Read Property Manager's Response

Pj, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley!

Posted On: 9/20/2020

I am a friend or relative of a current/past resident

I have a dear friend at Pacifica and I am also her POA. She has been a resident almost four years. The dedication to each and every resident is astounding. Administration, care staff and ancillary staff are helpful, professional and truly caring. Residents' physical needs, as well as emotional and social needs are met and tailored to each individual resident. Residents live in a home like atmosphere and are offered many different activities. This facility is beyond excellent. I would highly recommend Pacifica to both family and friends who are in need of a top notch memory care facility.
By: Sue Ed     Verified Resident
Source: CARING Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. He and the outstanding staff genuinely care for all our residents, and their families. We have engaging and interesting activities in our homey cottages for our residents.

Posted On: 9/15/2020

I am a friend or relative of a current/past resident

We put my mother in Pacifica April 6, 2020. Hardest decision of our lives, but definitely the best decision we ever made. She really has blossomed since being there. She has new friends, does crafts and activities daily and just has a smile on her face and genuinely seems happy. Ronni, the activities director is amazing and keeps the residents on their toes with fun each day. Even though we haven't been able to see her until this last week with all the covid stuff, we have seen updates and pictures on Facebook and that have really been a blessing. The food looks amazing as well and all the staff are so friendly. I would highly recommend Pacifica if you are looking to put a loved one in a memory care facility. Tori made the process so easy and was there to calm our nerves and welcome our mom with love and kindness. Thank you Pacifica for putting us at ease.
By: Ginger Roler     Verified Resident
Source: CARING Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. He and the outstanding staff genuinely care for all our residents, and their families. We have engaging and interesting activities in our homey cottages for our residents.

Posted On: 6/2/2020

I am so lucky to have found Pacifica for my mother. I had looked at a few places and was very disappointed in what they offered for my Mom's care. Then I walked into Pacifica Memory Care and I was enchanted by everything they showed me. I knew this was the perfect fit for Mom. She loves the big porches, trees, walkways and garden setting. It has been 2 years now and we both love the staff, they treat Mom with great care, the food is very good, my Mom and I love going on their special field trips and we love the once a month family dinners. I feel she is in a safe place and she agrees with me. This has been the best decision I have made for my Mom. We both say thanks to all the staff for their loving care.
By: Sharon Waterbury     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. He and the outstanding staff genuinely care for all our residents, and their families. We have engaging and interesting activities in our homey cottages for our residents.

Posted On: 5/27/2020

Current Activities Director. Love seeing the smiling faces on our residents that call Pacifica Pardise Valley home. The cottages are so cute with a home touch of love. The individualized care is amazing ?? secure safe walking path and adorable courtyard. Amazing management and staff??
By: Verona Moul     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 5/22/2020

This ia a great community and my Dad loves living here. They take great care of him and even during this trying time they make sure the residents are safe and cared for.
By: Collene Hartley     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 5/21/2020

I can't say enough good words about Pacifica Memory Care! We have an unusual situation in that at that beginning of the Covid lock down, the home my husband was in for less than a month closed, and I had to find a new place for him. Of course he was free of the virus and Pacifica took us in during this difficult transition. He went from being at home in my care, to two different places in less than a month. Pacifica has been great! they keep me informed and have worked with us in getting my husband settled. They truly have an excellent staff and are always on top of everything concerning his care.
By: Anna Young     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 5/21/2020

Pacifica at Paradise Valley is a very caring and capable facility combining memory care with the other essentials that come with senior living.
By: Jack Eberenz     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 5/21/2020

Having Pacifica as a choice for my wife a comfort in the first place, but with the COVID_19 incident, and the facility's response, the value of my decision enhanced.
By: james watson     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 5/20/2020

We made the difficult decision to place my mom here two years ago. Prior to placing her we toured at least a dozen other facilities and this was by far our favorite. The residents seem happy and the staff seemed to genuinely care for the residents. My mom has dementia but is relatively young and physically healthy. All she wants to do all day is walk. And “borrow” other residents’ stuffed animals. The staff gives her the freedom to have her quirks. The first six months she refused to sleep in her bed. They allowed her to sleep on the couch in the common area and would cover her up once she’d drifted off. We soooo appreciated the kindness they showed her. They recognize the residents don’t always think or behave the way the rest of us do and the are accommodating to every resident’s special needs. The grounds are setup to enable this more open and free environment. The residents can roam between two cottages and get plenty of exercise and social stimulation all while being safely fenced in. The staff is excellent. There have been times when I haven’t been terribly thrilled with the attitude of a staff member here or there but they don’t last long. It’s clear the leadership cares about the quality of their personnel. I really have nothing but positive things to say. My mom is loved and cared for by committed staff. Five stars without hesitation!
By: Vicki Stockton     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 5/13/2020

Pacifica Senior Living Paradise Valley is a beautiful cottage-style community that offers a secured Memory Care environment for their residents. The community is extremely clean and staff knowledgeable and friendly!
By: Lisa baricevic     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 2/10/2020

I am a friend or relative of a current/past resident

Outstanding caretakers, always kind and caring. There is definite improvement in my friend?s mental and physical well-being. Everything is always clean and neat.
By: Diane & Judith     Verified Resident
Source: CARING Read Property Manager's Response

Diane & Judith, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

Posted On: 2/6/2020

I am a friend or relative of a current/past resident

I live in Gilbert and I drive 45 minutes to see my mother here. I would not move her ?anywhere? from here. The staff (from top to bottom) is exceptional. Heidi is awesome for ALL issues and the caregivers are all A+. Totally satisfied with the entire experience!
By: Doug     Verified Resident
Source: CARING Read Property Manager's Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.

Posted On: 10/8/2019

Review of Pacifica Senior living Paradise Valley

I've lived here for over a year. I love my room and all the staff here. The food is great!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/8/2019

Review of Pacifica Senior living Paradise Valley

Excellent, always striving to get better we are very happy with Pacifica Paradise Valley/
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/8/2019

Review of Pacifica Senior living Paradise Valley

I like the freedom of movement I have from cottage to cottage. I have never been ordered around by any of the caregivers, meal tech or nurses, etc. all very polite, kind and professional.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/8/2019

Review of Pacifica Senior living Paradise Valley

Pacifica has been a really good fit for my Mom. She's been here for 2 years and has been well taken care of. I would recommend this facility to anyone.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/4/2019

Pacifica has been a really good fit for my mom

Pacifica has been a really good fit for my mom. She has been here for 2 years and has been well taken of. I would recommend this facility to anyone.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/4/2019

All are very kind and professional

I like the freedom of movement I have from cottage to cottage. I have never been ordered by any of the caregivers, med tech and nurse etc. all are very kind and professional.
By: Arline Reid     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/4/2019

The food is great

I have lived here for over a year. I love my room and all the staff here. The food is great.
By: James     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/3/2019

Excellent

Excellent, always striving to get better. We are happy with Pacifica Paradise Valley.
By: Kristen Robson, daughter     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/2/2019

The staff could not have been more helpful

The staff could not have been more helpful. We appreciate them.
By: Lauren Barr     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/2/2019

The staff could not have been more helpf...

The staff could not have been more helpful. We appreciate them.
By: L B     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Senior Advisor.

Posted On: 10/2/2019

Review of Pacifica Paradise Valley

My family and I were very fantastic. I have found Pacifica Paradise Valley for my mother. [Name removed] did an exceptional job guiding us through the process. We love the facility and the staff is amazing and very friendly. We are very pleased with our mother's new home.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 10/2/2019

Review of Pacifica Paradise Valley

Great management!
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/26/2019

We love the facility and the staff is amazing

My family and I were very fortunate to have found Pacifica Paradise Valley for my mother. We love the facility and the staff is amazing and very friendly. We are very pleased with our mother’s new home.
By: Maria Henricks     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

I feel my dad is safe and well cared for

I adore the staff. They are caring and attentive. I feel my dad is safe and well cared for.
By: Carolann Morris     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

The staff is caring and helpful

Beautiful grounds for mom to enjoy. The staff is caring and helpful. Mom has improved also since she has lived there.
By: Sham     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

Great care

Great team, great care, great results.
By: Paul     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

I liked the care that was given to my wife

I volunteer to help residents in the cottage. My wife was there for 2 years. The care given to her was fantastic.
By: Peter     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

Great management

Great management!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

Great management

Great management
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

I volunteer to help residents in the cot...

I volunteer to help residents in the cottage. My wife was there for 2 years. The care given to her was fantastic.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

Great team, great care, great results.

Great team, great care, great results.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

Beautiful grounds for mom to enjoy. The ...

Beautiful grounds for mom to enjoy. The staff is caring and helpful. Mom has improved also since she has lived there.
By: S     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley!

Posted On: 9/25/2019

The staff is wonderful. They are positive and enthusiastic. My dad feels happy and comfortable and I know he is well cared for and safe. Pacifica gives me peace of mind.
By: CaroleAnn Morris     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you~

Posted On: 9/20/2019

I been working at Pacific for 6 months is a very good place..
By: Rose Beh     Verified Resident
Source: GOOGLE PLACES Read Property Manager's Response

Thank you~

Posted On: 9/19/2019

Great team, great care, great results

Great team, great care, great results.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you~

Posted On: 9/19/2019

Life is good

Life is good.
By: Jack Eberenz     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you~

Posted On: 9/19/2019

Great team, great care, great results.

Great team, great care, great results.
By: P     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you~

Posted On: 9/19/2019

Life is good.

Life is good.
By: J E     Verified Resident
Source: MERCHANT CIRCLE Read Property Manager's Response

Thank you~

Posted On: 9/18/2019

I am a friend or relative of a current/past resident

Great team, with great care leads to great results. Thank you.
By: paulyphoen     Verified Resident
Source: CARING Read Property Manager's Response

Thank you~

Posted On: 9/11/2019

Review of Pacifica Senior Living Paradise Valley

The care my father received is wonderful. Caring and empathetic workers and staff are always in contact with me so he gets the best quality care.
     Verified Resident
Source: SENIOR ADVISOR Read Property Manager's Response

Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley.

Posted On: 8/10/2019

I am a friend or relative of a current/past resident

My mom has been a resident at Pacifica for 4 1/2 years. Our family is very satisfied and grateful for the excellent care provided by all the staff (nurses, caregivers, dietary, maintenance, office, and activities departments). They are a dedicated "family" whose goal is to make your loved one feel like they are at home. They have provided us and my mom with a high level of professionalism, competence, compassion, and kindness during this painful and difficult struggle with dementia. The physical layout of the facility is unique in that there are separate cottages for different levels of care. The residents can move freely in and out of the cottages, enjoying the big porch with rockers and comfy benches or the pretty landscaped yard full of flowers, a gazebo, and birdhouses. The entire area is encircled with a locked fence for security. My mom loved to sit on the porch and watch the birds and check on the flowers. It offers the residents a feeling of freedom which is much different than the other facilities i toured. They have a full daily calendar of activities and also do off-site "breakfast clubs" and trips to different events. The cottages are L shaped with the TV room, dining area, and kitchen centralized and two hallways of rooms branching off from there. Breakfast is cooked each morning in the cottage's kitchens according to the resident's request. It's similar to being at home - providing a choice and the aroma of good cooking. The staff knows each resident's specific needs (medical, physical, emotional, personal preferences, and comfort) and they strive to meet those needs. My mom had balance and mobility issues and Pacifica obtained an order for in house physical therapy. Her legs are edematous - they offered to place her in a recliner for two hours a day to reduce swelling. We feel very blessed and relieved to know that our mom is being cared for at such a wonderful facility.
By: Psalvo     Verified Resident
Source: CARING Read Property Manager's Response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case. Thank you so much again for your feedback! We hope you have a great day & we look forward to seeing you again soon.

Posted On: 7/27/2019

I am a friend or relative of a current/past resident

Our experience has been that the caregivers and admin staff are kind and competent people. They are good natured and fun, which is also important.
By: MLD     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 7/25/2019

I am a friend or relative of a current/past resident

The care my father received is wonderful. Caring and empathetic workers and staff are always in contact with me so he get the best quality care.
By: Denise     Verified Resident
Source: CARING Read Property Manager's Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Paradise Valley. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Posted On: 7/21/2019

I am a friend or relative of a current/past resident

The care given to the residents at Pacifica is excellent. The caregivers are friendly and take great care of my mom. Management at Pacifica is topnotch. The food is delicious and dietary staff is also excellent. I would highly recommend Pacifica Senior Living / PV Memory Care.
By: Aron     Verified Resident
Source: CARING Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic staff who genuinely care for all their residents and families. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have any needs or questions, please reach out! We look forward to seeing you again soon.

Posted On: 7/21/2019

I am a friend or relative of a current/past resident

The care given to the residents at Pacifica is excellent. The caregivers are friendly and take great care of my mom. Management at Pacifica is topnotch. The food is delicious and dietary staff is also excellent. I would highly recommend Pacifica Senior Living / PV Memory Care.
By: Aron     Verified Resident
Source: CARING Read Property Manager's Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic staff who genuinely care for all their residents and families. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have any needs or questions, please reach out! We look forward to seeing you again soon.

Posted On: 7/16/2019

I am a friend or relative of a current/past resident

Very satisfied with care and activities offered! Have seen many care centers and this is one of the best.
By: Sue     Verified Resident
Source: CARING Read Property Manager's Response

Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Posted On: 6/20/2019

One of a kind

This is such a unique, one of a kind community. The staff are all so kind and friendly. One thing that speaks measures is that the residents and family members are always happy.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Posted On: 5/21/2019

Tori was great with her knowledge and expertise of the community. Great place!
     Verified Resident
Source: SURVEY Read Property Manager's Response

Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Posted On: 4/8/2019

I am a caregiver here at Pacifica, it is a beautiful community, and the staff are great. I love all of my residents, they are so special. I would highly recommend Pacifica senior living in paradise valley.
By: Trisha Caddell     Verified Resident
Source: FACEBOOK Read Property Manager's Response

Thank you Trisha, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials